I work for a family as an assistant/home manager. When they want something, they get it and in…read moretime for their events. I was tasked to print a photo and have it framed within a couple of days, tops. I went to The Lab and met Jennifer. What a lovely woman and helpful, accommodating, friendly, creative, and suggestive. All qualities I was in need of. She rushed my order, did an amazing job blowing up a smaller pixel photo to a large format using computer techniques. A real pro, she was able to tell me what sizes would work according to what we have and what photoshopping can do. We decided on something , I ran to get a frame, and she put the whole thing together, charging hardly anything for all the things-- rush job, putting the finished product into the matting and frame, etc. I also met her partner (I assume), another woman, and Jennifer told me, "We are a small business, it's just she and me." Cool! I will be returning to this business for future projects and I recommend you consider them for your printing needs!

Oh my goodness! They did an amazing job. I brought in a photo that was from 1986. I wanted to make…read moreit bigger and they did such an amazing job! I was almost in tears. This was around the holidays and they were able to get it to me before Christmas. I'm so happy how it turned out. I highly recommend checking this place out.

Super helpful, Eric is amazing! He figured out that most of the problems I was having with my Sony…read moreAlpha had to do with settings, and solved that while I was standing at the counter in the shop, before he even sent it out to the repair guy (I still needed a sensor cleaning). The level of old school personal service in this shop is pretty well unheard of in this day and age. It's the place to come whether you're a newbie or an old hand, they provide useful services to both. A big thanks!

My husband and I have been coming here to process our film. We have stopped by before to ask…read morequestions and Jeremiah has always been willing to help as much as he can. It is a really lovely location with some vintage cameras and digital as well. Definitely recommend this location if you need local help with your camera gear or need film.

Went in for passport photos and was pleased by the quick and efficient process. I was able to…read morereview my photos prior to printing, too. Had no idea that can also complete and process your passport application and/or mail it out for you (both at an additional cost). Staff were very friendly and professional.

Got films for my camera. The wife was really friendly. Nothing to complain about but will see how…read morethey do with developing my films.

I have 2 Think Tank Photo bags that I bought used, one from KEH and the more recent one from B & H…read more B & H might get hammered by my review of them when I get around to posting one. Good new department, world's worst used department. Anyway, I reached out to Think Tank for help with my second smaller bag due to B & H's screw-up. I'm not going to get into the 'what' they did to help, but the 'how' of their customer service wowed me, and I think it made me a customer for life. These bags are fantastic, even if I can't slap stickers on the side of them. Made for usability and flexibility. My bigger bag fits in the overhead bin of your regular Southwest flight, converts between roller and backpack; the smaller backpack bag fits under the seat on a 737, or the overhead of a CRJ. Think Tank Photo rocks! If you are in the market for a camera, grip, or drone bag, make sure you check Think Tank out first.

Solid professional gear. I'm a big fan of their no-nonsense canera straps and card holders, and…read morehave had one of their roller cases for years. Great support, too.

Stopped in while on vacation. I had left my battery charger and strap at home and needed…read morereplacements. Owner Jill was super friendly, knowledgeable, and helpful but did not have what I needed in stock. Would gladly do business here again or just stop in to check out the old camera collection!

Want weird family photos - outdated stacked heads, no artistic thought, and controlling crabby…read morephotographer, high price? -ya found it!

Harvey is great! So helpful in getting you the print you had imagined…read moreand better. I can not speak highly enough to say how much I appreciate his expertise and caring. He is not just a printer but a mentor...a hard thing to come across in this day and age...and his prices are beyond low..they are a gift.

From the owner: Large format digital printing for artists and photographers.read more

Great service and selection! Wonderful to interact with their staff, always a fun place to do…read morebusiness!

I was recently out roaming around the North Bay with my big old Mamiya medium-format film camera…read morewhen I realized I hadn't brought enough "120" style film with me. I poked around on my phone and discovered that I was pretty close to Shutterbug, so I decided to stop in. I could not have been happier or more impressed with my experience! The staff was super friendly and welcoming, the store was clean and bright and well designed, and OMG the inventory. In addition to all the modern digital stuff you'd hope/expect to see, this store has an absolutely incredible supply of vintage film cameras and accessories. Seriously, for a film photography buff like me, it was a financially dangerous situation LOL Long story short: I walked out with several rolls of 120 film, and a determination to return ASAP to do some more shopping. Great store! (I didn't think to take any pics at the store, so I'll share some photos I took with my vintage Mamiya RB67 camera using film I bought from Shutterbug that day - enjoy!)

Alan Fowler is a talented framer. He has reframed large photo prints for me, tasteful matting color…read moreselection. He is a perfectionist, been in business since 1977 in St Helena.

Great services; god-awful pricing. I have never paid so much to have film developed in my life. I…read morethink their development center must be located in Monte Carlo. At this rate, the owner might be too!

This is a great gift to do for a pet lover in your life. I found this web site online and loved…read morewhat I saw so I had a portrait done for a friend and let me say I was amazed the artist was a very nice person and kept me informed the whole time as she was working on my portrait please check out her web site let her know Jimmy Snow referred you I get nothing out of this but I just want to show her how thankful I am for the great Portrait I got

I left 2 watches with Don (employee) on December 1st to have the batteries replaced. After 2 weeks…read morewithout hearing from them, I called. No answer. I have observed in the past that they would not answer the phone if they were busy. So, finally I decided to go there. There were "for sale" signs on the building and it was closed. I did find a cell phone number posted on the building. I have been calling that number regularly and leaving voice mail with no response. I then called the listing agent for the property. He said he'd see what he could do. I called him again today (Jan 4) after a week. He complained that I called too often and hung up on me. I have made it clear in my voice mails that I just want my watches returned. I don't care if the batteries were replaced. Apparently, Don didn't know that Danny was closing things down when he took in my watches. Don was to have surgery the following day. They are not entitled to keep my property and just ignore me.

Worst service, ever. 10 days after leaving my laptop with Clearlake Electronics, they had not even…read morelooked at it. I never even recieved a phone call. I did call them after a week to check and was told it hadn't been looked at yet. So, after 10 days I took it to Konocti Compters in Lakeport and it was repaired - same day.