Great customer service. The free water testing area is well staffed to get you in and out quickly.read more

Our experience with Aqua-Tech started off very well (2020) and this year we decided to purchase the…read moreHappy Summer Pool Package: weekly pool cleaning, pool opening and pool winterizing, all chemicals included and filter cleaning included. With taxes this came to $4,478.88. The experience has been terrible with poor customer service. To summarize, the communication is dreadful. We are told one thing, presented with a schedule, but the company sends people on different days without informing us, so they jump the fence (because it's locked - we didn't expect them), haphazardly remove the solar cover and leave it in disarray. Upon coming home we thought we had been invaded. I then informed the company and two additional employees that the backyard will be accessible from this point onward. They were very slow in coming back to attend to the water, but did come and used our hose at least twice. They never took care of the filter, I removed it and personally handed it to an Aqua-tech employee and was then assured that if the filters aren't ready in time, they'll put in shop filters. I've called (usually can't get a human) and left messages regarding the filter pressure - too high. Cleaned it twice my self, and then was told today that they were there but couldn't clean the filters because there was no hose. The hose they used at least twice before was there - What is going on? What about bringing back my first set of filters? What happened to the promise of using shop filters if mine weren't ready? Asked for the manager twice over the phone - she'll call us back. Asked for the manager via text over their website. Still haven't hear from her. I cannot recommend this company.

We had reached out to a few pool companies in town and were not happy with their client service or…read morewith what they had to say if they bothered to get back to us. We had then heard about Clearwater through a reference from friends who were very happy. The guys and gal at Clearwater were, and most importantly, continue to be very supportive and knowledgeable. From design of a new pool, build, completion and following year support for new pool owners, these guys really took the time to make sure the pool was up and working correctly and enabled us to learn how to keep it running efficiently. One special note was during the build. I hear so many people complain about the workers of other companies being messy, late, delayed, and things just plain going wrong. We did not experience any of this with Clearwater. They were clean (I'm talking work area here), efficient and knew what they were doing from the start. There was only one item that ended up being defective and they replaced it asap with no cost to us. We would strongly recommend Clearwater for anyone looking for a down-to-earth company with a wonderful staff and clear communications on cost with on surprises.

May I add that I was only stating a fact so anyone entering this business will know that James is a…read morebald fellow . It happens hair loss is a problem . As well read other reviews Clearwater has more unhappy former customers then happy If Clearwater has been in business for 20 years and only has a thousand customers then there truly must be a issue The issue is only about being a ethical Buisness person and James the bald guy whom walks around the store is truly not a man of honour . Maybe he is actually in the billiards type pool business ....makes sense now

This company is The best. I have been dealing with them for…read more16 years. Of course the odd situation arrives but the staff the owner top notch. Resolution to all issues curitios,kind and always willing and helpful Purchased my tub in 2008 it's still the highlight of my evening have used it 365 days a year. Easy to maintain. Love my tub and couldn't imagine dealing with anyone But. Jaquzzi Winnipeg

From the owner: Jacuzzi® believes baths and spas are about more than just hot water, so we provide high-performance…read moreproducts that celebrate water's ability to refresh and rejuvenate in inspiring ways. Our product innovations are sparked by consumer insights and needs and we constantly strive to deliver experiences that enable you to transition to a better state of mind and body.

John Cole provides excellent service in repairing swim spas and hot tubs. He responds quickly and…read moregets the job done. Friendly and efficient. We have been using his services since 2014.

Cole did an amazing job fixing our hot tub, very reasonable rates…read more He is professional, customer friendly and very knowledgeable. We would definitely call him again if needed. Highly recommended. Ron and Joan Hayes

Love this place! Great staff and service to match. Their spas are gorgeous and they sell products…read morefor many budgets. We have been doing business with this company for more than 15 years and the quality of service has never wavered. The best!!! Thank you!

LCL Spa's have been a great company to deal with, their staff and owners are great, we love our hot…read moretub and use it 5 or 6 days a week.

LOVE this place! We buy our Christmas tree here EVERY year. They back up their product and make…read moresure their customers come first. Special shout out to John, who went out of his way to make sure we had a gorgeous tree this Christmas! :) Happy New Year!

There are so many choices here! I love the location, and the ease of shopping here. Highly…read morereccomend. Very knowledgable staff too.