We had reached out to a few pool companies in town and were not happy with their client service or…read morewith what they had to say if they bothered to get back to us. We had then heard about Clearwater through a reference from friends who were very happy. The guys and gal at Clearwater were, and most importantly, continue to be very supportive and knowledgeable. From design of a new pool, build, completion and following year support for new pool owners, these guys really took the time to make sure the pool was up and working correctly and enabled us to learn how to keep it running efficiently. One special note was during the build. I hear so many people complain about the workers of other companies being messy, late, delayed, and things just plain going wrong. We did not experience any of this with Clearwater. They were clean (I'm talking work area here), efficient and knew what they were doing from the start. There was only one item that ended up being defective and they replaced it asap with no cost to us. We would strongly recommend Clearwater for anyone looking for a down-to-earth company with a wonderful staff and clear communications on cost with on surprises.

May I add that I was only stating a fact so anyone entering this business will know that James is a…read morebald fellow . It happens hair loss is a problem . As well read other reviews Clearwater has more unhappy former customers then happy If Clearwater has been in business for 20 years and only has a thousand customers then there truly must be a issue The issue is only about being a ethical Buisness person and James the bald guy whom walks around the store is truly not a man of honour . Maybe he is actually in the billiards type pool business ....makes sense now

I chose Oasis for their outstanding products, attention to detail, and commitment to providing the…read morebest customer service in the industry. The whole experience exceeded my expectations - I would highly recommend them to anyone considering a pool build.

Was looking at hot tubs at oasis and Randy tried to give us a "deal". He presented it to us like…read morehe was doing me a favour since my dad bought his pool there, when I'd already done my homework and on the oasis website knew the current offers being given, which were actually better then the " special discount" Randy was offering. Sales and service are a joke. Even my dad plumbing for his pool was done backwards by oasis causing filters to explode and they couldn't even offer a deal on a new cartridge. Unreal

John Cole provides excellent service in repairing swim spas and hot tubs. He responds quickly and…read moregets the job done. Friendly and efficient. We have been using his services since 2014.

Cole did an amazing job fixing our hot tub, very reasonable rates…read more He is professional, customer friendly and very knowledgeable. We would definitely call him again if needed. Highly recommended. Ron and Joan Hayes

This was a total scam. I'm currently exploring options with the district attorney to retrieve my…read moremoney which was sent by wire which means wire fraud. I discovered that there are more people like me that have also lost money so unfortunately Kurt is just evil and relentless in this scam. The pool was pretended to be configured but was never actually built. I have the location of the new business and I'm going to stop by this summer to check it out to see if there are any pools at his new location.

They never respond to any communication or pick up the phone call. Never send the in progress…read morepicture, though they promise. Do not do business with them. It is a hoax.

Haven't received the tub yet but customer service is terrible. I've been emailing them for weeks…read moreabout a delivery issue and no one has bothered to respond. The delivery is just drop shipping so you will still be responsible for moving the incredibly heavy tub to your desired location after they drop it off. My advice spend the extra money and use a local company that will actually deliver it on time and leave it in the location you want.

I am convinced this business is a scam. BUYER be WARNED! it's been a YEAR since I gave Northern…read moreLights almost 10k for a 2 person pre-assembled tub & I am yet to use it. it will take several mnths b4 you receive a heavy pile of broken or irrelevant pieces that make a near imp. feat of steps to put together - actually impossible. Yet I have been DETERMINED all these months to make this work....I will pray one day I'll be able to use this tub but you should save yourself from the shock, tears & heartache & read & belive the negative reviews. Any positive ones HAVE to be from employees, it's just so far from the actual experience to be anything near believable.

This company is The best. I have been dealing with them for…read more16 years. Of course the odd situation arrives but the staff the owner top notch. Resolution to all issues curitios,kind and always willing and helpful Purchased my tub in 2008 it's still the highlight of my evening have used it 365 days a year. Easy to maintain. Love my tub and couldn't imagine dealing with anyone But. Jaquzzi Winnipeg

From the owner: Jacuzzi® believes baths and spas are about more than just hot water, so we provide high-performance…read moreproducts that celebrate water's ability to refresh and rejuvenate in inspiring ways. Our product innovations are sparked by consumer insights and needs and we constantly strive to deliver experiences that enable you to transition to a better state of mind and body.

Love this place! Great staff and service to match. Their spas are gorgeous and they sell products…read morefor many budgets. We have been doing business with this company for more than 15 years and the quality of service has never wavered. The best!!! Thank you!

LCL Spa's have been a great company to deal with, their staff and owners are great, we love our hot…read moretub and use it 5 or 6 days a week.

I regret working with AR Saunas. I paid for a "custom sauna" that is unusable: it leaks water when…read moreit rains, has visible holes in the back wall, and the included heater can't reach standard sauna temperatures. None of these issues were disclosed. Standard sauna walls are usually 1.5"-2" thick. Mine? Just 0.75". I provided photo evidence to AR Saunas showing the water damage and poor construction. When I raised my concerns, I was told it was my fault for not doing more "research"--and that "saunas aren't waterproof." Let that sink in: I was sold a structure meant to trap heat and humidity, yet it wasn't designed to keep water out. I tried to resolve this directly. The contractor offered a partial refund or a different heater--neither of which addresses the real problem. There was no accountability, just blame-shifting. I chose AR Saunas based on the glowing reviews. I now question how many of those reflect real, long-term customer satisfaction. My advice: * Ask the specs--especially the heater * Confirm the wall thickness * Ask if rain will get in * Don't send a large e-transfer without guarantees in writing

Was hoping to do 2 major projects with this company (total project value $150,000). Called to…read moreschedule appointment. They arrived late so our discussion was rushed. They seemed positive and committed to create designs and get back to me. I was then ghosted. Waited several weeks. I sent another message and they said they would get back to me and apologized for the delay. They ghosted me again. I sent another message message as a follow up and nothing. Customer attention and service means a lot. As a result, I've gone with their competitor.