Love Ace Hardware of Brentwood! Everyone Is always willing to help when I ask a question about a…read moreproject I'm working on. Customer I have received has always been top notch, A+ and unlike HD I can find people on Ace that can actually answer project questions. Their selection is always really good, everything from plumbing, hardware to even Yeti coolers. Oh and I can't forget about their amazing pies they sell. Lastly, anytime I don't have to buy hardware from Amazon it's a good day. I truly understand the need for Amazon but I don't want to see Brick & Mortar establishments like Ace and other places like it disappear. As for value their prices are in line with Home Depot, Lowe's, etc.

Great service. Great family ran business…read more Employees very helpful to senior citizens Renting dept is very good. Ace handyman excellent .

I love coming here. It's nice to have a Neighborhood hardware store and they're always very helpfulread more

Located in my new neighborhood. I was looking for plants that attract butterflies. They had a huge…read moreselection but I wasn't feeling them. Nonetheless I will return when I need more things. Staff was ready to assist and very friendly.

I was told they had the best lumber in this area especially compared to the big box stores. I don't…read moreknow if this is true or not as the pieces of wood seemed the same to me honestly. But I am definitely not an expert on wood pieces lol! However, the staff was wonderful and really helpful! It is good they know what they are doing when it comes to measurements and advice what to do with any problems. Victor was friendly and wonderful in our initial asking to pre-order. Then John was absolutely a mathematical genius ( since it was obvious that this wasn't my best subject lol!) as he helped us figure out what we needed to order based on our measurements and checking that we had everything down. He was great and friendly and the BEST! He must have worked in the industry as a builder or contractor bc he knows what is needed in a project, answered my multitude of questions! Big B really has an asset in him working there. Unlike the big box stores, often you have to try to locate someone to help you and often you get that is not my department! So you are in good hands at Big B. And I notice many well known contractors and fencing companies buying from here. This is an ACE store and also makes keys. The only con in this store is it feels dusty and dirty. My skin just breaks into a rash bc I feel the dust and the shopping carts are filthy with layers of dust. Maybe bc they are a lumber yard and cut the wood there so it goes everywhere. They could wash the cart more often. Most people there are construction type of guys, and I didn't see any female customers come to think of it?! So men probably don't care bc they work with this on a daily basis. So the staff and lumber get 5 stars. Tip #1 you can get some cut pieces of leftover wood for free in the back. Tip #2- you bring your measurements and pictures of what you want or your project and they figure out how many you need. If I relied on my own math, we would have been in trouble! So John will help you figure out how much you need as I am sure the others working the desk can do the same thing so rely on them. Tip #3 - they are good about returns. And delivery was free for me which made it so much easier. Thank you, Big B! So 5 stars for service and lumber. One star deducted for dusty/dirty feeling of floor, shopping carts and merchandise.

Good selection Expensive prices…read moreOpen Sundays while most lumber places are not You get to earn ACE rewards

this homeowner needed some tools, a rug and lots of paint. the staff member who helped me was…read moreawesome: he guided me to the proper aisles, and answered all my questions this location is large, it has all home needs and a beautiful garden w flowers. the value is also there

My family and I had a very good experience here at the Home Depot on the Antioch/ Brentwood border…read moretoday. The Customer Service was stellar! Ruby, Eric and Ali were rock stars. They were attentive, present asked if we needed help, walked us to the aisle of the item we were searching for, and knew exactly where everything was. At the checkout Ali noticed that the wooden beams we had chosen were extremely expensive. He checked in with us to make sure they were the ones we wanted. In doing so, we had discovered we chose the wrong beams and had no idea we would've paid so much money! We probably would've figured it out eventually but Ali saved us so much time and money! He actually cared and provided that human touch. He didn't have to do that. Also, when we were walking in, my mom uses the motorized scooter and there was a man coming out that greeted her so cheerfully and made her laugh. There was also another gentleman inside the store that when my mom's motorized scooter got caught on one of the corners when she was making a turn, he stopped to assess the situation and helped us get her scooter free. Again he didn't have to do that. It's nice to know that people still look out for you and smile in your community. Don't count this Home Depot out -- the current staff and clientele still have some good apples! Thanks Home Depot!

I have been a customer of Tractor Supply for over 8 years when I got my dog Willie. The service has…read morealways been awesome when it comes to his supplies. I do give them a top rating. Sadly I recently stopped ordering his dog food and switched to another retailer. After several not so good delivery issues with a contractor I could not take any more chances of running out of food. Orders sat in "Ready for Delivery" mode and when they did get picked up went missing requiring I ask for a refund or I had to be home to walk the person into building. Perhaps I will come back when these issues are resolved. I started using Tractor Supply in 2017 and was very happy until recently. I do recommend them especially if one of the major carriers delivers.

Great experience every time I visit this location! I stopped…read moreby to pick up some chicken feed and Halloween decorations, and as always, everything was well-organized and easy to find. They have a great selection at excellent prices. I always appreciate the friendly service and consistent quality here. Highly recommend this location for both everyday needs and seasonal items!

Very happy to have such a useful store open on the Island. The inventory was a surprise, with such…read morea large variety of options. From pet toys to boat parts to car cleaning supplies, and home repair items of all sorts. If they don't have what you need the helpful staff will spl order for you. Very good customer service helped make me feel welcome and comfortable. Much better than those large warehouse corp. stores. Always feels like I'm keeping them from doing their more important duties. I have been back 3x already and each time a larger inventory. Good luck and thanks to your staff, good choice.

This little hardware store seems to have one or two of everything, large selection of fasteners and…read morea friendly lady behind the counter. They sell bait but it's not a fishing store specifically. Recommend

Well organized, wide aisles, and okay customer service, I'm glad we have a Harbor Freight in our…read moreneighborhood. Harbor Freight has helped poor gearheads get the job done with their inexpensive tools. And I'm happy to say that their quality has gone up these years. ICON and to some lesser extent Pittsburgh Pro have some quality in them. Sucks though they dropped Earthquake series of tools in favor of Bauer. Thinking Earthquake is their top-tier, I bought their 3/8 impact only to find out a few years their dropping and introduced Bauer.

Well, I guess I'd start by saying I used to always give Harbor freight lots of crap for cheap and…read morecrappy tools that were really designed for di wire to use once and for it to sit in there plastic tool should set their side yard until it fell apart. But over the last decade or two it's amazing the progress they've made with their power equipment. Their Hercules stuff is basically Bosch. Their prices are amazing. I had about 80 grand worth a healthy Demo hammers and jackhammer stolen between 4000 and $6000 apiece. I was able to replace them all with the Hercules series of Demo hammers and jackhammers for about 1/8 the price. But that's not why I'm leaving this review. The review is for the fact, I just watched a customer that was by anyone standards " a complete piece of crap of a human human being". He treated the harbor freight employee. I wish I knew his name or remembered it but very tall guy. I believe he was the manager. He maintained his composure and even tried to kill him with kindness outcome across condescending, but truly trying to calm the guy down and apologize. The customer should be ashamed of himself in the employee Harbor freight should be rewarded. Most harbor freight employees have always been very nice, helpful, and patient, even when people are not deserving of it. Today that employee that was in the store should be in the same conversation as Mother Teresa.

Shout out to Pete and shout out to Robert and half the store that helped me look for something that…read moreI needed and we were able to find it 10 out of 10 customer service hospitality is amazing!!

I had a very disappointing experience at the Home Depot in Pittsburg, CA. I needed help finding the…read moreright blade for a project, and despite waiting and clearly looking for assistance, no one came to help. Several employees saw me standing there but walked right past without offering any assistance. I may not look like someone who does DIY projects every day, but that shouldn't determine whether I receive customer service. Every customer deserves to be acknowledged and helped when they ask for it. I wasn't expecting anything extraordinary--just a few minutes of someone's time to answer a simple question. Instead, I left feeling ignored and unwelcome. I hope management takes customer service more seriously so future customers don't have the same experience.

Always a friendly Staff. They will point you to the right isle or take you there. Lil pricier and…read morehas a limited selection then Home D or Lowe's but at least you can find someone to help you. This is Alway my Go to Store when I need something Fast... Highly Recommend!!!!

Horrible service! First of all, the guy at the key counter said he couldn't make a key on a pre…read morebought key. Then, he decided to do it but charged more $ than normal. Then, he cut it completely incorrectly - it does not fit my door at all! This is the WORST Ace ever: horrible customer service. I will be asking for a refund on this cut. I paid good $ for that key from an artist and now it's useless.