I have been renting through Texas Elation for approximately 3 years. We have decided to stay in…read morethe Dallas area and have now asked Texas Elation to help find us a home to purchase. I am so happy with this realtor I would recommend them to anyone coming to this area.

Update as of 07/25/2025: Thank you for your follow up on…read moreYelp, however, they are filled with untruths and attached you can view all correspondence I have had with agents at your company. These screenshots demonstrate lack of response after the original inquiry as well as a concluded response to your second agent's inquiry. This includes the original conversation with Kelsie that shows I specified ESA pets, plural. We discussed the issue with insurance which is clearly covered under US Code: 42 U.S.C. 3604 (f) (3) (B) and elaborated on in US Department of Housing and Urban Development's FHEO-2020-01 Guidance, both of which would supersede any homeowner's policy and require the homeowner to make reasonable accommodations or show that there is no equivalent policy that would cover the breed in question. It should also be noted that the business owner's response to my update on Yelp still has untruth and still tries to portray us as an unresponsive and uncooperative party. Rebecca and her associates made no attempts at trying to contact us over phone call or over phone in general besides Kelsie's original text messages and that documentation can be provided as well. While it is completely our fault that we initially misspoke when trying to convey the proper code which was provided above in our response to Kelsie, this still does not justify the lack of communication and blatant disregard for the information provided upfront that both of our pets were mentioned as ESAs. Furthermore, after seeing the business owner's response and essentially trying to portray us as an unfaithful party, I can not in good faith genuinely say I would recommend this company as they do not seem to have the best interest ethically and the owner's response does not rectify the situation. Should you have any further questions, comments, or concerns, please feel free to reach out to me personally and I will be happy to discuss any further clarifications needed. However, my original review still stands: I attempted to gather more information about a property listing in Lavon due to conflicting information across multiple platforms regarding whether pets were allowed at the property or not. Kelsie made contact with me asking if we were still interested in the property. I advised that we were in fact still interested but would like more clarification when it came to the pet policy as we were unsure if pets would be allowed due to conflicting information. I provided the information that both of our pets were ESAs immediately before going any further and did not receive a response for two days until I reach out again. When following up, Kelsie advised to me that "owner's insurance does not allow aggressive breeds." When I educated Kelsie that ESAs were exempt from breed restrictions, information that I would already expect a licensed realty professional to know, she further decided that apparently, we would not be doing business together as she ceased all communications again. I am not interested in doing business with a company, more so, someone who claims they are a professional, that lacks communication and knowledge of their own profession. I wish I could comment further about the business as a whole, but unfortunately, Kelsie made sure that we would no longer be interested in dealing with the company in general after one simple inquiry into a property. I have also attached your response to my original review for reference to the update.

I have been a tenant with Epps Realty for 6 years. Nothing but POSITIVE EXPERIENCE thus far. Repair…read morerequests handled promptly & staff is always friendly.

the worst place to rent your home from, they send out maintenance people that don't know what…read morethey're doing, Melinda Epps also will never take the blame and always blame it on the owner when she is the property manager she is the worst property manager I've ever had the misfortune of knowing. They have little to no integrity and will not help you whenever needed, when I first moved into the house it had mice they chewed through the ventilation system but I was told that I didn't know what I was talking about and they proceeded to add Freon into my AC system which then broke it then they began to blame it on me. Again if you're looking for realty company to help you with a Home I highly suggest looking elsewhere

BOB Smith of Smith and Assoxiates assisted me with purchasing my first home. He is extremely…read moreknowledgeable, patient , and efficient in providing the homebuyer with all the relevant information and education to make the best decisions in completing this milestone transaction and negotiating the best deal.

Tammy has been very helpful with finding the perfect home for us! If anyone is trying to purchase a…read moreproperty in the DFW area, I highly recommend using her services, you won't be disappointed!

My experience with Regal realtors has been so shocking. I caution anyone working with Ellie (agent)…read moreand Melanie Loar (manager to Ellie). I was the buyer in a recent transaction where Ellie was the seller's agent. After closing & funds were released, the seller entered the home and removed appliances causing damages. I have been trying to get in contact Ellie for a month to work this out but she has not responded to any emails, messages or phone calls after the sale was completed. This left me no choice but to reach out to her boss, Melanie. I did this because I did not want the seller to be "left in the dark" and sued due to Ellie's lack of responsiveness. After speaking with Melanie's manager, the situation was even worse. She was dismissive, rude, and defensive. She tried to claim that we should have all "communicated" about removing appliances which is completely ABSURD. The contract is clear: once funds are released and closing occurs, the seller has no right to enter the home or remove anything. This is not a matter of "he said, she said." This was a breech of contract. As buyers & sellers, we rely on professionals to guide us through this process. Ellie simply closed this deal and ghosted everyone. Melanie L. Lacks professionalism, knowledge, and accountability.

If I could give them 0 stars I would Raj, one of there realtors told us he wasn't interested in…read moreshowing us 3 properties because he didn't think we were ready to buy yet .What a fool this guy is. Already have another company showing us the properties tomorrow. But if you want a condescending realtor to show or decide you are not ready for him to waste his precious time this is the company for you

Crystal is hands-down an exceptional realtor. From start to finish, she made the entire home-buying…read moreprocess smooth, stress-free, and actually enjoyable. She was incredibly knowledgeable, always responsive, and genuinely had my best interests in mind at every step. Crystal took the time to explain everything clearly, answered all my questions (no matter how small), and guided me through the process with confidence and honesty. Her attention to detail, negotiation skills, and dedication truly made a difference in getting my home closed successfully. If you're looking for a realtor who is professional, reliable, and goes above and beyond to get results, Crystal is the one. I couldn't be happier with my experience and would recommend her to anyone looking to buy or sell a home.

Crystal is absolutely wonderful! She will go above and beyond to make sure all your needs and…read morewants are taken care of! She is very responsive and knowledgeable. She will be very honest with so you so that all decisions made are the best! If you want a realtor that will work hard for you, Crystal is the one! We could not have asked for a better Realtor!

I would highly recommend the Matteson Group if you're looking to buy or sell your property. They…read morelisted and sold my house a few years ago and I was highly impressed with their professionalism, honesty and integrity. They went above and beyond to help market and show my home and in the process became more like "family" than just my realtor. I like the fact that they utilize the internet to the fullest extent and are willing to go the extra mile to help clients.

I honestly cannot say enough nice things about the Matteson Group! As a first time home buyer, I…read morewasn't sure what to expect. But our realtor made this super easy. I lived 1,500 miles away and only had to come to town twice before we found the perfect house! They really listen to everything you want and work really hard to find it for you, in your price range. That said, they also let you know if what you want is a little outside your price range. Our Realtor kept us grounded, and focused and it was a great experience!

We just completed a closing with Coby Bullock on a duplex that was sold in Oak Cliff. Coby and the…read moreteam were absolutely amazing to work with. Communications were superb, all documents delivered in a timely manner and they even drove out to meet the seller in Fort Worth for closing signatures! They went above and beyond to ensure that all parties were extremely satisfied.

This title company is extremely unprofessional with very poor communication skills. If you want…read morethe job done you need to do it yourself. I would not recommend for any of your real estate needs.