The Pearlridge monorail is located in the Pearlridge Center which is the second largest shopping…read morecenter in Hawaii located in Aiea. It's a fun little train ride especially if you have younger children. It conveniently travels between Pearlridge "uptown" and "downtown". The rail cars are air conditioned which is a plus on a hot day. Not sure if it's true or not, but I heard that the monorail may be going away soon. Cost is one dollar each way.

It's our first time to try riding it with my daughter so I don't have any idea on where to pay the…read morecoins to after putting on a dollar. We were able to pass through the gate and I was thinking maybe we had to put the coins inside the rail and the next thing I heard of was a guy yelling over the intercom to embarass me and said that "you have to pay it is not free maam" when you could have politely said to put the coins in before you enter since he's freaking watching over a cctv instead of just watching me being so clueless in there. He said another word that I kinda dont remember but its about pay next time which is another embarassing moment instead of actually letting it pass since I already put the coin in. Now I would never even ride this rail again cause it's just too traumatic to be yelled at over something you can be educated in instead of being embarrassed of.

Jay was super easy to get in touch with to arrange a pickup for my company's award luncheon . I…read morecalled and sent an email and received a quick reply, he provided a quote, pickup instructions, was on time and had a great personality upon arrival. He and his team brought 9 of the employees from the HNL airport to our meeting in Nu'uanu for about $100. We will definitely be using Aloha Airport Shuttle again :)

Easy peasy lemon squeezy! It was our first time using this company but everything went smoothly…read more Husband called to schedule a pick up from our house to the airport at 5:00am. Driver came on time and she drove us safely to the airport. Would definitely use this service again.

The bus is probably one of the best transportation systems on the island Tho all the buses have…read morethere a/c way to low, it is always to cold especially during this time of the year or the drivers just don't care? And the number 9 is the worst.

I've used the bus as my main method of transportation for many years. I've filed many…read morecommendations & a few complaints regarding the drivers. I've received superb customer service from the staff of the customer service departmemt. However, I've received lossy customer service from three people in managememt at the Middle street facility, including the Manager of the customer service department! Last September on Tuesday the 16th, I was assaulted by a male bus driver who was still in uniform, but off-duty & off company property. According to one Assistant Superintendent at the Pearl City facility & another at the Middle street facility, the employee is suppose to be held responsible for his actions because he was still in uniform & represented the company. I received info from other employees who said the same thing because there are other drivers who committed misconducts while off -duty , off company property , but were in uniform & they were disciplined. But not this man, he is being protected, this is his second offense & being a favorite is disgusting!! The HR Director, the CS Mgr, & the VP for Transportation all went blind, deaf , & dumb & looked the other way when I needed help. In the beginning, the HR Director seemed nice until I sent him an email & that was it. Isn't it so weird how some people just can't handle the truth? Twice this man told me that the company couldn't do anything because their employee was off the clock. Plus, he's the same man who was suppose to have called me back about the assault & I never heard from him until two weeks after the incident. It took my call to OTS to talk to someone. Eventually the CS Mgr came into the picture & replied by letter re: my complaint about the assault. In his reply letter dated November 25, 2014 he wrote, "We subsequently completed this report on October 14, 2014 because we had no jurisdiction to act on this report since the individuals involved were not on-duty or on company premises." This is total BS, per my writings in the above paragraph. More idiotic things happened so I decided to sign up with Legal Shield to have an attorney help me for a reasonable fee which I could afford. I asked her to write a letter to the Head Superintendent at the Pearl City facility because she would be the one to handle the case. It reached the facility, but it was rerouted to the CS Mgr & boy, was I furious when I found out!! This was part of his reply to my attorney dated January 22, 2015, "Contrary to Ms. Liftee's contention and request, we will be taking no further action with our employee in this matter since he was not in uniform during that meeting on September 16, 2014. (This is noted in our files from ******signed written statement dated 12/14/14). Therefore, we have closed our investigation in this matter." 1. The day after the assault, Wednesday September 17th, I called the city Department of Transportation Services & I spoke to the Director of Public Transit. She offered to call OTS HR so someone could call me . ONE WEEK & NO CALL!! 2. I received conflicting info, but the truth came from my friends & the two Assistant Superintendents I mentioned earlier. 3. The CS department took 12 business days to have "subsequently completed" this case from the day I filed my complaint online. Other than me talking with the HR Assistant on Wednesday, September 24th, I figured I should also document it via the online CS Comment form. I filed it on Friday the 26th. 4. It took the CS Mgr 30 business days to type his reply letter to me from the day the report was "subsequently completed" (October 14 to November 25). Why couldn't he type the letter that same day the report was "subsequently completed?" 5. First, the CS Mgr told me "we had no jurisdiction.........." Then he had the nerve to accept the signed written statement TWO MONTHS AFTER THE FACT, TWO MONTHS AFTER THE REPORT WAS "SUBSEQUENTLY COMPLETED." My last hope was through the VP of Transportation, but as I said earlier he wasn't any help at all. I had the courage to tell him via email that management is corrupt. So the guy who assaulted me is on the loose & still making big bucks. Oh, his wife drives too & she's a union rep so that's why her husband is well protected. When you folks drive around & you see an SUV with the L.P. #NUF-KDZ that's them. They live in Ewa Beach/Ewa by Gentr

First time riding the Rail! Took my husband and boys today to ride the much anticipated HI mass…read moretransit system. It was a great experience overall! The husband works for the DOE so he knew the logistics of purchasing a Holo card prior to our adventure. Stopped by at a local 7-11 to grab adult Holo cards (kids Holo cards are NOT available at the stations and can only be purchased at Satellite City Hall or the transit centers). Luckily my boys were under the age limit, so no cards were needed for them. Adult rides are about $3 each way and factoring in our transfers, we were looking at around $7.50 per person. We drove from town to the Pearlridge station, then parked at the Park and Ride lot. About 14 stalls were available, visible and conspicuous from the main road. NO bathrooms at the stations. Trains run every 10 minutes. A friendly attendant was there to keep the premise safe and answer any questions. Trains were clean, safe, and well maintained. We were one of the few families riding the rail which made for a relaxing first experience! If they completed the line to end at Ala Moana, that would have been so convenient. If not in our lifetime, perhaps our boys will see it before their retirement! Lol

Clean, spacious, and cool! Must buy holoholo card to ride and it's reloadable. It cost $9.50 for a…read moreday pass, which is pricey for me. Fun ride and can't wait for it to be fully completed.

Waipahu Transit Center is the transfer point for individuals who want to go to Waikele, Ewa Beach,…read moreor Makaha. When the center was first opened there were restrooms for both the men and women to use. With my most recent layover visit at the transit I noticed that both restroom facilities were padlocked. My guess throughout the years the restrooms were hardly cleaned by the janitors and the facilities ended up having graffiti on the walls, the smell of urine, toilets not flushed, as well as lack of toilet paper, soap, and hand towel. Some days or nights there will be homeless individuals walking around the transit area...I tend to keep my distance when I see a homeless person that smell like urine or bad underarm smell. The Waipahu Transit Center is within walking distance to Times Supermarket, food establishments, as well as a gas station that has a car wash. One thing good about this transit center is that there is a security guard around to make sure that nothing else happens.

When it first opened up, it was really nice. The restrooms were clean and whatnot. Now, the…read morerestrooms usually have urine and fecal matter on the floor and sometimes in and ON the toilet seats. There are a lot of creepers that hang out around here as well. If I can get on the bus at a different stop, I'd do that instead of come here. The star is for the security guard that is very polite.

WORST MEDICAL TRANSPORTATION ON THE ISLAND!!! They will not…read moreonly CANCEL your scheduled medical appointment but they will not call you to inform what they did,steal your insurance money,have you wait 2-3 hours for a ride home from dialysis and doctors appointments. The owner Marilyn cares more about money then her paying customers who are all Kaiser & HMSA patients. If you don't want to suffer or your loved ones then I suggest a DIFFERENT COMPANY NOT THIS ONE!!!!! TERRIBLE,HORRIBLE,NO CUSTOMER SERVICE SKILLS AND WILL TALK BAD ABOUT YOU!!!! Paper trails and former patients and employees will let you know everything!!!.

Worst service! Totally unprofessional. Totally dangerous. Unbelievable that Kaiser still uses this…read morecompany at all. They were super late delivering my family member. When I called to find out when I could expect them and to let them know that they had forgotten her brace at Kaiser and she wasn't supposed to be moved without it, the woman (owner) on the phone yelled and hung up on me. An hour and a half after the scheduled arrival time two guys arrived and unloaded my family member on the gurney and left her in the rain while they tried to tell me they didn't want to carry her on the gurney cause it was heavy so they would just carry her on a sheet! I explained that was out of the question as this person was very fragile and not supposed to even lift her head without her brace. These guys had driven away from Kaiser before the nurse could put her brace on and they wanted to move her on a sheet! One guy wound up carrying the front of the gurney and I had to help the other guy with the back of it. The guy in the back was so out of shape he had to stop and catch his breath on every step even though I did most of the lifting. The driver was the owner's son who told me to call her if had any complaints. Highly recommend NEVER using this company if you care about the person being transported!

Huge shout-out to OPB for making our company Christmas after-party unforgettable. Even though I…read morebooked pretty late and our first choice (the Coors) was already booked weeks out, they came through with "The Beast," and we were able to secure it just three days before our event. An extra shout-out to our driver, Delson; he was an absolute gem. We rented the bus for four hours on a Saturday, and he was incredible at staying in touch and being exactly where we needed him throughout the night. He even circled back to multiple stops when a few people realized they'd left phones or purses on the bus. We didn't have a set route; everyone wrote down a bar, and we spun the wheel roulette-style, which made the night even more fun. We ended up extending the rental by another two hours and would've gone longer if road closures for the marathon hadn't cut us off. Highly recommend OPB and Delson for any group event! We will definitely be booking again.

We recently attended a birthday party that booked Oahu Party Bus for a teen celebration. Our party…read morebus driver Shane picked us up and immediately after entering the birthday teen, his friends, and parents were amazed by the lights, birthday decorations, and balloons that were already prepared by OPB. Everyone got to ride in the big "BEAST" bus to Kapolei Ka Makana Mall while enjoying the snacks and drinks that were also included in this package. On the bus the teens got to hookup their bluetooth and play music they enjoyed. OPB Staff- TJ greeted us at the mall and walked us over to arena. pointed out the restrooms nearby. After we all jumped back on the bus to cool off we headed to a park where TJ met us with tables ALREADY prepared with birthday table covers, 4 Large Hot Pizzas, and cold drinks ready for us to enjoy. Our last stop was the cherry on top- Daves Ice Cream Shop (personally my favorite ice cream and its MADE IN HAWAII). Cute little shop & the staff serving was very helpful in getting everyones order and we all sang happy birthday! My husband and I had a wonderful experience with Oahu Party Bus RAZOR cart & nerf Package so much that we went ahead and booked a party for our sons upcoming birthday. The main selling points is the great customer service, curbside service- immediately after exiting bus we were all directed and not lost in the iteniary with 15 teens and some parents, and above all the convenience of booking one package with everything included!! I wont have to set up decorations, pick up refreshments, or drive 25 people over to the west side- but instead sit back and enjoy our kids happiness & excitement! Thank You OPB!

Leeward Community Collage Students rejoice!!…read more Hālaulani Station has a bunch of newly paved park and ride making it a great use not just for staff and students of LCC which is great since it's right off campus and that's super convenient though I'm not sure if there are bus route nearby. This station is very small that there no escalators just stairs and elevator viewing the stations is giving me great practice for Japan as my cardio is pretty weak. Amazing friendly staff who's very proactive of this ride to the public and am happy to see it going well and am hopeful for the next phases as that will benefit me much more. Thank you!

Rode on a free day, second operational day of the skyline from Halawa going west bound.read more

I feel like this is the most useless station in the Skyline system so far. It was created way too…read morelarge for what it currently serves. It was supposed to have a 1,300-stall parking garage attached to an H2 access ramp and bus terminal for Mililani, Wahiawa, and North Shore residents, but it was cut to bring down the total cost of rail. As a result, we have a station that is too large for the number of people using it, but hopefully, we can get more funding for parking and freeway ramp soon. As of now, it's pretty useful to go to Sam's Club (and the attached shopping center) within a 5 minute walk. By bus, you can take a either 531 or 535 to Walmart, or 532 or 535 to Don Quijote via Waimano Home Road. The 533 goes to both on the weekends. I was and am still confused by the bus schedules, so I created a guide in one of the pictures for anyone interested. By car, your only option is to be dropped off. The parking garage has not been built, and your only parking options are at both ends. I'm only giving this station a 3 for now until the parking garage, H2 access ramp, and bus connections to/from Mililani can be created. I wish this station was instead closer to either Acacia or Waimano Home so it would be somewhat more useful, but it's worth a visit for the station alone.

Dangerously disturbing !!!…read more I took my first Skyline ride a few days ago & noticed the door started to close whether you're ready or not. I want to know why there isn't a safety door stop to avoid someone from being crushed or injured when entering. Especially when there are little children or babies attempting to enter with their parents or guardians !!???? Why in heavens name was this not a MAJOR KICK IN THE HEAD concern when building this foolish thing in the first place!!!! To all the fat cats and brainless idiots who created this mess: Get your act together and fix this!!!! ...Just a 'mortified' parent, grandma, teacher..and yes, tax payer