We moved from Winnipeg to Calgary from an 1887 sqft house for $12000. All of the staff were…read morefriendly and respectful. For a large house they start well but, as it's a physically demanding job, they get tired and start rushing at the end. There were boxes left open for their inspection to allow them to assess and modify the packing. All they did was tape up the boxes. Perhaps I misunderstood the service they were providing. It was the same both during packing and unloading. Our move also included up to two months storage and they had to unload the two box trucks into temporary storage for about a week and a half to keep their box trucks in operation. When first unloading items went in their respective room in the two storey house. As it neared the end of the truck load, they just loaded up the garage instead of bringing items into the house (particularly annoying was the heavy boxes they left in the garage that I now have to move into the basement and upstairs- not good especially with a bad back). Additionally, it seems they had not cleaned out their truck prior to reloading our possessions as we ended up with someone else's cut up garden hoses and a ring from a front loading washing machine boot. A number of items were damaged but for the most part it was a successful move. I think i had to work more than I wanted and expected. I would definitely invite these guys over for supper but not sure I would use them again for a long haul. I think they are best suited to smaller houses or apartments. I didn't get a professional-mover vibe from them but rather common laborers who needed direction. I don't think they were cheaper than another professional company. The other company charged by weight and after getting quotes from both, we had further reduced what we were moving. The other company would have ended up costing less due to the lower weight of items. two men were a fixed price so even though they moved less and spent less time unloading, we still got charged the same. Not good value. To be fair, they did ask at the end of unloading if there was anything else to be moved but I was too tired to inventory where everything landed to discover a number of misplaced boxes and loose items. At the time of this writing, I am not certain what is to be done about the damaged items if anything is to be done at all. We paid half up front after loading and then the other half after everything was unloaded. Signed nothing.

TERRIBLE AND HORRIBLE! Do not hire these guys at all…read more Back in December, they damaged my garage roof with their truck, and since I am trying to get them to fix it, they are also irresponsible and cunning. Blumenort, MB Andres C.

They like to Over charge and play stupid when it comes to provide with a straight up bill, I'm sure…read moreall this so called good review are fake or comes from clients that got they job got for nothing just in order to compensate them with a good review so they would be able to scam more gullibility customers

The guys jacked our wife expensive shoes and never answered their phone when we called them next dayread more

Damage my property and no response only what they said sorry they don't care about stuffread more

Absolutely the worst movers I have ever experienced. They showed up 40 minutes late. They carried…read moreside tables with things in it upside down. They dragged dressers on the railing ruining the railing and the dresser, the dropped headboards, they fell down the stairs damaging desks and now we are missing things that were definitely there when we packed up. In the end the also tried to overcharge for the move without even factoring the damages. They should pay me for the damages they did.

I used Canada Moving for a long distance move from Winnipeg to Vancouver, and paid for their…read morepacking services in addition to the moving service. Initially, I was very happy with the packing crew in Winnipeg. They were in fairly good spirits, and seemed quite efficient in packing up my belongings. However, once they had left, I noticed that they had actually damaged some shelving in my apartment (and had not notified me about it). Since I was able to fairly easily re-screw the shelves into place, I figured it wasn't worth reporting, given that the crew had otherwise seemed to do a fine job. From this point on, the service I received was really quite bad. We had agreed upon a time window several weeks down the road by which time my belongings were to have arrived in Vancouver. As the tail end of the time window approached and I still hadn't heard anything, I called up my move coordinator, but was unable to reach him. I left several voice messages, and sent emails, and still nothing. Finally I received an email notifying me that my belongings hadn't even left Winnipeg yet, despite it being past our agreed upon time window. I was told the reason for the delay was that they were waiting for a full truck load before the truck left. I was very disappointed that no one had bothered to notify me earlier about this anticipated delay, and that it had required a considerable effort on my part to find any of this out. What followed was about 2 weeks of frustrated calls by me to Canada Moving to get updates on the status of my belongings. Every time, this had to be initiated by me, as no one from the company was calling or emailing me with updates. When the truck finally arrived in Vancouver, a whole new set of frustrations emerged, which included: 1. My couch and couch cushions, which had left my house wrapped in plastic, were no longer covered, and were visibly stained with dirt. 2. Multiple pieces of furniture were broken/damaged. 3. Several pieces of furniture were missing (they were later found in the back of a moving truck over a month later, and shipped back to me). 4. Other furniture was missing, and was never recovered. The movers constantly and loudly complained about their unhappiness with moving my belongings into my apartment. When we went through the final list of items and I pointed out the missing and damaged articles, I was told repeatedly "that's life," which seemed both condescending and inaccurate, given the thousands of dollars I was paying for their services. Eventually, I was able to get a small reimbursement to account for the delay in arrival of my belongings, and the damages that were incurred to them. Overall though, I found my interactions with the company to be frustrating, unprofessional, and disrespectful. While moving is of course always a bit stressful, this was by far the most unpleasant moving experience I have ever had. I've moved 5 times in the past 8 years for employment purposes; I am a frequent customer of moving companies, as are my colleagues. I will never be using this company again to move, and I will strongly recommend that my colleagues not use them either.

It had been many years since my last move, so, I may have forgotten that the crews that do this…read morework are very skilled professionals. They work quickly and are unrelenting to achieve their goal, while at the same time being careful and respectful of the goods involved. If and when it comes time to downsize further I will be on the phone to my United Van Lines representative. Thanks a million guys, you do good work.