If I could give a negative rating, I most definitely would. This place is ridiculous. Reading these reviews, maybe I'm the dumb one for trusting this place was worth coming too.
WEDDING PARTY FOR UPDOS.....yah this was a joke. When we called over 2 months ago to reserve spots for the bride, two bridesmaids, a flower girls, and the mother of the bride, we were told there would be NO problem getting us into have this done, they would make sure they were staffed for the occasion. Well this was obvious not the case. We arrived early, we had 3 scheduled to start updos at 9 am and 2 at 10 am, the bride got taken back right away....at which the second to go was the flower girl at not 9 am like scheduled...but at 10:15 am. This probably could have been done sooner, however, the manager who knew there was already one of her stylists out sick, didn't mention it to us or even try to explain what the hold up was....as we watched them take walk in after walkin back to have their hair done....again...manager looking right through us hoping the situation would solve itself. Even better....the girl taking the flower girl back asks how we want her hair....we tell her half up/half down with tight curls...she says with attitude, nah...I don't know how to do that, how about just in a pony tail with curls. ---What? Seriously? At 10:45 am they finally call back my mom.. work on her hair which looked horrible when done and when she told the girl she didn't like it...she said she doesn't know how to do up dos but the manager makes them anyway. ...seriously what? Then my sister gets called back at 11:15 am...gets hair done by girl who doesn't know how to do up dos...and of course.. she is right, it looked like crap. I ended up leaving at 11 am because I knew this would end badly so I went and quickly did my own hair . When everyone came back to the house, we spend over an hour redoing everyone's hair because all the curls had already come out. No joke. Bride crying, mother crying, flower girl very upset.
Listen, I would understand if this was someone who was getting their hair colored or cut....but these were updos for a WEDDING scheduled that day. AS A MANAGER, she should have went out of her way to realize this was a big problem...it's not like we could reschedule....the Fricken wedding was a few hours away...the manager knew the day before that one stylist was going to be out but she did nothing about it, not even call us so we could try to make other plans. When my mom left she mentioned to the manager that her daughter couldn't even get her hair done for the wedding because she there wasnt enough to time, in which she relied, "oh yah...sorry. we have someone out sick" (I remind you that she watched this crap-show from start to finish and said nothing nor tried to help knowing the whole time they were short a person and the two people doing updos didn't know how to).
And yes, we were charged for everything at full price even though 4 of us had to go home and redo our hair.
Cheap hair cuts--cheap service---cheap attitudes. I would never recommend this place to anyone. read more