Oh Russ....
I'll never forget that name as this man not only made me feel dumb but he went out of his way to make me feel as if I was a nuisance....
The night before Thanksgiving, I realized I had a headlight out and because se of the holiday and the many stops I had to make for multiple family stops, I knew I needed to take care of it right away.
Once I called and explained my problem and asked if they had a light for my vehicle in stock, I was immediately given a chuckle and deep breath, as if to express annoyance. He then asked for my car details and he immediately cut me off before I could finish...
Now I could go into detail about how this certain gentleman continued to cut me off, belittle me, express annoyance and show disrespect throughout the entire phone call I had with him but the details truly don't mean anything. I'm leaving this review mostly to express that this man not only upset me but caused me to Not come here for business but to go to a competitor who truly took care of my needs and treated me with amazing customer service that I couldn't get here with even a phone call.
I'm not saying I won't give any AutoZone location my business again, but I definitely won't give this location my business. read more