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Oakmont Eye Care

4.0 (4 reviews)
Closed • 9:00 am - 7:00 pm

Services - Oakmont Eye Care

Eye exams

Eye testing and diagnosis

Laser vision correction

1 More Service

Retinal imaging

Oakmont Eye Care Photos

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Alle-Kiski Eye Care

Alle-Kiski Eye Care

1.5(2 reviews)
2.6 mi
•$$$

I asked for a copy of my prescription and he refused. I had a stroke and am in Georgia in a…read morenursing home, confined to a bed. My glasses have lost an earpiece and I would like new ones. There's an online place I can order from, but, of course, they need the prescription. He won't send it to me. So I am stuck with broken glasses and no way to get them replaced or repaired.

So much wrong here, I don't know where to start. I left the office wearing contacts that were not…read moreworking for me, I was encouraged to try them from the very beginning for some reason, even though I explained that I had been wearing a very distinct lens design for years and they had been working very well for me. I now have a brand new Rx for contacts that I will never be able to wear. After my contacts fitting, I asked for a simple, inexpensive pair of glasses, as I do wear the contacts 99% of the time. They ended up costing me $410.00. My fault to a certain extent for not being exactly sure of how much was being billed to my insurance, and well, all of the in-office "explaining" was written in a tiny notebook and did I mention the contacts I was wearing at the time were pretty much useless to read it? Last but certainly not least, at the start of my first visit I stood at their front desk and BEGGED for them to give me an e-mail address and to please contact me via e-mail at all times, explaining to them that a few things in my life made it very difficult to communicate by phone. Nope. Couldn't do that, they use phone and mail. I should have ran right there. Very next day they called and left a voicemail which I had explained wasn't practical. My insurance people pay by electronic means, and I literally had to dig up an e-mail address for the doctor and send them a request that they process my payments. There isn't much positive to say here. I have a contacts RX that is useless and a $410 pair of glasses that will gather dust. This practice needs to seriously consider stepping into the "20th" century, communication-wise. A little dose of "the customer is always right" wouldn't hurt either.

Oakmont Eye Care - optometrists - Updated May 2026

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