Excellent service, definitely a step above what you get at other places. Really nice quality…read morefootwear and selection was great. Don't be afraid of the prices as better than many other stores whom in my opinion may not be the same quality.

I realized that I forgot a belt two hours before we were set to perform at the Calgary Folk Music…read moreFestival. I recalled hearing Tanyia Tucker rave about this place as she was playing on the main stage, the night before. I decided to call the phone number as the website. I'm so happy that I called. The most kind and welcoming voice answered the phone and said "Yes, we can fit the belt to your 32" waist, please come on over and we'll let you in." I was fitted up with a belt in no time and also had a most wonderful conversation about life. It was truly a Supreme experience! I would totally recommend this place to anybody. I mean everybody. To any person looking for trousers, dress shirts, ties, belts or socks either for themselves or as a gift. The belt I purchased was a gift to myself. The conversation and connection inside was a gift from something bigger than us. When I read the messages displayed on the outside digital message board..I feel, the world needs more of this kind of energy! Hope you check it out. With gratitude..

Rude, classist, and highly disrespectful. Clearly, service is only pleasant if you are an old white…read moreman, anyone else gets the ire of the employees, especially that horrid Oran man. We walked in with the intention to shop, but clearly since we did not fit the image of his preferred demographic, we were ignored, dismissed, and stared at excessively. We left without much further ado, went to go get coffee across the street, and when we returned, he was standing outside, taking pictures of our license plates and shouting at us from across the lot. We were quite literally leaving, and yet he was practically chasing our car with his phone. Overall a terrible experience, from start all the way to finish.

I recently needed to update my wardrobe for a series of business trips where I need to make a good…read moreimpression. I don't particularly enjoy buying clothes. I have no real interest in style or fashion so I tend to feel uninformed and at a disadvantage. However, this was a great experience. Seth Chartier was immediately fully engaged in the project. There was no up-sell and no sales pressure, just a genuine and knowledgeable effort to convert my requirements and preferences into exactly what I needed. It was a perfect mix of system, judgement, and tact. I really appreciated the way he coordinated the entire process from selection, alterations, pick-up, and the interface with shoes and belts which is a different department. A special mention to Thelis who helped me select the best-looking leather shoes I've ever owned. Near the end, the owner came out just to introduce himself. O'Connors is a case-study in how a business can successfully use superior service and quality to build loyalty. It doesn't always have to be about price. You just won't find what I received on Amazon.

zero help!!!! walked into the store too get a suit there were no other customers in there and they…read morecouldn't be bothered.

Hilary at the Calgary location was amazing. She went above and beyond to ensure my Indochino needs…read morewe're met. 5 Stars! Go buy a suit from Hilary and experience true white glove service.

I have to admit: I had this store all wrong. For all these years, I've avoided setting foot in it…read morebecause I always assumed that they carried clothes that cater more towards the conservative/mature side. I didn't think it was a store for a young lady, I thought it was a store that sold mostly black pants and turtlenecks. As I followed my sister into the store, I realized I had been wrong all these years. I was pleasantly surprised at the wide selection of clothing hanging from the racks. Yes, RW & Co. does sell black pants and turtlenecks, but they also sell much, MUCH more. And it's not crazy expensive like I thought either! They've got everything from jeans to hats, dresses to jewellery, and their prices are comparable to Banana Republic and Club Monaco. Plus they use recyclable bags, which is a nice touch, unlike their competitors who continue to use plastic. I ended up leaving the store with a super cute pair of jeans in hand, along with the environmentally friendly bag, of course! Like I said, I was pleasantly surprised with my most recent experience at RW & Co. and I no longer plan to be a stranger.

Can you believe I forgot an LV hat in the store, and the staff or the owner stole my hat when I…read morereturned the next day? I see why the Vancouver store broke the afiliatión with the Owner. Corrupt...the Vancouver store is 150% better, so make the trip or order online from the manufacturer. I am shocked by the lack of integrity and dishonesty. Karma.

All the amazing brands in the world can't make up for the complete lack of customer service…read moreprovided by the guy who is there day to day in the mornings. The younger guys who are in the shop from time to time know how to treat people but the other guy just can't be bothered to be friendly or accommodating. I won't be returning and I'll make sure to tell others to steer clear.

I'm in town from Chicago and stopped by to look for a sweater. What a great store and incredible…read moreservice. They have a fantastic selection from business to casual. All great quality. A young woman working in the store was so helpful. Not pushy at all. We had a few laughs walking around the store. Forman's has high end apparel and great inventory. I found two sweaters that fit perfectly. I will definitely be back next time I'm in town. Highly recommend this store

After my first experience walking into this store, I vowed I would review Formans in the future…read more However, I just didn't want to wait anymore. Are you ready for a long read? My fiance and I are getting married in Toronto in September of this year. His groomsmen and our fathers live in the Calgary, the Caymans, Ottawa, and Toronto. Suiting all these men proved to be a very difficult task. Enter Formans. The staff at Formans are unlike any staff I have EVER met. It is a family run business, and it is clear that they are passionate and proud of what they do. Their store is absolutely gorgeous, with beautiful clothing. Their knowledge is exceptional. Their friendliness is out of this world. And *genuine*. I left their store wide-eyed and speechless. Being self-employed myself, I am often frustrated at the poor customer care received these days. The staff at Formans blew my mind. My fiance and his men look stunning. They have all said nothing but amazing things about Formans. They truly treat you like family. Unfortunately I had an accident a few weeks ago that leave me with a injuries and deformities that will still be evident on my wedding day. At hearing this from my fiance, Simone at Formans surprised me and sent me this absolutely beautiful, large floral arrangement. I called and expressed my appreciation. Actually brought tears to my eyes. This woman owes me nothing and barely knows me. What a kind soul! Men: Go to Formans. Their quality of goods, sales team, knowledge, and hearts are just plain exceptional. I will be boasting about them and sending them as much business as possible because it is 100% deserved. They never asked me to review them but I'm doing this to show them my gratitude and support. Thank you for everything, Formans!!!

I basically only shop here for casual clothing now. The owner, Kyle, does customer service right,…read moreand he's always bringing in new styles, updating classics, and experimenting with his own line for the store. I moved to Vancouver in 2016, but still regularly order new things. Kyle knows my size, and my tastes, so he occasionally drops me a line with recommendations. Never pushy, this guy, but just a man who loves what he does and wants to share that with others. Styles and brands probably run more on the cool dad side of things, which is great as this aligns with one of my dearest aspirations.

True to its name, NAQP features quality American and Canadian clothes for men. It is located in a…read moresmall house/boutique on 10th ave, one ave south of the main drag in Inglewood. They have a selection of high quality men's clothes. If I was forced to categorize them, I'd go with upscale-casual lumberjack chic. Is there any guy who doesn't need a really good flannel shirt in Calgary? No, of course not. NAQP is totally unique within Calgary and a really great new addition to Inglewood. Go check them out.

Per another reviewer's comment, also canceled my order abruptly. Not even a courtesy email. I…read morereached out myself and it was an internal error on available stock. That does happen sometimes when you online shop, but like maybe reach out to your customer and let them know that? This has happened to me using SSENSE occasionally and they always let you know directly what happened, and often times even a small discount for the error. I was a first time buyer and treated myself to a birthday gift after staring at an item I wanted for weeks, so I was pretty disappointed. Even the response to my email was cut and dry. Won't be shopping here in the future.

They Cancelled my order for no reason. They claimed it showed as fraud which is impossible. Found…read morethe sneakers I was looking for at another store and my payment was accepted, No problems at all. Would not recommend

Came into this store with the hubs who can never resist stopping at any Hugo Boss whenever we pass…read moreby one. Being on a mini vacation, we came to this one in Chinook Center as they were advertising a sale. The female sale lady who was working the front half of the store was there to greet us but wasn't overly friendly. My husband asked about the sale and she pointed out what was on sale. We perused the store and ended up at the back of the store where their dress shirt wall is located. One of their employees at the back ended up helping us out - Jordan - who was knowledgeable and helpful in finding the appropriate shirt for my guy. My husband wanted the sleeves of his short shortened and they have an in house tailor so Jordan measured up my husband and informed us the tailoring should be done the next day. When we returned the next afternoon unfortunately it still wasn't ready (we had driven back into Calgary from Banff just to pick it up) but they would mail it out to him. I'm happy to report it came the very next day!

Hugo Boss stores are like catnip for dudes who dress well. Not every piece is for me... but when…read moreI find that one suit, shirt or pair of pants that's JUST for me ... it's great! This is a good store... helpful staff... not pushy. Okay turnaround on tailoring, but I go in knowing it'll be a day or three (or a week) before I get my purchase. Oh well... the price of perfection ...

Anastasia at Chinook is very pleasant and professional and has an extremely good eye for what works…read morefor me. She pulls out items I'd normally wouldn't take a second look at until I try it on. Very professional with a great eye for classics or trends.

One star because I can't go lower. Don't bother going inside if you expect any sort of assistance…read more If you like being judged upon entry, this store is for you. Let me tell you a story. We (my SO and I) went to Harry Rosen in Chinook mall on January 21, 2023 expecting a level of customer service reflective of the Harry Rosen reputation. My expectations have not been met... First impressions upon entering, immediately stared down by the associate at the counter but not greeted or otherwise acknowledged. We walked directly towards the suits and started looking at different options, colours, etc but still no assistance from anyone even though multiple HR staff were standing around with nothing to do except show each other their phones. After finding some styles I liked, we looked for assistance (again) but were still met with disdainful looks or completely ignored. I guess maybe instead of dressing comfortably for the weekend (also my SO has bright purple hair), we should have arrived like we were ready for some black tie affair. Understand I was ready to book a fitting and buy on the spot. It's all good Harry Rosen, my money is clearly not welcome in your store. I'll shop elsewhere.