Terrible place. Do not take your children here. Very arrogant Dr's that try to force treatments on…read moreyour kids without informed consent.

Very poor COVID-19 response. I called early in the morning to schedule my sick kids for testing…read moreand was told I needed to fill out an online form in order to request testing. I did so and received a confirmation. Hours later, nobody reached out so I gave the office another call. I was told to rest assured that they would be scheduled for testing via text message. Several hours went by again and I called back and was told that because both kids are under the age of 5, the online system wouldn't schedule them and I should have received an error message. The woman I spoke with didn't believe that I got a confirmation, so I'm posting it here because I took screenshots. By the time the issue was figured out, no appointments were available. Very disappointing, PediWest. We are over 2 years into the pandemic and still your system is failing sick children.

Chelmsford Pedi is not same practice as years ago. Dr. Jacques in particular has zero tact in…read morecommunicating with patients. We moved away from this practice specifically because of him. Doesn't have a single empathetic bone is his body.

Parents beware!!!! I…read moream disgusted with this office. I changed MD 2x w/in practice. Dr. Sheila L. Morehouse, poor bed side manners and judgmental. Then Dr. Jaymi K. Formaggio who was nice but slow in action as my final result in leaving the practice. My daughter is an infant with bad spit problems and not gaining weight. They didn't seem to think this was much of an issue. It wasn't until I blew up they said maybe a consult with GI would be a good idea. I changed formula about 5 times and she is only 11 weeks old. Some of the RN staff need a refresher course on being a gentle and caring nurse. Mary is very rough on the edges and not sure if she likes her job. Working with children is not her specialty. On another occasion my baby had a black tongue and we saw Dr. Jacques Sulahiah. Who simple said he doesn't know what it is. Sent me home with more different formula and dismissed my concern! My friend who is a GI pedi RN said it was thresh. REALLY! He didn't even bother to pretend to discuss this with other co-worker. He may be very nice to children but question his ability as a good Pediatrician. My daughter was finally seen by a new Pedi and he was very surprised at the lack of action Chelmsford pediatrics took with my daughter. In his view my daughter is not gaining enough weight as she should and a GI appointment should have been done so long ago. His concern was so big his office called MGH and got us an urgent appointment tomorrow. I am totally disgusted and very upset that it has taken me this long to be taken serious as well as my daughter being sent to a GI specialist. PARENT DON'T GO HERE. you want more than good hours and flexible appointment. your children need Pediatricians willing to go beyond the norm for their healthcare. That you will not find it here.

My son has been a patient of Dr. Ashenberg for nearly 12 years. She has always been very helpful…read moreto us and my son. She is very intelligent and knowledgeable on her patients and pediatric development and care. Her affiliation with Boston Children's Hospital has provided us with top notch care and resources. With her gentle manner, sense of humor and ability to communicate well with parents and her patients, she is in our opinion the best pediatrician in the Merrimack Valley area.

She's the best ! The doc will get answers ,return phone…read morecalls , help u through tough times with the kids .

We cannot speak highly enough about the incredible care and compassion we've consistently received…read morefrom the pediatric team at Acton Medical Associates, both at the Acton and Littleton locations. As parents--especially new parents--it's hard to put into words how much it means to have a medical team that not only delivers excellent care but does so with genuine kindness, patience, and professionalism every single time. From the countless phone calls and visits--whether for routine care or last-minute sick appointments--the doctors, nurses, medical assistants, and front desk staff have all gone above and beyond. They are warm, attentive, and always willing to accommodate us, even on short notice. What has truly stood out is how everyone--from the clinical team to the administrative staff--takes the time to listen, reassure, and truly partner with us in our son's care. A special thank you to some of the amazing providers we've had the pleasure of seeing: Dr. Travassos, Dr. Darling, Dr. Chamberlain, and Dr. Harder--each one exemplifies the very best of what pediatric care should be. They treat not just the child but the entire family with empathy and respect, taking the time to answer every question, no matter how small. As a new mom, I've especially appreciated the extra care and thoughtful guidance that has eased my anxieties and helped us feel supported every step of the way. No practice is perfect, and every patient experience is unique--but this team continually goes the extra mile. They take tremendous pride in the quality of care they provide, and it truly shows. We recommend Acton Medical Associates without hesitation to all our friends and family. They are a team above the rest, and we are endlessly grateful for the care they've given our little one and our family. Thank you to each and every one of you for doing what you do--your dedication means the world to us.

I have had both good and bad experiences here. If it was easy to change doctors and My kids and I…read moredid not like Dr. Iannini so much, I would. The receptionist, Lauren and all the nurses are great! Note - there is a p/time receptionist that dresses a bit riskay for a med office...crop tops w/pj pants I typically do not have to wait long, which is fabulous for young kids. During the short wait last week, my daughter kept opening the door. While it was open, I overheard Dr. Travassos bullying the staff. I actually peeked out the door to see if it was really her voice I recognized and it was. She was very rudely speaking to the young nurse, I believe her name is Alisa (my kids love that girl and they have only met her twice. They asked me if she could be their doctor. I believe she is still in high school). Dr. T snapped at her telling her she did a Bp wrong and for someone to Re teach her. As soon as the doctor walked away, the other nurses told her it was the machine, she did not do it wrong and to not take it personal, she is mean to everyone. What a bully. Before that, the doctor was barking at the receptionist to get her patient, while the receptionist was on the phone. I post about this because when I was young, I worked in a doctors office and dealt with a similar bully of a doctor. It turned me off from wanting to be an R.N. I actually changed my major and quit after leaving work too many times in tears. Maybe that's why there is a lack of nurses. They need to have very thick skin. I would not think pediatricians were like that though. My daughter is no longer allowed to open the door. Ps...I use an Alias on yelp so I can post the truth. I actually just started this

Dr Bakshi and her small team epitomize what personalized care can be. It is Dr B, her amazing nurse…read moreMichelle, and front desk mastermind Michael in the office-- that's it! When you call, you get a familiar voice that knows your family. Dr Bakshi is a lactation educator as well and was incredibly supportive and helpful on my breastfeeding journey with my first baby. If you're looking for a doctor who not only understands the challenges of nursing and pumping but will cheer you on and educate you, you found her. Their office is also in network with Children's Hospital. When my daughter had issues that required additional specialist support, we were able to see the best of the best in Boston and notes were shared seamlessly with Dr Bakshi's team. Their on call support over nights and weekends is also phenomenal. With a newborn I used the service a few times and always got immediate compassionate care. I can't recommend Dr B and her team enough. My first inclination is to gatekeep this amazing office because it is so small! But every family and child deserves great care.

Dr Bakshi took over this practice several years ago and both my kids really like her. They had…read moreasked to switch pediatricians before she came but now we are staying with the practice. The staff and nurses are kind and efficient. I get a call back when they say I will. Dr Bakshi is knowledgeable and easy for the kids to talk to.

Although it took me months to talk with someone who didn't steer me wrong, once I got hold of Tina…read moreshe was immensely helpful and everything fell into place. My doctor, Dr. Ting, is everything I could want in a doctor--knowledgeable, thorough, and compassionate. She really seems to care about her patients. I'm happy to be able to revise my review.

My daughter is turning 18 this year and dreads having to leave Dr Bains. She keeps reminding me "I…read morecan see her for a few more years!" Dr Bains has been with my kids since the day they were born. Both my daughters adore her. She is a very thorough doctor that doesn't take chances with the kids. She never speaks to them like are not intelligent people who contribute to their own health and takes seriously any issue they bring up. She is also very honest when we ask about something that is not her specialty and will tell us where her limitations are. Not only does she take physical health seriously she never dismisses anything my kids talk about when it comes to their mental health. She has always been there for us, even through some rough times. She is caring and always available. She has seen us though yearly wellness check ups, depression, broken bones, rashes of all kinds, chicken pox (yes we vaccinated.. got it anyway), even a rare bacterial infections... she is simply wonderful. There are not a lot of people out there I so completely trust with my children.

From the owner: Dr. Bains is a licensed pediatrician with an office on the Lowell Hospital's main campus. She has…read morebeen practicing medicine for over 30 years and has cared for children in the community throughout her career. The office is welcoming and the staff is friendly

Whenever I've had to use this facility it's always been professional, courteous, efficient and…read morequick!! MUCH easier than the hospital for lab tests and the like. Highly recommend!

I went here for lab work and had a positive experience. The staff is skilled and very professional…read more I would go here again.