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Services - Oak Forest Plumbing

Plumbing inspection

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2 years ago

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Russel & LeMay

Russel & LeMay

(5 reviews)

I've used this company several times, but their service is currently near the bottom. Recently had…read morethem look at an AC unit at a rental property. They informed my renter that the unit appeared to be working fine and left. Two days later, the renter informed me that the AC/heat were still not working. I called the company back and they scheduled another visit for 5 days later. When I checked with my renter after 6 days, he said nobody had called or been by that he was aware of. When I called the office back, I got a story about one of their guys who takes orders had been off work due to an illness and that they must have lost the order. I asked them to come back out and was told it would be another week before anyone could come out. After this, I called another Heat/AC place to see if they could get there sooner, and they were able to get there in 2 days and fix the issue. Now Russell and Lemay has charged me more to do nothing than the company that actually fixed the problem. I explained all the issues that I had with the way they treated me and they still want me to pay this bill, so I told them that I would pay it, had no problem paying it, as long as they didn't mind losing me as a customer. They chose to lose me as a customer...

Called for a quote because our fan motor went out so we wanted a quote to replace the entire unit…read more Now remember, this is a 1800 sq ft single level home. The guy quoted me a minimum of $50,000.00 but that was minimum and would be a LOT more. Ludicrous, right?? and he did it with a straight face even!! ( Because we are retired and have some money) I told him we weren't renovating the house and kicked him out. the average replacement is 5k to 15k including all new ducts.( 2025 ) What a rip off bunch of thieves!!

Chenal Heating & Air

Chenal Heating & Air

(5 reviews)

Earlier this summer we began to notice a slight musty smell in the house, especially upstairs. We…read morehad moved here in January so this was our first time to use the AC units...we lived with it for a while as it seemed to come and go. After we got back from summer vacation, when we walked in we knew we had a problem. Being gone for more than a week allowed us to REALLY NOTICE how things smelled. The upstairs zone seemed to be the culprit as the AC seemed to be spreading it through the vents. Nothing like some good Oregon Coast Air to clear your senses! After, a quick inspection in the attic space i noticed water dripping from the unit into the over flow catch pan. After seeing the water in the attic above our living space, I knew we needed to act fast as I could tell the pan was for emergency only and was not suppose to have water at all, much less full to the brim! In the middle of July it's hard to get a quick response from Heat and Air companies so when you get immediate results you know you're dealing with a credible and well managed business. Chenal Heating and Air was just that. I talked with one of the owners on the phone and was promised an inspection late that afternoon! In fact, they called me back just after lunch and asked if it was convenient for them to come out earlier than promised. Wow! Chad and Tony showed up and began their inspection. They were very professional and found the problem right away. Within minutes the air in the upstairs zone was noticeably cleaner and after they were finished with their service, they offered to inspect all the equipment for us for free as we have only been in this home for a year. Thanks to Chenal Heating and Air, I now know the manufacture dates of each piece of equipment (I never knew they were that old and inefficient). They also explained areas where "proper installation practices" were not used in the original install. The whole upstairs unit is so off level, it contributes to the leak problem that has been going on for some time. There are definitely some changes that need to be made on both zones of my home, and when I'm ready I know who to call. As of today, my old and not so energy efficient equipment is working as good as possible because of their prompt and excellent service...and now the upstairs smells like a Febreze Commercial! I would highly recommend this company to anyone. Thanks Chenal Heating and Air!

Great company! Very friendly staff and they came out and serviced our equipment very quickly!…read moreDefinitely recommend!

Oak Forest Plumbing - plumbing - Updated October 2026

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