So let's just be honest... Going to the dentist is no one's favorite thing to do but since we all eat and we all have teeth it's something that we need to do. It was easy to make an appointment as you can do it all online. So very convenient. The front desk lady...Aza or something along those lines was very friendly and answered all the questions that I had. She reached out to my insurance to make sure that everything that I was going to get done would be covered. She was very helpful! Now onto the nitty gritty. How was everything else that they did? Yes I have extremely sensitive teeth and yes I had cavities that required filling and my teeth desperately needed a cleaning. Please reread the sentence and you'll know that anything they do to my teether because of my sensitivity that it hurts like crazy! But they did great. They numbed me before the shot and took care of my fillings on the left side is my mouth. I had to return 3 weeks later to get fillings on my right side and to get my teeth cleaned. The fillings were actually ok. They didn't hurt much because of the shot but the cleaning hurt but it wasn't because they didn't numb me. My teeth are just super duper sensitive. I know it could've been way worse. And I gotta tell ya... My teeth have not looked this great in a very long time. The technician that was assisting the dentist was very friendly and after she polished my teeth, she told me that I should start to floss, brush my teeth more gently and to use a mouthwash. It's been a week since the appointment and my teeth still look great and now importantly they feel great. I won't lie and say that I am looking forward to going back but this had to have been one of the best cleanings I've had. So I do recommend the dentist here as she was great. I did take 1 star off as they had a yelp check in special but did not honor it as they don't know who put it on there. 10/100/2020 read more

Amazing professionals, friendly, honest, we had an emergency situation from an appointment with another dentist and I needed someone to help us asap as the previous doctor basically refused to take us. This office was able to help right away, and entire team was cheering up my little girl during the procedure. Affordable prices if you don't have an insurance too. Thank you! read more

Look, I hate the dentist. People digging in my mouth? Gross. That being said, I have been a patient of Dr. Karens and Oaks Dental for over 21 years. I originally went to him because broke a (front) cap at the last minute and had an audition to go to. He put a temp in so I could make the audition. Then, put a permanent cap in at a later date. That's a huge deal as an actor in LA. I've been with them ever since. He just put another bridge in last week. This was also a bit of an emergency situation. They've are amazing at finding the problem, providing options and recommendations, and working with you to get everything done they way you want ASAP. I travel for work. My schedule is very difficult. They work with you to as best as they can. I say that because they are a busy office. But, they go above and beyond for their patients. Money is discussed and clear upfront. No surprises or mistakes. Everyone there is so nice and easy to work with.... and Dr. Karen is funny. You heard me, a dentist that can make you laugh. Win. Add all that to the quality. My smile has never been better and it needs to be. I'm on a stage or in front of a camera every week. It's how I make a living. The work is also comfortable, a perfect fit. He's done a lot of work on my teeth. 2 bridges, and 2 implants its all been spot on. I have referred dozens of people to them. My daughters have been patients since they grew teeth. My brother started seeing him a couple years ago. As I said, I hate dentists. Because of that I was always very picky about who I chose. Dr. Karen and Oaks Dental has been an easy call over the last twenty-one years. read more

So the best part about this place is the front desk. I love the lady there, she's so sweet and helpful. The dentist here sucks. DO NOT come here. I had a number of cavities that had to be filled, and I selected this one because it was closeby and seemed to have okay reviews. I have NEVER been to another dentist before that chipped my teeth when filling cavities, and after filling the cavities, after months, they hurt worse than when the cavities were still open! I don't even know how much it'll cost to have another dentist fix this. The receptionist scheduled me for cleaning and fillings, and when I came in, she wasn't here only the dentist and her assistant. They never did my cleaning, saying it wasn't covered under my plan, when the receptionist had already cleared everything with my insurance. When I told the dentist afterwards that my teeth were hurting and my bite was crooked after the fillings, she told me not to make stuff up and to go home. She wouldn't listen, and teeth is still painful. I can't bite too hard or the fillings hurt now. I have NEVER had this kind of pain before. Now I got off work early for a cleaning appointment that I had scheduled MONTHS in advance, and suddenly the dentist refuses to take my insurance, the exact same one I've had since I started working here, and of course the receptionist is not here again. Not to mention their shadiness, they have three different locations listed in Sherman Oaks. I do not recommend for the services, only for the lady at the front, who is the only one who knows what she's doing. I was too lazy to go find another dentist, but at this point it's not worth it to keep coming here. read more

We are coming to Oaks Dental for 3 years already and having the best experience ever. Very friendly and professional staff, comfortable and bright rooms, doctor Sarkissian Ruzan is beyond expectations. My son never scares to come see her for annual dental procedures. We had dental emergency this week and doctor fixed it on the same day it happened. Great dentist! read more

I've had my whole mouth worked on here! Root canals etc etc. I love the Dr. She is amazing and gentle. I recommend.

It took me a while to write this because I am not one to have businesses lose its clients or potential clients but I realized that these businesses only bring it upon themselves . So here I am. Everyone in the office appeared to be extremely nice and professional . Came for a dreaded mich needed check up and had to have some Work done / took about 6 weeks for them to clear anything with my insurance company . I needed to do a root canal and some other routine stuff/ My first root canal ever. When I came for the root canal appointment, dentist tells me oh you should get this one done as well (a deep cavity that will need a root canal soon, was how she worded it) so that way you can get it over with and only have to take antibiotics once, you know, get it all over with. I said oh I thought I was only covered for 1 root canal . She said no.. insurance will cover this as well we already double, triple checked . You might as well take care of it now especially since it's covered . So against my better judgement I said ok. One of the biggest regrets I will ever have. I come back 2 weeks later to do both crown impressions and when I get there Aza (lady at front desk tells me) I have bad news, your insurance won't cover the second root canal /crown ... and proceeded to tell me that I need to pay 600 something for the root canal they performed and another staggering amount to do the crown on that as well. You can imagine how livid I was and steam were coming out of my ears !!! I tried to keep my cool and repeated to her what they had told me . She said I'm sorry I thought they covered it . It was approved and they sent me a letter saying that it got denied . I then asked her why did you not call me and tell me this ! You ambushed me ! You waited til I got here to tell me cause you knew I would have no other choice . She shot back I just got this notice . I asked her when she received it she said Thursday. (My appointment was Monday ) I said you had 2 days to warn me, I could have called the insurance company . I have never been so pissed and taken advantage of . I paid for the root canal and walked out. Not getting the impressions done on either of my crowns. I let some time pass by to figure out what to do next. By this point I have already lost so much trust in dentists and then BAM! covid hits. And the ripple effect starts to impact me negatively... the root canal they did that I really didn't need to have done at that moment ended up breaking . It couldn't be saved so I either have to do a bridge or an implant ... I was so devastated . I was able to do the crown on my initial root canal . All in all... because I went against my better judgment which I hardly ever do and the fact that they took advantage of me because they knew I was eager to go though with a treatment plan. I ended up losing a tooth and having to pay way more for it in the end . I understand this is why people don't go to the dentist . Cause of these experiences. So please really really go with your gut instincts. When it comes down to it I do blame myself for not doing the same . I just wanted everyone else on here to be aware just in case they were having doubts about using this dentist. Oh and when I went to my new dentist who assessed my teeth, he ended up putting a temporary cap or something on the original root canal I initially went in for. I asked what it's for he said it's standard to protect the tooth from breaking until you come in for an impression which they then put a temporary crown until your actual crown comes in , which these people here did not do at all....! Don't know if they had their best interest at heart or their clients . Thank you for listening . read more

Run as fast as you can. I was set to get a upper denture replaced. 3 fittings each time I said it was to big I hear "It will be ok" NOT! The final appt to pick up my denture it was falling out they put a bunch of glue on it and said wear for a week. This was not my first one and I know they are a bit painful when you first put them in. Until you get use to them and sometimes adjustments need to be done. I left them, they did return what they said was my portion of payment. BUT be very careful, ask to see insurance paperwork and read it. If you do not understand the codes call the insurance company and have THEM explain. Do not just take the word of the office staff on billing issues. Be your own advocate. I will be doing a lot more research before trusting a dentist again. read more

Simply the best! Painless Doctor uses highest quality tools and materials.

Great Dental Office,the staff is amazing from the receptionist to the doctor! I feel so welcomed! Its the best Dental Office experience i've ever had! My kids love coming here read more

I will never go here again! The receptionist was snobby and rude, the Dr. just as bad. She came into the room wearing scrubs and a face mask, which she never removed, nor did she introduce herself to me. I had to ask was she the dentist. I had to wait an hour to be seen, and when the hygienist finally came to take the x-rays, she too was brusk in her treatment towards me. The cleaning was the worst I have ever had. She began polishing my teeth to my consternation, and when I asked why, she said my teeth were not dirty! It has been a year since my last cleaning. I will now have to find a better dentist to clean my teeth. Dr. Sarkissian, nor her staff will be doing it! read more

Arrived for an appointment on time and was right away greeted by Dr. Sarkissian and the friendly staff. Dr. Sarkissian's work quality was outstanding. She did deep cleaning for me and teeth whitening. Thank you Dr. Sarkissian will definitely come back soon for my "Hollywood Smile"!!! read more

Inordinate wait time in the office for a cleaning and consultation. Cleaning was not thorough and did not remove plaque, dentist had to be reminded to give a fluoride treatment which was part of the routine cleaning. Dr. Sarkissian herself was pleasant and I cannot comment on quality of her other work. Office does not do digital X-rays so you must wait 1/2 hour for them to develop. Office manager had a gruff attitude and was not patient friendly. read more

Very professional and great dentist! Kind, calming, knowledgable really one of the best most honest dentist I found that will work with Medi-Cal. I almost didn't go once I saw some of these reviews but after taliking with the receptionist for 10 mins I felt comfortable to at least try them out and am really happy I did!!! The other dentist I tried six months ago was fraudulent with me so I was frustrated that I didn't pay attention to the actual reviews on their yelp account. However this time after researching the reviews I discovered some of these reviews are actually not true and are just there trying to hurt the businesses for extortion of monies to get rid of them on Yelp. Shame on Yelp for this! Dr Sarkissian is wonderful and I will be going back in 6 months. So happy I found her and her passion to help others is undeniable. At the very least do yourself a favor and give them a try once, you'll be happy you did. Trustworthy, professional, reliable, clean, honest, knowledgable compassionate, dedicated, family of doctors.... This is a true find here!!! read more

I just went in for a cleaning and x-rays and have been going very happy with the chair side manner that I received from Dr. Sarkissian,Carla Viramontes,and the rest of the staff including the office manager.I would have to say there customer,and chair side manner is equal to that of The Balligo Hotel In Las Vegas,Five Star customer excellence. Looking forward to my next appointment soon,but not to soon ;-) wink wink. Signed:Freddy W Smith read more

This place is fantastic. I've been taking my mom here over last year to have work done and Dr. Sarkissian has taken great care of her. My mom is never in pain. After every procedure she says it was surprisingly pain-free. Her favorite thing is that Dr. Sarkissian doesn't lecture her on the condition of things. Some dentists almost try to guilt trip you and my mom really appreciates that they don't do that here. I love dealing with Aza at the front desk. She's so nice and works hard to get procedures approved by the insurance company. She has definitely saved us a lot money and we're grateful for that. Oaks Dental has restored my moms smile and we couldn't be happier with the experience. read more

Went here yesterday for a cleanup, the whole staff was friendly. Went in, the dentist gave me an x ray, everything was painless and easy. Did a great cleanup and pointed out any cavities small cavities I may develop which was really helpful. My teeth feel great right now and I booked an appointment to come back and get the minor cavities taken care of. Overall great place with friendly people :) read more

Run...run very fast to any other dentist in the valley! I should have learned when she could not fit a crown after several tries, or insisted on doing multiple procedures without consulting an endontist. When my old dentist retired I assumed it would be smart to just go to the dentist who took over his practice. I could not have been more wrong. I ignored the fact that that her staff never seemed to stay, or were rude temporary employees who took their frustration on on the patients. I disregarded the annoyance I had when It took her numerous attempts over weeks just to fit a simple crown. Now, after starting with a new dentist I have had horrible problems due to her poor work! I have learned what happens when a dentist doesn't seem to know what she is doing, or is not humble enough to admit it. I found out that she did such a lousy job on two root canals that she didn't even finish one and the other caused an abscess! They were done so poorly that I had to have it completely redone. My new dentist and endostist are shocked by the poor work. Now I have a major infection and need to have both root canals redone and buy two crowns to replace the two she did. It's going to cost me a small fortune plus a lot of pain and time. Had she just done a good job in the first place or refered me to a specialist, I would not be in this position, both physically and financially. This is for real. Ever have two root canals on the same tooth because your dentist didn't finish it the first time? I don't recommend it! Horrible dental pain due to substandard work + excessive $$$$ just to fix what she did wrong = a dental nightmare read more

Always waiting after my scheduled appoint time sometimes a half hour. She may have been in practice awhile but other than a small cavity maybe ok. If you need work done other than that DO NOT USE THIS PERSON!!! read more

I am very happy with Dr.Sarkissian. She examined and explained me my problems in details.I kept asking questions and Dr. Sarkissian was explainig me over again. I did not feel any pain and discomfort. Very happy with the treatment, staff is super nice and inviroment is very relaxing! Very happy with my smile now! read more

I leave in Las Vegas NV I am willing to come to Sherman Oaks Ca to fix my teeth.DR Karen Arakelian is the best dentist many years ago he was my dentist and he did a great job for my partials. Here I've been going to dentist and all of them are horrible. They break your tooth so they can charge you more money. When I was coming to Dr Arakelian every one was very professional and caring. I wish they all move to Las Vegas. I have some problems with my teeth and I am going to make an appointment to see Dr Arakelian. read more

I had to visit Oaks Dental again recently for a toothache and turns out it was a cavity. I really need to stop eating sweets and brush more often. Dr. Sarkissian took a look at it and got some x-rays just to be sure, and fixed my cavity in about half an hour. It was really time efficient and fast considering i had to go pick up my niece from school. I truly enjoy having Dr.Sarkissian as my doctor because of her professionalism and great knowledge in her field. read more

As I am reading the previous review it is sad to say but the Dr Sarkissian always asks me to pay upfront at least a portion, and I don't have problem with it. My previous dentist tried to scammed me for a dental work worth of $5000.00 telling that I have decays and I didn't. Dr. Sarkissian did through check up and turned out I don't have any decays. She is a very legit, very professional and highly skilled dentist. She is very understanding as a person and a doctor. She also works with lots of different insurances including LA Care (MediCAl) not a lot of dentists will accepts it. She also lately accepts a special program called (A Grant) which is supplement through medical insurance to help patients who suffers financial hardship. She goes beyond to help their clients. I highly recommend the Doctor to my friends and family. Big thank you and thank you Aza for wonderful help (the receptionist desk)! read more

In today for root canal. (Not fun). Not much to say about someone who is drilling in your mouth but, all went as well as could be expected. Very nice people will continue to come here. P.S. The receptionist was very pleasant. read more

Dr. Sarkissian is the best in town!!! best deep cleaning ive ever had, very gentle and no need for any anesthetics. Amazing staff and amazing Dr. Very calm and friendly atmosphere!!would recommend Dr. Sarkissian to anyone looking professional and honest dental care!! Thank you Oaks Dental!! See you in 6 months!! read more

Excellent doctor! Painless procedures and carrying atmosphere. I always love to go to this doctor and have my dental work done there. Have no problems waiting! read more