As part of my mission to get a new phone provider, I checked this shop out as one of my comparisons, and O2 made it onto my final short list of 2.
As a retail outlet, it looks fairly tired, and could do with a bit of a re-fit. It's just your bog standard phone shop - phones down the side, and banks of desk at one side. But that's fine really, I'm not buying the shop.
The guy I spoke to was pretty good. When I told him I was on a comparison mission, he was just straight down the line, and applied every discount he could, so there was no messing about. The only snag was that I use approx 2G of data, but O2 don't do packages with 2G, they do 1G or 3G, which makes them a bit out of step with every other phone provider. Maybe it's intentional, but as I only need 2G there's no point in me paying for G I don't need, so while their prices were competitive, it just didn't work for me this time.
I'd definitely consider them next time though, they seemed to know what they were doing. read more