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OC Rug Store

2.3 (16 reviews)
Open • 8:00 am - 6:00 pm

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They missed an inch of fringe. Poor quality work.

Terrible experience. Saeid said he could dye my jute rug blue. He kept telling me I would love the green tint even though it was supposed to be blue. He kept trying to get the color right and told me I was difficult. He finally got the color right and it was an other ordeal to get it finished. Twice after that he said the rug was finished. The first time I went to pick it up he stood me up and the second time it was not colored even and he didn't do the fringe. I rejected it. I tried again and he stood me up. I'm done and filing for a refund from the credit card company with a loss of the rug! I spent a lot of time in frustration.

Where he told me repair was needed.

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2 months ago

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3 years ago

Helpful 2
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7 months ago

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2 years ago

Helpful 1
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3 years ago

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3 years ago

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Oc R.

Helpful 5
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3 years ago

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4 years ago

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Oc R.

Helpful 10
Thanks 2
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3 years ago

Helpful 1
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3 years ago

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Oc R.

Helpful 9
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3 years ago

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Oc R.

Helpful 4
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3 years ago

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3 years ago

I got a unbelievable deal on 2 beautiful rugs. The owner was friendly and very helpful. I'm heading back for more

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4 years ago

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Oc R.

Helpful 13
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4 years ago

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Oc R.

Helpful 10
Thanks 2
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3 years ago

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Oc R.

Helpful 6
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Amir Rug Gallery

Amir Rug Gallery

(12 reviews)

A great place to find a hand knotted rug. Amir is very knowledgeable and one can learn a lot about…read morerugs from him. These rugs are no longer being made and they will only appreciate in value.

I am writing this to provide an account of my 15-month experience with Amir Rug Gallery. I advise…read moreany future customers to ensure all terms are put in writing, as my experience involved retracted commitments and retaliatory threats. In November 2024, I entered a consignment agreement for a rug with a net floor value of $5,500. Notably, the gallery does not appear to use formal consignment contracts. Instead, they use a "Service Contract," which appears to be intended for rug cleaning. The pre-printed language at the bottom relates to cleaning risks and storage after a service is completed, rather than consignment terms. In November 2025, a buyer I sourced independently via eBay visited the gallery and offered $4,000. The owner advised me to reject this, calling it a "low-ball" offer. He suggested I wait because the holiday season was their "busy season" and we could likely get more. Crucially, he stated that if it didn't sell by year-end, he would purchase it. He followed this up in writing on Nov 19: "If you make it $3500 I can take it but by December." Relying on his professional advice and this written buyout promise, I declined the $4,000 sale. After the holiday season passed without a sale, I asked the owner to honor the buyout. He then stalled before stating, "I did not make a firm commitment." He then attempted to pivot to a "wholesale" arrangement that would have netted me only $3,200, less than the original offer he told me to reject. I decided to retrieve my rug on Feb 16, 2026. It was a rainy day, and the store's employee offered to load the rug. Instead of placing the rug directly into the trunk, the employee's handling allowed a fold of the rug to come into contact with dirty standing water on my vehicle's bumper. He did not notice until I pointed it out, at which point he grabbed a rag from my trunk, scrubbed the area, and walked away. When I documented this incident for record purposes, the owner's response was an unprofessional phone call threatening to charge me for 1.5 years of storage fees if I "made a case" out of the loading incident. When I pointed out that storage fees weren't in our agreement, he stated that it "doesn't matter what is in the contract" and that he didn't have time for "BS." Even if his cleaning contract terms applied to consignment, they stipulate that storage fees only begin two weeks after an item is "ready." The owner messaged me on Feb 13 saying he wanted to return the rug, and I picked it up on Feb 16, well within his own two-week window. He then claimed it was "unethical" for me to list the rug on eBay while it was in his shop. This is a strange claim, as my online marketing was doing the work I was technically paying him for. In 15 months, the only time the gallery called me about an offer was from the buyer I sourced and sent to his store. Despite me doing the legwork, I was still prepared to let him take his full commission for simply showing the rug. Helping a business close a sale is not unethical; retracting a written buyout promise after costing a customer a sale is. Anyone considering this gallery should be aware that verbal statements may not be honored, and any attempt to hold the business accountable may be met with threats. I encourage future customers to ensure everything is documented in writing.

Rug Design Gallery

Rug Design Gallery

(54 reviews)

$

STAY AWAY!!! This is the second time that I have brought rugs here to be cleaned. They do a great…read morejob, but this time added an additional $300 for "restore & redye" - although I had not requested this. In short, the 2 rugs cost over $1000.00 to clean. Ironically, it would have been about $750 less expensive to toss these and buy them new again. This type of unauthorized upsell, without prior approval or so much as a phone call to discuss, is disgustingly unethical. I plan to report the Rug Design Gallery to the local Chamber of Commerce as well as the Better Business bureau. DEFINITELY my last visit to this gyp joint. I advise you to go elsewhere .....you will be glad you did.

Horrible experience!!!! I had three rugs cleaned. These…read morewere oriental rugs. The owner picked them up and told me himself that they dipped them and rake them and let them dry. There was no soap applied to their process. When the rugs were returned. They had to be Re-cleaned by another company because they left soap in the rugs which attracted more dirt. I had to pay to have the rugs cleaned twice. Save yourself the headache and the money and find someone else to clean your oriental rugs. The owner also took one of my rugs on consignment. I called the store owner a few Months later to check to see if the rug had been sold. The the owner let me know they had moved to a new location and the rug had not yet been sold. The new location is under a new name: OC Rug Gallery. Maybe he moved and changed to store name because of all the negative reviews and all the lies he has told. He let me know that I was able to apply my consignment rug credit to another rug in the store. https://www.google.com/search?q=oc+rug+store&ie=UTF-8&oe=UTF-8&hl=en&client=safari#trex=m_t:lcl_akp,rc_f:rln,rc_ludocids:11970712928152194029,ru_lqi:CgxvYyBydWcgc3RvcmVIqeyCy-WAgIAIWhwQARACGAEYAiIMb2MgcnVnIHN0b3JlKgQIAhABkgEJcnVnX3N0b3Jl,ru_phdesc:ymtojofU58o,trex_id:UZHXec I told him what rug I was looking for. I wanted a hand-knotted contemporary rug with blues and gray colors. He said he had one. He charged my credit card $5000. The rug that he sold me was not handknotted, it was machine made. The owner is now refusing to give me a credit and refusing to give me my consignment rug back. Unless you want to be lied to and taken advantage of stay clear of both OC Rug Store and Rug Design Gallery.

OC Rug Store - carpeting - Updated May 2026

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