Very helpful staff. Had what we needed. Offered to check out our alternator at a later date if we…read moreneeded

This is the only real auto parts store in this town , great service always . Greg will go out of…read morehis way to get you what you need as fast as he can

Needed wiper blades for my Class A Motorhome a HARD TO FIND ITEM but not for Don or this SMALL TOWN…read moreAUTO PARTS STORE....... Don handled my need perfectly Found the part wasn't in stock but tried to get it same day by 4 pm He was able to track them down and had them the next morning by 8 am for me and I APPRECIATE DON'S EFFORT in getting me taken care of TOP NOTCH for a SMALL TOWN as Yreka is They even gave me a Brand New Napa American Flag Hat with a smile THANK YOU DON / Napa Auto for giving me such good treatment and service HIGHLY RECOMMEND THEM for all your Auto parts needs

Came in on Friday January 8 2021 No one available. After a while a fat guy came wandering up…read morefrom the back. I asked him where they kept the things I was looking for. Instead of telling me he went to them and planted himself between me and the items I was looking for. Thats when I realized that he wanted to rummage through the bin instead of getting out of the way. When I realized he also wasn't wearing a mask I just turned and left. I have bought some big ticket items there since the new owners bought the place a while back. It will never happen again.

Fort Jones NAPA auto parts to the rescue!! Our battery died on us in Etna so we drove to the…read moreclosest auto parts store. 10 miles away in Fort Jones. This place had exactly what we needed. New battery and we were back on the road! They let us use their store tools to install our battery and they were super friendly. Store was clean and they were super friendly. Thank you!!

Very helpful, courteous service. I stopped in for new wiper blades and the gentleman behind the…read morecounter advised me on a good choice for my car (not the most expensive) and installed them for me in under two minutes. This is a smaller location but well-stocked with a local, service-oriented feel.

In all my years working on cars and getting parts, I've never had such great and knowledgeable…read moreservice. Ryan was friendly courteous and fast and got us all the parts we needed.

From the owner: Your family-owned Yreka, California & State of Jefferson Baxter Auto Parts store at 400 S Main St…read moreis known for having knowledgeable staff ready to help find the parts & accessories you need in the brands you trust. We offer free battery testing, wiper blade & bulb installation, & check engine code scanning. Join the many loyal customers who have trusted us for competitive pricing since 1936.

Great service at the counter and knowledgeable staff. Pricing great as well! Highly recommended!read more

A 5 star local business in my eyes. From the moment I called here to look for a battery. Robert was…read morethe friendliest and most helpful in trying to save me some money with options available to me. Once we got to the locating my part was already waiting on the counter to be paid for. During our visit it ended up being another part as well that was needed to fix my vehicle's problem and it was in stock. Robert was so kind he allowed for us to get our concern fixed in their parking lot AND even suggested a mobile mechanic if we needed one. We were able to address our fix on our own and was on our way an hour and a half later. GREAT CUSTOMER SERVICE from Jerry. Thank you!

Always very helpful. I'm a Senior gal; when I bought windshield wipers they installed for me. If…read morethey don't have what I need they order it.

Our car was low on oil and Napa was right up the street from where we were staying…read more We got the oil. The staff was courteous and professional.

Received first class treatment and carside service courtesy Zackery, who helped me find wipers for…read moremy Highlander then installed them personally for me today, in the freezing rain. These guys have always found me what I've needed car-wise going back to 2013. Thanks, Zackery and O'Reilly's!

Price gouging!!!! What was $180+ I went online and got for $40 total. This is not a mom and…read morepops shop it some rich corporation ripping off hard working people and taking advantage. I don't enjoy getting ripped off so if you're like me I wouldn't go in here it's 2025 every thing is online even next day shipping on the items wouldn't have amounted that high.

I came to replace a battery for my Nissan Pathfinder, after comparing prices with other local auto…read moreparts stores in town. NAPA auto parts gave me the best deal for a brand new battery and they replaced it for me at no extra cost. Cody, the store manger was super helpful, kind and attentive. I'm super grateful for the pleasant and professional customer service and highly recommend this store! God bless.

We began our travel from Montana heading to San Francisco, when we were in Oregon we realized my…read morewindshield wiper was missing on the right side. We stopped at a gas station, bought one, couldn't get it to work (because it wasn't the right kind of latch) and got into a bit of a snappy tif with one another. Needless to say we got back on the road with an unfixed wiper. Hit the CA border and hit weather, so leaving the wiper unfixed was no longer an option. So we stopped in Weed at the napa and they were fresh out of my kind, who knew wipers were so picky!... Bummer! They recommended we head to Mt. Shasta and called the store ahead of time to save me one. Good thing too because they were low on my wiper too! Next we headed to Mt. Shasta, such a stinking cute little town and the Napa team here were wonderful. Bought our wipers, couldn't get them installed so the lovely guys came out to the rescue! My wipers were new to them too, but they took the time to figure out how to put them on and make sure they worked. To top it off they recommended some great food options as well! Now you're probably wondering what sweet ride I have that would require such special attention?... brace yourselves folks for this shocking obscure vehicle............................................................. 2014 Ford Escape, yup you heard that right. A random run of the mill vehicle millions of other people drive that apparently has weird connections to their wipers.

Customer service at this Auto Zone location is unmatched. I have been in a lot recently and they…read morewere always able to help me find what I needed. I have been to other Auto Part stores and none of them can match the excellence of this store.

Misogynists work here. I'd never actually been to an auto zone before today and I won't be…read morereturning. I had been having an issue with my cars rear fender piece popping out, even if I push the piece back in it'll inevitably come out again. This was actually the second auto part store I'd been to today and my treatment was just as bad if not worse than the first store. In the beginning of the interaction, the employee was actually super helpful. He listened to my problem, walked me to the part I needed and then helped pick out the right one. He even offered to check my car to make sure the part would actually work. We got outside and he takes a look at my car, first at the broken side, and then at the normal side then back at the broken side again. He then informed me that the part I thought I needed wouldn't actually fix the problem. This is where the interaction goes downhill. He then says, and I quote, "do you have a boyfriend?" THEN PAUSES for a second before continuing, "or a dad or other male figure who knows how to use a drill?" WHAT THE HELL!!!!! I just kinda stood there in shock because I know how to use a drill. It's 2022 I shouldn't have to say this but I don't need a man to help me fix my car! I am competent on my own!!! He continues to stare at me waiting for an answer so I panic and just say "yeah I know someone who can help" He then goes, "alright yeah have him look at it and he'll fix it for you." WTF!!!!!! So naturally I asked him to elaborate so I could "pass it on" to the imaginary man who is going to repair my car for me. He explains it to me as if I were five. I am not one to pull a "Karen" so I played nice during this whole interaction. After he walked back into the store, with the part I did need but didn't purchase because he said I didn't need it, (spoiler I went and bought it from elsewhere and now my car is fixed) I drove off, pretty damn pissed and decided to never come back to AutoZone again. Not that I need to validate the fact that I can use a drill, but I have worked in construction before. Also the solution he proposed for my car was not viable and would have done more damage than necessary. Thanks auto zone

Dealt with Luis this afternoon, top notch he explained to me how the battery failed, showed me the…read moretesting process and replace the battery as needed! Great service!

Excellent service. Went above and beyond to help with my project. Dakota did an excellent job,…read morehighly recommend.