Really good service, and warm energy here Got a half loaf of…read moreGarlic Bread, Beef ravioli for me with Garlic Knots, and Tortelini Alfredo with another slice of Garlic Bread for my friend. Definitely would come again.

This place is great! We had the pizza and loved it. If we lived in the area, we would be regulars!!…read more Only negative - they don't serve wine.

A great place! We usually get very delicious pizza but today we tried chicken Philly cheesesteak…read morewith fries and Diet Coke. Very delicious. A nice place with seating inside and plenty of parking -- you will like it.

We tried Dana's for the first time tonight...and it won't be our last! The lady that answered the…read morephone and worked the counter was Fantastic! Friendly, knowledgeable, and with excellent suggestions and service! The store is clean and the pick up was quick! Our pizza was hot and heavy with toppings...and Delicious! We had plenty to even save for the next day!

Good pizza food all variety of different kinds of pizza good customer service and good ambience…read more On this visit : a medium cheese pizza with original crust around $13+ change

This is our favorite pizza place. I like a thin crust and the "crispy" is amazing. Pro tip: ask for…read moreextra cheese. Some family members love the Chicago style deep dish. My hubby gets the deluxe thin. EoCP is part of our Friday night routine!

Dear Rotolo's Team,…read more I wanted to take a moment to share an experience I had recently at your restaurant because I believe people who go above and beyond deserve to be recognized. During my visit, I had the pleasure of being served by Elyssia F., a young woman who is working as a waitress while attending college with the dream of becoming a psychiatrist. What really touched me is that she said, "her goal in life is to help others in everything that she does". Elyssia is working hard toward her future, and like many college students, she has concerns about money and the financial weight of pursuing her education. But despite that, she showed me what it looks like when someone refuses to let their circumstances determine the kind of person they are going to be. My meal actually arrived without any noodles in my pasta. But somehow, that mistake became one of the best parts of the experience. The manager personally came over and made sure my meal was corrected. The team didn't simply replace the dish--they went above and beyond and even created a flatbread for my pasta toppings so that nothing went to waste and I could still enjoy everything that came with my meal. And while all of that was happening, Elyssia used her compassion, humor, and personality to turn what could have easily been an irritating situation into something I genuinely enjoyed. Then she did something I wasn't expecting. She got the entire team to sing me Happy Birthday. At that point, it wasn't just about the food anymore. It was about the people. Every person I interacted with was warm, welcoming, and genuinely kind. There was a sense of hospitality that felt different from simply being "good at customer service." It felt personal. It felt like the people there actually cared about making sure I had a great experience. I walked in expecting to have dinner. I walked out with a story I'm going to remember. And that's why I'm writing this. Elyssia deserves to be recognized. Here is a young woman working hard to put herself through college because she wants to spend her life helping other people. She is serving tables today while preparing herself for a career where she hopes to help people tomorrow. I would love to see Rotolo's consider whether there is a way to sponsor, contribute toward, or otherwise help with Elyssia's college tuition. I realize that may not be something a company can simply do for every employee. But sometimes you come across someone who makes you stop and think, "This is someone worth investing in." Elyssia made me feel welcomed, valued, and cared for on a day when she could have simply done her job and sent me on my way. Instead, she helped create an experience I'll remember. And I believe investing in her education could eventually allow her to do for countless other people what she did for me: make someone feel like they matter. Thank you to Elyssia, the manager, and the entire Rotolo's team for an incredible experience. The food was great. The service was exceptional. But most importantly, the people were unforgettable. Please recognize this team--and especially Elyssia--for what they are doing. Sometimes the greatest impact a company can make isn't measured by another sale. Sometimes it's measured by investing in a person who wants to spend her life investing in others. Thank you, Rotolo's, for an experience I'll genuinely remember.

Me and my husband came during the afternoon, it wasn't busy at all so the atmosphere was very nice…read moreespecially with the old country tunes they were playing. We were excited to try this place out, but the food didn't quite meet our expectations, especially for the price. I got the bacon mac and cheese pie, it sounded nice til it got served to me in the same skillet they cooked it in. Not sure, if we should've asked for the plate, separately. My bacon was uncooked and there was so much grease in the bottom of the skillet. My husband had the chicken Alfredo and I tried a bite because he said it didn't taste right and it tasted like their Alfredo sauce might've been out of date or something, didn't taste like Alfredo at all. Tasted like we will have food poison, in a day or so Very let down and won't be back!

Received traditional crust instead of thin On a specialty pizza that should only come in thin…read morecrust. Unacceptable.

Service is fast and friendly. We add our own seasoning, but they always bake to perfection.read more

Ordered the pasta lunch special which included spaghetti with meatballs or Italian sausage, garlic…read moreknots , salad and a medium drink for 10.49 plus tax. If you didn't get the salad it would be a dollar cheaper. I've eaten here many times and have not been disappointed. Service is always exceptional, the ambience is cozy and relaxed as there are not a lot of people in when I have been there. I have observed a lot of people coming in getting take out. I could not believe my eyes when my salad came (see photos) it was huge. I got it with everything on it and it was delicious. When my spaghetti and garlic knots came steaming hot and smelled great. The garlic knots are so good and have the right balance of oil and seasoning. The spaghetti with the meatballs was equally as good and flavorful. A great meal and of course I've got more than enough to take home. I have found that it does reheat well from it aluminum containers. Take a look at the photos for the full view of my meal.

Delightful! The pizza is simply delicious. The establishment is at a very busy intersection and in…read morethe back of a building and that's really the only reason we don't come here a lot. The inside ain't nuttin fancy. Strong NY theme. It's a little dated. Booths and tables are small. But the pizza is heckin good. Our family of four got an order of garlic knots, order of wings, and two medium pizzas...and we had nothing left at the end of the meal. The pizzas are sizable but two young adult men can do a number on it. I wouldn't say come for the ambiance or for impeccable service. (Both are fine.) Come for the NY pizza.

Heyyy... 3 years after my review and they finally did an upgrade haha They still have the BEST…read morehoney gold wings. They also have dough bites on their appetizers. They were okay. We got the chicken and I was disappointed they weren't more flavorful. Pizza is still just as fresh. The service is still excellent. The new look is a modern feel with grey instead of the bright colors. You're either going to hate it or love it. I like the change and think it looks nice. They did take away the game machines. Which I'm sad they didn't fix or replace them but I'm sure those machines are costly. Either way, we'll continue to come eat here when we crave wings and pizza!

I placed an online order for pickup and paid ahead. The confirmation said my pizza would be ready…read morein 20 minutes. I gave them extra time and arrived about 35 minutes after ordering. When I got to the counter, I was told they never received my order in their system-even though the money had already been taken out of my account. I was also told they couldn't issue a refund since they had no record of it. The explanation kept circling back to their "new computer system." I chose to wait while they remade my pizza, but as I stood there, I watched multiple orders get delayed or completely derailed. One family, who was already seated when I arrived, waited over an hour and ended up leaving without ever receiving their food. Meanwhile, another customer who walked in after me did have their online order show up correctly. To be fair, the staff was clearly overwhelmed, but they were sweet and doing their best in the middle of chaos. After another 30+ minutes of waiting, my pizza finally came out. As for the pizza itself: It was good..I'd give it a 6/10. I paid an extra $2 for jalapeños, but there were maybe three or four on the whole thing, and I could barely tell they were there. Definitely not worth an hour and fifteen minute wait or nearly $30 for a small.

Lost is my go to pizza spot when I'm in Memphis. This time i decided to order from the Southaven…read morelocation and I regret it drastically. I placed my order via Local, which was easy. The wait time was only like 20 minutes. My pizza looks uncooked. My Popeye pizza barely has any toppings and I paid for sun-dried tomatoes and got regular :( There is no way my pizza's looked similar in the box. One was regular sauce and the other Alfredo. I will not be back to this location. I was not satisfied.

We've eaten here a lot. The pizza is good. Sometimes great. The place is always busy. They serve…read morebeer and it's a fun and kinda quirky establishment. I don't like that you have to ask for silverware. I don't care for the plates you get. Service is hit or miss. And as I said, the food can range from good to great. Just depends on the night.

Listen... If you're looking for real NY style pizza, near the Mississippi, in Western Tennessee…read more.. this is the place. FOR REALS. Their plain cheese, and their pepperoni is absolute perfection. Slices had no slop jalop, but I'd say it varies depending on if it's been sitting. The sauce, the cheese, it all came together. The pepperoni pie is just as incredible, loaded with pepperoni and made right. The crust? Oh yeah. It's got that signature NYC touch. Maybe it's the water? It tastes right. The real deal is how it holds up later, and this crust is just as good sitting on the counter just as it is piping hot fresh out of the oven. It doesn't turn into teeth shattering leather as I've had the pleasure of experiencing with other places. Super friendly folks behind the counter. Fast service, and easily my favorite pizza spot in town. Worth it every time.

Good place with good food. I wouldn't say the flavor is exactly what pizza tastes like in NY (needs…read moremore sauce and the crust felt too thin and didn't taste the same but it's probably the difference in water used) but it's probably the best pizza I've had in all of Memphis and the surrounding areas. My husband and I grabbed a couple of plain slices, a buffalo chicken slice (the buffalo sauce was too runny but not bad taste wise) and some knots for the toad and were overall happy with the quality and service. This place has a couple of tables to sit down and eat at just like at a typical NY pizza joint. Next time, I'll be trying the chicken roll and seeing if it's similar to the ones in Brooklyn. If you're looking for a traditional NY type place, this will be your best bet but the taste of the crust is completely different than back home, just keep that in mind. Still good though.

I can see why they are closing. 2/3 times we have been there to eat, they don't have something (…read morelasagne, raviolis, etc. the all you can never explained what to do b sides ordering which would be on the service person . Place is to small for a business that is ants to grow. After the last time we just walked down the way to the Mexican place. Good riddance.

The pizza was good. The customer service was minimal. Went to the drive through to prepay for an…read moreorder. Had called on the phone. No answer. When the order take came to the window there was no greeting. The place didn't appear to be very busy even though it was noon and we prepaid for pickup at 1:30. It was ready but no enthusiasm