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Russel & LeMay

Russel & LeMay

(5 reviews)

I've used this company several times, but their service is currently near the bottom. Recently had…read morethem look at an AC unit at a rental property. They informed my renter that the unit appeared to be working fine and left. Two days later, the renter informed me that the AC/heat were still not working. I called the company back and they scheduled another visit for 5 days later. When I checked with my renter after 6 days, he said nobody had called or been by that he was aware of. When I called the office back, I got a story about one of their guys who takes orders had been off work due to an illness and that they must have lost the order. I asked them to come back out and was told it would be another week before anyone could come out. After this, I called another Heat/AC place to see if they could get there sooner, and they were able to get there in 2 days and fix the issue. Now Russell and Lemay has charged me more to do nothing than the company that actually fixed the problem. I explained all the issues that I had with the way they treated me and they still want me to pay this bill, so I told them that I would pay it, had no problem paying it, as long as they didn't mind losing me as a customer. They chose to lose me as a customer...

Called for a quote because our fan motor went out so we wanted a quote to replace the entire unit…read more Now remember, this is a 1800 sq ft single level home. The guy quoted me a minimum of $50,000.00 but that was minimum and would be a LOT more. Ludicrous, right?? and he did it with a straight face even!! ( Because we are retired and have some money) I told him we weren't renovating the house and kicked him out. the average replacement is 5k to 15k including all new ducts.( 2025 ) What a rip off bunch of thieves!!

bluefrog Plumbing + Drain of Little Rock

bluefrog Plumbing + Drain of Little Rock

(4 reviews)

I have property in Bryant, AR. My septic tank was [and still is] overflowing. When the toilet is…read moreflushed or the shower is used, water/sewage waste is accumulating on the ground, on top of the sewage tank. I called Blue Frog Plumbing Services, in Little Rock. I explained to "Chris" in great detail that I have a "sewage" leak and I do have a septic tank. I asked, "Do you work on Septic Tanks and outside sewage drains?" He said yes, we sure do. I asked him about getting a free estimate. They sent out a plumber, who called me. He said, "Mam, I'm the plumber from Blue Frog. This is a problem with your septic tank. We don't work on Septic tanks." My response, "I know it is a septic leak. There is sewage on the ground. Do you know of a reputable company that works on Septic tanks?" He gave me a name of a Septic Service company. I called Jay's Septic Cleaning.... I told Jay exactly where the underground septic tank was located. The following day, I received a call from Chris, @ Blue Frog Plumbing. He told me that he got a phone call from a man who is searching for my septic tank! OMG! I told him I hired a man to come out and drain the Septic Tank, per your plumber's recommendation. Chris, told me to hold on. He came back a few moments later and told me that one of Blue Frog's Plumbers was at my property and he would have him call me! (This situation goes on from bad to worse)! Well, the Blue Frog Plumber, also named Chris informed me that it would cost me $75 for him to show "Jay" the owner of Jay's Septic Services, where my Septic Tank is located. * "Water and Sewage was laying on the ground above the Septic Tank." Then he told me that most likely one of the field drain pipes were clogged. He and Jay would dig out the Septic Tank, then drain, flush and inspect the "field lines" where the sewage drains into the ground. The cost, $700. I explained that I really cannot afford that much. He said that I could use a &50 coupon. I paid the $650 and now, a week later, I am having the same problem. Sewage waste on the ground, on top of the septic tank. I asked Chris at Blue Frog to please send someone out. His response: This is a new problem. I asked to speak with the owner. I was told that he is not available. After several hours I called back and Chris immediately transferred me to the office manager. She told me that my "plumbing problem has been fixed." No, we are not going to send anyone else out. I asked, " Has Adam Priest (the owner) been informed that I requested a call back?" She advised me that yes, he had." I told her at that point and time that I expect you to repair the problem of sewage leaking on my yard and it is exactly the same place as before! If I don't get some resolution or my money back I will be speaking to an attorney. The office manager told me that I need to call another plumber. If I call back again, my calls will be transferred to her directly and that I am no longer a customer. I sure hope that my review will certainly help others from being ripped off. I am 65 years old so this is targeted towards the Elderly. I am following up with a formal complaint to the Attorney General.

Dependable and great folks who know what they are doing. Trustworthy and very reasonably priced…read more Both times we called they were there same day. Highly recommend.

Oak Forest Plumbing - plumbing - Updated October 2026

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