Great customer service. The free water testing area is well staffed to get you in and out quickly.read more

Our experience with Aqua-Tech started off very well (2020) and this year we decided to purchase the…read moreHappy Summer Pool Package: weekly pool cleaning, pool opening and pool winterizing, all chemicals included and filter cleaning included. With taxes this came to $4,478.88. The experience has been terrible with poor customer service. To summarize, the communication is dreadful. We are told one thing, presented with a schedule, but the company sends people on different days without informing us, so they jump the fence (because it's locked - we didn't expect them), haphazardly remove the solar cover and leave it in disarray. Upon coming home we thought we had been invaded. I then informed the company and two additional employees that the backyard will be accessible from this point onward. They were very slow in coming back to attend to the water, but did come and used our hose at least twice. They never took care of the filter, I removed it and personally handed it to an Aqua-tech employee and was then assured that if the filters aren't ready in time, they'll put in shop filters. I've called (usually can't get a human) and left messages regarding the filter pressure - too high. Cleaned it twice my self, and then was told today that they were there but couldn't clean the filters because there was no hose. The hose they used at least twice before was there - What is going on? What about bringing back my first set of filters? What happened to the promise of using shop filters if mine weren't ready? Asked for the manager twice over the phone - she'll call us back. Asked for the manager via text over their website. Still haven't hear from her. I cannot recommend this company.

I chose Oasis for their outstanding products, attention to detail, and commitment to providing the…read morebest customer service in the industry. The whole experience exceeded my expectations - I would highly recommend them to anyone considering a pool build.

Was looking at hot tubs at oasis and Randy tried to give us a "deal". He presented it to us like…read morehe was doing me a favour since my dad bought his pool there, when I'd already done my homework and on the oasis website knew the current offers being given, which were actually better then the " special discount" Randy was offering. Sales and service are a joke. Even my dad plumbing for his pool was done backwards by oasis causing filters to explode and they couldn't even offer a deal on a new cartridge. Unreal

John Cole provides excellent service in repairing swim spas and hot tubs. He responds quickly and…read moregets the job done. Friendly and efficient. We have been using his services since 2014.

Cole did an amazing job fixing our hot tub, very reasonable rates…read more He is professional, customer friendly and very knowledgeable. We would definitely call him again if needed. Highly recommended. Ron and Joan Hayes

This was a total scam. I'm currently exploring options with the district attorney to retrieve my…read moremoney which was sent by wire which means wire fraud. I discovered that there are more people like me that have also lost money so unfortunately Kurt is just evil and relentless in this scam. The pool was pretended to be configured but was never actually built. I have the location of the new business and I'm going to stop by this summer to check it out to see if there are any pools at his new location.

They never respond to any communication or pick up the phone call. Never send the in progress…read morepicture, though they promise. Do not do business with them. It is a hoax.

Haven't received the tub yet but customer service is terrible. I've been emailing them for weeks…read moreabout a delivery issue and no one has bothered to respond. The delivery is just drop shipping so you will still be responsible for moving the incredibly heavy tub to your desired location after they drop it off. My advice spend the extra money and use a local company that will actually deliver it on time and leave it in the location you want.

I am convinced this business is a scam. BUYER be WARNED! it's been a YEAR since I gave Northern…read moreLights almost 10k for a 2 person pre-assembled tub & I am yet to use it. it will take several mnths b4 you receive a heavy pile of broken or irrelevant pieces that make a near imp. feat of steps to put together - actually impossible. Yet I have been DETERMINED all these months to make this work....I will pray one day I'll be able to use this tub but you should save yourself from the shock, tears & heartache & read & belive the negative reviews. Any positive ones HAVE to be from employees, it's just so far from the actual experience to be anything near believable.

This company is The best. I have been dealing with them for…read more16 years. Of course the odd situation arrives but the staff the owner top notch. Resolution to all issues curitios,kind and always willing and helpful Purchased my tub in 2008 it's still the highlight of my evening have used it 365 days a year. Easy to maintain. Love my tub and couldn't imagine dealing with anyone But. Jaquzzi Winnipeg

From the owner: Jacuzzi® believes baths and spas are about more than just hot water, so we provide high-performance…read moreproducts that celebrate water's ability to refresh and rejuvenate in inspiring ways. Our product innovations are sparked by consumer insights and needs and we constantly strive to deliver experiences that enable you to transition to a better state of mind and body.

Love this place! Great staff and service to match. Their spas are gorgeous and they sell products…read morefor many budgets. We have been doing business with this company for more than 15 years and the quality of service has never wavered. The best!!! Thank you!

LCL Spa's have been a great company to deal with, their staff and owners are great, we love our hot…read moretub and use it 5 or 6 days a week.