I went to Oaks hair a few years ago and never went back. It sounds a bit late to be writing a review but when I pass by the salon the same guy who did my hair is still there (I think he's the owner or manager) so this is still relevant.
I had previously dyed my hair deep red and was wanting to gradually lighten it. When I originally asked him if it was possible to lighten it from the deep red I had he said "yes". Had he said "no" I would have said "Thank you for the info" and walked out then and there. He quoted me (from memory) around $250, possibly more. For that amount you'd expect results. Part of the way through the dyeing process I noticed my hair wasn't looking any lighter. When I questioned it he said "oh it's not going to get any lighter, it'll just be a slightly different tone"....WHAT!?!
At that point I thought I wouldn't question him since I'd at least wait and see what the end result was like. It looked EXACTLY like the same as the dark red colour I had when I walked into the place, even the tone of red was pretty much the same. I put before and after photos on Facebook and no one could tell the difference. Being young and timid I didn't question it, paid the man and went home.
After building up some courage I called them back and asked him to fix it for free. The guy agreed to do so. When i arrived at the salon I asked if he could put some highlights in my hair using foils, rather than doing an overall dye, so at least there would be more of a difference. He agreed, and this time did my hair without the usual chatter - he was obviously annoyed. The end result was yet again, disappointing. The highlights had worked but all of them had a couple centimeters of my original deep red at the roots making it look like I had a few months of regrowth even though it was freshly done. He was either annoyed and did a sloppy job on purpose, or he just was inexperienced at doing foils. Either way it was a bad (and expensive) experience. He lost a customer and left a bad impression that I'm still talking about years on. read more