I was in need of wiper blades, driving home from work I randomly noticed and stopped into this…read moreadvance auto parts store. Gentleman named Shane greeted me and was very approachable asking me if he could assist me. I'm normally not the one to ask for help, especially in regards to car parts because I feel I'm somewhat knowledgeable. But I did say to Shane that I was looking for wiper blades. He pointed to where they were and offered his help, I browsed the store and a couple minutes later was looking at wiper blades. Shane noticed that I was looking at the wiper blades, I had already looked up what size wiper blades my car required and was picking them out as he approached me. The stores clean and it's quite easy to pick out the wiper blades you need as they only offer four or five brand names. This guy was nice enough to make a recommendation, mentioning that he personally had tried and used the blade I was attempting to purchase and didn't like the way they performed, his recommendation is a slightly less expensive blade. He pointed out a couple things that I didn't realize were different and the lesser expensive blade was actually a better performing blade. At the register he offers to install these wiper blades for me, I have installed wiper blades in the past but I was wearing a suit and it is very hot outside so I took him up on his offer. He had them swapped out in less than 30 seconds, I was amazed. When I tried to tip him, he said that they do not except tips but that he appreciates the gesture. Long story short, I was very impressed and threw all my years and trips to auto part stores I've never witnessed this type of professionalism.

I visited your store today seeking a wiper blade replacement, but left extremely disappointed by…read morethe service. The associate I spoke with was dismissive, and cut me off while I was explaining my needs, and made it clear through his body language that he did not want to assist me. Despite my efforts to remain polite, the interaction was so uncomfortable that I chose to leave without making a purchase. I informed him that his customer service needs improvement. It's a shame because I try to support local shops, but the hostile energy here made me feel unwelcome. I wouldn't recommend this location until they prioritize basic friendliness and professional manners and I hope management addresses this behavior.

5 Star service. The young lady at the register was super helpful. She helped me install a set of…read morewipers I got in a big box store. They didn't have the rear wiper I was looking for, so bought some Rain-X... because she was so helpful. Management- sorry I forgot her name, but my receipt says Reg #2 CSR #82 on 4 Jan 2020 Thank you

I really feel that the staff at every AutoZone around me are very enthusiastic and professional!…read morethank you for the help!

Walked in for 1pm tire replacement appointment and line of 5 people in front of me…read more They make you wait in line if you already made an appointment which is ridiculous. I waited about 25 mins just to check in. Only one person working the front desk is why, they need to add another person. By 2pm they still hadn't gotten to my car. Appointments are a joke ofc. Thank be to god there is Dunkins here with free WiFi to wait in. Next time I'll drop it off instead of waiting for it.

Bait and switch. Went in for the 28.00 cheap oil chg. Was told at front desk yes 20.88. Gave me a…read morebill for 40.00 and chg. Spoke to manager that couldn't say anything coherent to explain why. They thought they were done with me when I left and returned with the store manager who refunded the extra $ they tried to make. Unbelievable aggravation. Who makes these people manager??? Unscrupulous. I will now have to see if they really put in a new filter as there was alot of whispering re the filter. They don't care what so ever abt you and it trickles down from manager. I give you an F. If I find out you didn't chg filter you'll here from me again. Lied thru their teeth.

If you're into skinny jeans or have a "man" bun, this probably isn't the place for you. But if…read moreyou're looking to get your truck decked-out by guys who know what the hell they're doing, this is the place! I took my F-150 in for a 6 inch lift and new fuel rims, turned out unbelievable. The guys are straight-up, honest and easy to work with. I highly recommend them! Big thanks to Kevin for taking care of me throughout the whole entire process, very patient, honest and straightforward. I will absolutely recommend to others!

I came to this shop last week and paid over $100 to fix a supposed air leak in my tire. Three days…read morelater, my tire light came back on. When I stopped by, the tech said my tires were leaking again due to nails -- which they already knew about the first time -- and claimed they'd now "plug them." I assumed they were correcting their mistake. Instead, without any warning, they slapped me with another $70 charge. When I politely questioned it, the man behind the counter snatched my receipt, ripped it in half, threw it at me, and screamed, "You bitches think everything is free," followed by calling me a "dumb bitch" and telling me to "get the f*** out and never come back." As a woman alone, I felt completely disrespected and unsafe. No customer should ever be spoken to that way -- period. Their lack of professionalism, integrity, and basic decency is disgusting. I will never return, and I strongly advise anyone -- especially women -- to avoid this place at all costs.

I went in this morning and told Michael I need education on how to check the brake and transmission…read morefluids. He was so kind! This store and the one in Elkhart, Indiana where I just moved from, always help me out. Thank you, Annie

I bought a reman alternator recently at this store. The top mount threads were stripped out and I…read moreimagined it would be a hassle to return - electrical part, you must have over-tightened, etc. To my pleasant surprise, they offered an immediate exchange and even upgraded me to a new one, only for the difference in cost. Its not their fault that the first one was no good. They don't make the parts. They just sell them and stand behind them 100%.

Went to Advanced Auto Parts yesterday to put some oil in my car and the customer service I received…read morewas unmatched. Everyone was super friendly and helpful. I even got to meet the guy who builds LEGOs, and he showed me his collection lol. Just a cool, unexpected experience that made my visit even better. Great people working here!

I needed new wiper blades, the beau needed some too, so we stopped in and went to where they were…read morein the store. Usually there's a small computer or book where you can look up this info and find what you're looking for yourself, there was not one here, so we had to ask an associate for help, thankfully they were available and helpful. I was able to get myself my wiper blades, a new car scent for my vehicle and some window washer fluid, all for under $45.00. Over all, the shopping experience was a pleasant one. I'd come back.

They purposely don't keep any OEM parts so your force you to get there crappy Napa parts.. I…read morereally don't recommend going here.. they tried charging me 60$ for an oil filter, and then the guy was rude when I told him I wasn't going to get it. Who would pay 60$ for an oil filter??

Excellent service today when I stopped in. I needed a helicoil set for a small trans pan bolt that…read moreisn't tightening down, which is causing my Jeep to piss fluid all over Pinellas County. Their stock is insane, but the prices are high. However, no one else had what I needed, so at the end of the day, the price didn't matter to me.

Great, friendly service. My iPhone lightning charging port was malfunctioning, so I scheduled an…read moreappointment to have it replaced. The woman at the counter said they have the ports in stock, but wanted to check something first. She took it in the back room and less than minutes later came out and told me it was fixed. There was dust in the port, which she cleaned out. No charge!! I was expecting to pay $90 for a new lightning port. The store has an amazing collection of batteries to power pretty much anything. They also took my old 12 volt rechargeable FIOS battery for recycling. I'll be back when I need batteries or flashlights, or if my phone needs service.

I bought a phone battery today in the Dunedin store. First I had to wait a long time for the sales…read morerep to ring up the purchase. It took a long, long time, he was very slow. He told me the wait time was an hour then changed it to maybe an hour or a little more. I was back in an hour and was told gonna be 30 to 40 minutes more. I couldn't wait that long so came back 5 hours later after I confirmed on the phone that my phone was ready. I had to wait some more, for 20 minutes before I was attended to. There were 3 other customers just waiting as well. On top of that the technician said he broke the screen and didn't offer to replace. All in all a very frustrating experience.