This place is just incredible and you all need to start getting all your beauty and hair treatments…read moredone here asap. I had been searching for a good, local beauty salon and hairdresser after I had one of the worst experiences ever at another (look at previous review). I searched google and Insignia Hair & Day Spa had a few 4-5 star google reviews. I booked a massage and facial for my sister and I and we both went in not knowing what to expect. It is a little obscure to find (on the top level of a small business lot in the back of Penrith) but once you're up those stairs, it is incredibly deceptive! Behind the counter are countless awards and trophies - all well deserved and earned I believe now. The receptionist is lovely and always smiling. The salon is broken up into two areas; on the left a beautiful well-lit open space hair salon, to the right, a relaxing and dimly lit series of hallways and a serene waiting area for the massage and treatment areas. My massage was incredibly relaxing and my therapist was lovely, my face felt like a million bucks after the facial. My sister had the same thoughts. A few days later I booked in for my brows and a haircut (I love how you can get everything done here!). I have never had such a great haircut and brow job. I was incredibly relaxed and accommodated the whole time. The scalp massage I received while getting my hair washed was the best scalp massage I've ever gotten, ever. And the chairs that you relax in are the most plush, comfortable chairs I've ever experienced at a sink. My hairdresser Jessica was truly awesome and understood my needs completely. Her professionalism and passion for the job made me feel at ease and confident in her abilities - she truly loves her job and loves working for the salon! I will definitely be back for ALL my hair and beauty needs and I will be telling everyone about this place. It really is a gem in the middle of a sea of mediocre and dodgy places in Penrith.

From the owner: We specialise in creative cutting and colouring for men, women and children, colour correction,…read moretotal restyles and makeovers.

Oh my goodness! What a hidden gem! I was given a Christmas gift certificate for the spa & to be…read morehonest it's turned out to be the best present I have ever been given. The decor of the spa is beautiful - it reminded me of spas in Bali & Thailand & the smell of the spa was amazing. The staff were delightful & the attention to detail they paid was incredible. They even asked on my client form was it ok if they messed my hair up! Absolutely the best massage & facial I have ever experienced. It was so tranquil . I floated out of there. I have since found out they are a multi award winning spa & I totally agree that those awards are well deserved - best spa in Penrith! I would recommend Jorja James Spa to everyone.

I have been going to Erin & her Girjs for years now and she is far the best hairdresser I have ever…read morebeen too. People often comment on the gorgeous colour of my hair and ask me where I get it done. She is amazing with Blondes! Never had a dud cut or colour in all my years of going to Erin. Parking is always a breeze with parking out front of the shops. I would give 20/10 if I could!

Great service, great stylists, great prices!…read more For many years now I have had the gift of fertility.......every time i find a great hairdresser they get pregnant and stop working to raise their kids. Although this had ended happily for many a maternal hairdresser, it has not bode well for my hair. A couple weeks back, yet again in search of a new hairdresser I happened along Hair Esteem, and decided to try my luck with another local mob. As soon as i arrived i knew that the salon must have something going for it, as it was huge yet full to overflowing with clients and staff. I was greeted by the woman who turned out to be my hairdresser, and funnily enough she was heavily pregnant, so i sat down with utter confidence that she would do a great job, and i wasn't disappointed. Not only did she ask me to show her what I meant by the colours i was naming, she went on to talk with me about how strategically placing contrast and complimentary colours in the under layers of your hair effects the overall appearance. An educated and articulate stylist who delivered exactly what she promised and then some! After being pampered with coffees and an awesome head massage during my visit, i got to walk away with Salon Perfect hair that was exactly as i had imagined it. Two weeks on the colour still looks great so i am really happy with it. Best of all, turns out the hairdresser i had owns the business so she wont be leaving it any time soon! I cant vouch for the other hairdressers, but if they are even half as good as the hairdresser i had then i would rate them good value for money. I will certainly be going back to Esteem!

Not a great experience and ridiculously overpriced! The salon is definitely not what they portray…read moreon their website. I was 10 minutes late to the appointment, I apologized and said not to worry about my blow dry to make up for the time. She roughly shampooed and cut my hair, didn't bother making sure the front and back are even, so now I will be looking to get it fixed by a different salon despite paying $85 for a simple cut. She couldn't even be bothered showing me the back length, just took the towel off and walked away once she was done. The only positive was that she quickly dried off my hair when I asked instead of towel drying it, which tbh is pretty basic to do. The 'senior stylist' just seem to be annoyed the whole time I was there, like I had interrupted her day by making an appointment, there is little to no customer service. If you're looking for a new salon to try, I would avoid this place as it is completely overpriced, terrible at customer service, doesn't seem like the hairdressers have good experience and they clearly do not want new customers.