I had worried about sending my 11x14 Persian rug to be cleaned and I was pleasantly surprised. My…read moreexperience with Amir Rugs could not have been better. From my initial contact, the pricing, the pick up, cleaning and delivery could not have been better! My rug hasn't looked this good in years! I had priced out the shampooing but with the pick up, cleaning and delivery their price couldn't be beat. I am confident when I recommend this business to friends that they will get five star treatment from Amir. Thank you!

I am writing this to provide an account of my 15-month experience with Amir Rug Gallery. I advise…read moreany future customers to ensure all terms are put in writing, as my experience involved retracted commitments and retaliatory threats. In November 2024, I entered a consignment agreement for a rug with a net floor value of $5,500. Notably, the gallery does not appear to use formal consignment contracts. Instead, they use a "Service Contract," which appears to be intended for rug cleaning. The pre-printed language at the bottom relates to cleaning risks and storage after a service is completed, rather than consignment terms. In November 2025, a buyer I sourced independently via eBay visited the gallery and offered $4,000. The owner advised me to reject this, calling it a "low-ball" offer. He suggested I wait because the holiday season was their "busy season" and we could likely get more. Crucially, he stated that if it didn't sell by year-end, he would purchase it. He followed this up in writing on Nov 19: "If you make it $3500 I can take it but by December." Relying on his professional advice and this written buyout promise, I declined the $4,000 sale. After the holiday season passed without a sale, I asked the owner to honor the buyout. He then stalled before stating, "I did not make a firm commitment." He then attempted to pivot to a "wholesale" arrangement that would have netted me only $3,200, less than the original offer he told me to reject. I decided to retrieve my rug on Feb 16, 2026. It was a rainy day, and the store's employee offered to load the rug. Instead of placing the rug directly into the trunk, the employee's handling allowed a fold of the rug to come into contact with dirty standing water on my vehicle's bumper. He did not notice until I pointed it out, at which point he grabbed a rag from my trunk, scrubbed the area, and walked away. When I documented this incident for record purposes, the owner's response was an unprofessional phone call threatening to charge me for 1.5 years of storage fees if I "made a case" out of the loading incident. When I pointed out that storage fees weren't in our agreement, he stated that it "doesn't matter what is in the contract" and that he didn't have time for "BS." Even if his cleaning contract terms applied to consignment, they stipulate that storage fees only begin two weeks after an item is "ready." The owner messaged me on Feb 13 saying he wanted to return the rug, and I picked it up on Feb 16, well within his own two-week window. He then claimed it was "unethical" for me to list the rug on eBay while it was in his shop. This is a strange claim, as my online marketing was doing the work I was technically paying him for. In 15 months, the only time the gallery called me about an offer was from the buyer I sourced and sent to his store. Despite me doing the legwork, I was still prepared to let him take his full commission for simply showing the rug. Helping a business close a sale is not unethical; retracting a written buyout promise after costing a customer a sale is. Anyone considering this gallery should be aware that verbal statements may not be honored, and any attempt to hold the business accountable may be met with threats. I encourage future customers to ensure everything is documented in writing.

$50 for $100 value at Yelp!…read more I was initially referred to the Rug Design Gallery through an interior designer in LA County. I didn't really want to go so far, but I'm glad I made the drive. First, this place has vast amount of rugs of every color, every shade, size, shape and price range. The owners are very hard working. They really do everything to ensure that every customer is satisfied. They go the extra mile-literally. I found out that Rug Design Gallery also repairs and services rugs.

STAY AWAY!!! This is the second time that I have brought rugs here to be cleaned. They do a great…read morejob, but this time added an additional $300 for "restore & redye" - although I had not requested this. In short, the 2 rugs cost over $1000.00 to clean. Ironically, it would have been about $750 less expensive to toss these and buy them new again. This type of unauthorized upsell, without prior approval or so much as a phone call to discuss, is disgustingly unethical. I plan to report the Rug Design Gallery to the local Chamber of Commerce as well as the Better Business bureau. DEFINITELY my last visit to this gyp joint. I advise you to go elsewhere .....you will be glad you did.

What a great find! Gorgeous furniture and accessories. Everyone that works there is so nice and…read morehave such a talent for designing beautiful homes, especially Debi the interior designer. She will come to your home and help you pick things that fit your lifestyle and make it showroom ready ! I definitely recommend.

I went to have lunch at Olives Branches and stopped in this boutique furniture store. The store…read moresmelled amazing so I had to buy this because I couldn't live without it!

Great service and do the job right and in time .2n time using this Persian rug cleaning service and…read morewe are very satisfied.

So Cal Rug Masters is who you call when you care about your rug and want it to last. I read up on…read moretheir process and it is so much more comprehensive than the next best that I could find. Definitely worth the price. They came immediately and picked up our large 8 x 11 wool rug, and delivered it to the home we just moved into. They also provided a felt mat recommendation as I requested. It looks brand new and feels so fantastic! Highly recommend this company. They have the expertise.

Thanks to Patty on the original order everything went terrific. It was more than what we expected…read more These guys were great. They put tarps down and painted the borders. Just a beautiful wooden floor in the piano room.

The absolute best company to work with. We worked with Kevin on floors throughout our entire house…read moreand tiles. The quality is unmatched, the service was top notch, every single person who worked on our house was kind, respectful, and really helpful. The team he's compiled is incredible and his knowledge of floors and materials is truly the best in the business. Would recommend to everyone we know!

Had a rug repaired for a reasonable price, and also purchased a new (antique rug) while I was…read morethere. It was great that it included the pad and install for free.

Damn, I genuinely wish I had met Ali at Authentic Art Gallery earlier; he is tremendously…read morewell-versed in his knowledge about rugs. His gallery is the one-stop shop for all your rug needs. I couldn't advise you enough to buy, sell, repair, & last but not least, clean your rugs here. Three years ago, he assisted me with selling my Persian Silk rug & over the years, he has helped me clean/service many rugs. Today he assisted me with the cleaning 13 rugs. They will now be displayed as he has accepted them on consignment. I was clueless about what to do with the 13 rugs as they belonged to my late grandfather and came from the region of Mahshad, Iran.

We recently remodeled our living room and needed to find a 100% wool, custom size rug. We visited…read moremany designer stores as well as the Design Center in Laguna Niguel. A design professional referred us to Hemphill's, and not only did we experience a superior selection, but also sales professionals with decades of experience and excellent design taste. Period. We were able to place an order and we are awaiting fulfillment. We highly recommend this gem of a rug & carpet store.

Always excellent service support and products. I have done business w Hemphill's for over 15yrs…read more Always exceeds expectations! Thank you Brett and team Hemphill's

Purchased our flooring in 2020-21. That experience was good. We went through an independent…read morecontractor. What is great is the support they've provided to us after install even having not hired them. I would recommend doing any flooring installation through West Coast! It may cost you more if you don't - learn from my error. They do it right the first time without compromise. It seems exaggerated to say this, but truly I regret not hiring West Coast to perform the install. To reiterate they went above and beyond in customer service to support the failed install of flooring in my home.

Bridget was an exceptional resource who provided incredible customer support and helped us to…read moreselect our beautiful coretec blonde oak wide plank flooring. My husband and I were impressed with the friendly and responsive service and amazing value. We would recommend Bridget and west coast flooring center for all of your flooring needs!

If you're looking for quality luxurious outdoor furniture this is the place…read more The team here is very knowledgeable and easy to work with. They were quick to answer all my questions. Their modern designs are fabulous. I highly recommend this location and product.

From the owner: Clocking in at 7,000 square feet, our brand-new Mission Viejo showroom is a modern, welcoming…read morespace. Its bright white walls are decorated with murals, a chair installation and olive accents that show a broad assortment of our furnishings in the best light. Conveniently located just off I-5 (aka the San Diego Freeway), the showroom has plenty of parking. It’s close to many local parks and landmarks – including Lake Forest Heritage Hill Historical Park, Mission San Juan Capistrano and Dana Point. Drop by to check out our wide selection of outdoor furniture, then spend the rest of the day exploring this vibrant area.

Manaz is a wonderful decorator and Salesperson. My sister and I took my parents to Ethan Allen…read moreLaguna Niguel in January 2026. We were lucky enough to work with Manaz. My parents are in their 80's and wanted to update their house with New location bing room furniture, reupholstered dining room chairs and new family room furniture, that blended in with the furniture that they already had. Their goal was to get comfortable, pretty furniture that gave a beach house vibe but was still traditional. Manaz was patient, with us, showed us beautiful fabric swatches, rested an entire color palette for the whole house, extensively help pick out carpeting for the house, which was above and beyond her scope. Her kindness towards my family is greatly appreciated and all of the furniture has been delivered. The house looks beautiful. Manaz is a great communicator and updated my parents house and made it beautiful

Great service. We were welcomed and left alone to wander and wonder! Michelle made our dreams come…read moretrue. We turned a very beautiful room used only for special occasions, into a very beautiful elegant updated and accessible space. What a difference.