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Menifee, CA

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Oasis Community Homeowners

5.0 (1 review)

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1 year ago

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Animal Friends of the Valleys - Bubba is now Bernie.  And this is his new home.

Animal Friends of the Valleys

(443 reviews)

A bird flew into our window and was injured. Being an animal lover, I was quite distressed over the…read morefact that I knew nothing about taking care of the bird, or who to even call. While in a state of panic, I searched online for who to contact. I called Riverside County Animal Services, and I was on hold for what felt like an eternity. I hung up, and decided to call Animal Friends of the Valleys to see if they could give me numbers for who to contact. I was immediately connected to a woman named Tara. She was so kind! I could tell she has a good heart. She was understanding of my concern for the injured bird. She took down my info and informed me that someone would be there to pick up the bird. About 20 minutes later, the bird ran off. I am assuming it was just stunned after crashing into the window. I called back to cancel the service, and Tara answered again. She was happy the bird was moving. Thank you Tara for being so kind and helpful!

While I am so happy to have adopted our newest addition to our family, the process has really left…read moreme disgruntled and less excited then I should've been. I came in yesterday during their Pawlooza event for the zero dollar spay and neuter fee. I was there for a good 30 minutes looking at all of their dogs carefully deciding on which one would be a good fit. Unfortunately that ate into 330 which I guess they don't do any interactions 30 minutes prior to closing, which would've been good to know upon my arrival at 3. I was actually ready to adopt the dog, but they advise that I need to interact and prior - no problem as I came in the next day like they recommended. I came in, interacted with her for a good five minutes I knew she was the one and so went straight to the front desk to adopt. I was assisted by CRISTINA which is where it all went downhill. I had politely gave her the details that we were in yesterday, but couldn't adopt due to needing to interact and so I'm here today and seeing if they would extend the fee where she had rudely responded " it doesn't matter it ended". I was taken back because this was literally like a minute into our conversation where she was already acting this way. I left it at that. I continued with the adoption process with her and for an additional 5 minutes, I was standing there with no progress and had asked her is there anything she needs from me and she said if I filled out the application where I had said yes it's right here and gave her attitude back by saying "you never asked for anything" because at this point, I'm matching her same energy. The process took an additional 45 minutes because she kept chatting with multiple colleagues that were sometimes not even important work details and even had interrupt their conversation a few times to continue the process. Overall terrible experience and if I was her, I would've looked more into the situation - it's not like I was there during the event yesterday and simply was indecisive and then came in today. It was because they wouldn't let me adopt her that day which again I understand they have rules, but there should've been an exception made. Even then, beyond this detail, there were the additional ones that I described that just would've made the experience terrible anyways. She needs to seriously reconsider a job working with people if she's going to act this disgusting.

Act 2 Rescue - Celeste found her forever home!

Act 2 Rescue

(22 reviews)

Never heard back from them and we were ready to adopt immediately. Both myself and my daughter…read morecalled, (the "are too busy to care for kitties AND answer the phone, so please send a text"), so we texted, created an account online (because they want to know you're "actually serious" about adopting before you can even MEET the cat you're considering adopting.) (I do understand and respect prioritizing the mental health of the cats, but I'm sure the cats, especially the adults, would prefer a compromise, like being required to fill out a one page form on the spot before meeting). Every serious adopter that goes into a pet store and sees one of this organization's animals that they are interested in adopting and is told they have to go through this and this and this step before they can even interact with the cat and know if the personality is a fit. Everyone loses out. In my experience, even if you do go through all the steps, they won't call you back, and a cat that could have had a home I know had that opportunity taken from them because of the seemingly righteous or superior attitude of the rescue people. They surely know how many people go in and out of those cat and kitten rooms at the Animal Friends of the Valley shelter. Having a few people go in one at a time to meet one particular cat, I don't feel, is any more dangerous or unhealthy for the cat than them losing the opportunity to be adopted and eventually being put down. I just don't understand rescues like this. If you're too small to actually help, then let somebody else do it.

I had a beyond expectation experience with Mindy and her daughter, even though at the end I didn't…read morechoose to go with the adorable and sweet boys Teddy and Khabib they brought for me to meet and interact with. Mindy provided a very personable, warm and extremely responsive service, made every effort to respond to my inquiry on Adopt-A-Pet and approving my application as well as just answering my questions and chatting with me about my potential cat baby's personality traits and his background story. She responded to emails as late as 11PM on a weekend and her demeanor was always welcoming and reassuring, like an old, caring friend. Mindy's words and actions convey that she truly truly love all of her rescued cat babies and she only wants what's best for them and she works extremely hard to find them good homes. I was very sad that neither cat babies from her rescue matched the particular personality I was looking for (I was trying to fill this big hole in my heart with the tragic loss of a stray cat named Cookie I cared for) and I really wished that given all the hard work she and her daughter put into, I'd adopt either Teddy or Khabib. Despite these big, affectionate sweet boys were not the best match I was searching for, I don't think any less of them, I sincerely hope they will find their forever home they deserve and I cannot be more grateful for Mindy's time, patience and understanding she's extended me and my family. If I had more capacity for an additional cat baby in the future after finding THE ONE, Mindy and her rescue is the first place I'd check out. If you are also searching for your feline soulmate, please look no further!!

Oasis Community Homeowners - nonprofit - Updated October 2026

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