I came to this pharmacy to pick up a prescription for my mom that her doctor had put in at least…read moreone day--possibly two--before my pickup mission. The tech said that she had one of the prescriptions ready and when I asked how long for the second, she said it could be an hour or two. Now, I don't know how a pharmacy works; I don't know how they fill prescriptions. But it seems clear that it's not per patient or in the order received since they had the pills, but just hadn't filled the prescription. A day or two later I went to pick up prescriptions for mom and they had one of the prescription ready but not the second. The pharmacist overheard and said that he was in the process of filling the second so it would be a few more minutes, so I waited, got them both, and left. When I got back home and mom looked at them and that's when we learned the prescription the Rite Aid app said was ready for pickup was not amongst those that they gave me. When she called the next morning to ask if it was ready and why it was not there when I went yesterday, she was told that they have until the end of the day to fill them. But that doesn't make sense--why would you say it's ready when it wasn't just because you have until day's end? It's not actually ready for pickup then, is it? Also ridiculous is that they sometimes just close the drive-up window. I went last night a little more than an hour before closing and there was a hand-written sign saying "drive-thru closed". I went in last night since they'd done that, but this morning when I went to see if that missing prescription was ready the drive thru was still closed, this time 1.5 hours or so after they opened. I couldn't go in this time since I had a sick child with me, so I'm going to have to make a third trip. The service is unbelievably bad; I'm not really sure why it takes them so long to fill a prescription, or why they don't have ready what they say they do, but this isn't the place that I would choose for my prescription needs. Besides the ridiculous pharmacy, I don't understand how they're still in business. There's almost no merchandise in this store. That's not hyperbole--entire aisles are practically bare, so what are they selling? Do they make that much on prescriptions? Avoid at all costs. There are at least a couple independent pharmacies around, such as Hirons and there's also Track Town Pharmacy, so why not support local business instead?

Would give zero stars if I could. I went in an hour and a half after my Rx should have been filled…read moreand it wasn't ready. They wanted me to wait until after their lunch break because it would take them too long to count out the 90 pills apparently. They asked if I wanted to wait for them or come back. Why would either of those options be a good choice? Would I need to wait to let their food settle too? Plus they said my Rx out loud which isn't the first time they have done that. This makes me extremely uncomfortable as it feels like an incredible breach of privacy. I do not feel comfortable having other customers know what I need to pick up. I will be changing pharmacies after this. Edit to add: my husband called in to make sure the Rx were filled so we didn't have to drive across town again and they refused to fill them until they could verify the insurance. They kept asking for a bin number but refused to accept the group and members ID along with insurance name. Not sure what they do when people don't have insurance.. most frustrating experience ever.

Helpful and speedy. I appreciate their hard work with a difficult prescription from out of state.read more

I've used this pharmacy for many years without problems. In the past few months they have become…read moreunreliable as to what their normal hours are and they are often, temporarily closed down completely. No explanation and no length of time given. Something is seriously wrong with this company. I do not recommend them for your pharmacy needs. I worry about the internal problems they are having compromising the safety of my prescriptions. I will be changing my pharmacy.

such poor service. they never have your prescription. and have to wait at least a week from the…read moretime you fill it. happened multiple times. will no longer be using them

Again, poor service from Sutherlin Drug. Called in a refill earlier in the week; called today to…read moresee if it was ready and was told they will order it today and it will be in on Monday. Why wasn't it ordered when I called it in? Now my dad has to go without important medication because it didn't get ordered earlier in the week.

Horrible pharmacy. They have lost my prescription two separate times as well as "filled" my…read moremedication for me but when I show up they say they do not have my medication and the medication I'm looking for is out. Did you give my medication that showed it's ready for pickup to someone else? If you try to reach them on the phone it's an absolute joke. Waiting on hold for 17 minutes as the next one in line only for it to be picked up then immediately hung up. After my next pickup for my medication (whenever they decide to get their shipment) I will be switching to a different pharmacy.

I called looking for hand warmers for my kiddo, who was playing in a tournament nearby in cold…read moreweather. The cashier Jade tracked some down for me that had not been put out on the floor yet. Super friendly and very helpful! Grateful.

Ineptitude at its finest. My doctor sent two prescriptions first thing this morning (around 9:30…read moream). It's 3:06 pm and they STILL don't have one of them ready. They claim they never received it from the doctor. I drove back to the doctor's office and got a hard copy only to have the doctor show me the confirmation that BOTH were sent this morning. I came back to Sisters Drug and handed the copy directly to them. After waiting in line yet again, the lady behind the counter tells me "they still haven't sent it in." Ummm...I handed it directly to you a few minutes ago!! For the love of Pete?! I know they're busy with a lot going on but how inept are they? You don't remember me handing up a piece of paper literally moments ago?! I asked if they could please rush it as I was supposed to start taking them this morning. I was told it would be at least 30+ minutes. I asked to speak with the pharmacist, a manager, someone who could actually assist me. The pharmacist comes to the counter and says he can put it to the front of the line & the receptionist says it already is. I ask, "the front of the line is still going to be 30+ minutes?" What a joke of an organization. If I had any other choice I'd run there now. Unfortunately, I don't have the means to drive to Redmond or Bend. SISTERS DRUG IS SUBPAR AT BEST. I'd give ZERO stars if I could.

This Yelp listing makes me so sad. The photos are from pre-lockdown times when Sisters Drug was a…read morelovely gift shop as well as a pharmacy. Clearly they don't have the resources nowadays to comment on mean reviews or to modernize their computer system. I am so grateful that they are still in business if only a shadow of what they once were. They are the only pharmacy left in town and they TRY. I have driven the 20 miles to the next closest pharmacy and had the same experience there that Andie C had in Sisters, except that I was left with the choice of driving 40 miles home and back or hanging out in another town with nothing to do but wait for the pharmacists to catch up.

As the only Drug store for Perscriptions in LaPine as Walgreens is a disaster. They feel that can…read moresave they have a drive through which is a Lie . Signs all over . They can not handle more then two cars where are the waiting cars suppose to wait . WELL According to Community Health Center they dont friggin care. They are so ignorant they cant figure out a path for the drive up window for more then two cars . They know they are the only Pharmacy but Just give a friggin care about their customers . Drug Pharmacy and the LaPine Community Center should not get any state or federal funds as They provide less then adequate health care and Pharmacy availability. Shame on all of you . Who have no care for the large community of seniors and people from areas out of LaPine that rely on you. Shame on your careless ignorant people running this show .

Every time we've gone to Drug Mart for our proscriptions, they're available for pick up. Sometimes…read moreissues happen that are out of their control and we don't blame them for it. The staff at the drive up window are courteous and professional. We've had no issues with this pharmacy and they do a great job. Some of their customers have a problem with following the rules. Theirs a sign posted that says "two cars at the drive up". Some seem to have issues with the sign and block the pedestrian walkway and cars blocking the pathway into the property.

Quick, friendly service. We drove up, went in, got the prescriptions, and left in about two minutes.read more

These wonderful people will ALWAYS get a 5 rating from our family! They are so warm and welcoming…read morewhen we show up, and can make a smile come to our face, even on a not so great day. They are all knowledgeable and always willing to help in any way they can. They are kind to our dogs as well, even though they are generally not so kind in return. We are blessed to have a pharmacy with people so fantabulous! Thanx, Harrisburg Pharmacy Team ... YOU GUYS ALL ROCK!!! Scott & Wendy Wray & family {Sry Tony, I don't have a Beaver emoticon, so I'm leaving you something better........cuter critters!}

This store is the worst Bimart anywhere. You seldom have anyone ask if you need help…read more andthe man in sporting goods is helpless. He never even acknowlrdges your presence. go to Bend where they know what theyre doing

Great Store! We got everything we needed for camping food, the selection was a little slim but it…read moregot the job done. We had the lovely Marian(might have her name wrong) who made us feel very welcome at Bi-Mart. Perfect stop for a cross country trip!

My husband and I went into bi mart at 5pm on a sunday 10-19-2025. We seen someone right away to…read morehelp us open the display case so we could get our cards...Birthday gift for grandson.. the guy said yes he could help as he opened the case he scolded my husband and myself..quote " do you know what my biggest pet peve is ? It's people who ask me to instead of asking people who work in that department for assistance. There people who get payed to help you " I was really surprised by his attitude caught me off guard. I ask him if he got payed...he said "yes to be a manager " Must have caught this manager on a bad day. Geez !!

The associates will go out of their way to help you figure out what you need to do as far as…read moregetting hunting or fishing licenses or fishing tags hunting. They are knowledgeable and friendly.

Walgreens is the pharmacy supported by my health insurance so I use it. Luckily, I like Walgreens…read morebetter than other drug stores so it works out well. I've gone here to pick up a prescription and for a Covid booster shot. The prescription was quick and easy. The booster shot took a bit more time than I expected. I called to get an appointment time but when we got to the store-20 minutes early-there were a number of other people waiting. The gentleman giving the booster shots was called to the drive-thru window so he was running here and there. It took an hour past my appointment time to get in and out. It would have been good to have him only working the appointments. But all places seem to be short staffed these days. This Walgreens is clean, well stocked and service is good. I will definitely be back!

Abigail and Sean are so kind and helped me get into my car when I locked my keys in. They were so…read morekind and did so much for me. Very friendly people there.