pros: nice looking dealership with range of options…read more cons: parts and service doesn't seem knowledgeable and seemed dazed when asking about issues with my new 2025 corolla. bad communication on phone, expected more for what I paid for a part and it was just over their explanation of the part on the phone. found the information on my own without the "pros". I went with Bob howard as they had a better Corolla for a better price, just not my colour. Fowler wouldn't price match or work close to the offer from Howard. so I went with the off color with more features.

Went in to get some transmission fluid and a funnel. Nobody at the counter. Clerk was in the back…read moreon the computer. I got his attention and he just said yeah. And never came up to the front. I waited a couple of minutes and he called the one other customer there to the back and they both were on the computer. I just sat the items down and left. Even after o was out the door in my vehicle he didn't come to the front. I will not go back to this store. I went across the street to O'Reilly and was in and out in a flash. I know it may not seem like much, but my time is just as valuable. This store didn't seem to care.

Jace was amazing! He helped us get all the items we needed. He also answered our questions on the…read moreproject.

Incredible service! From the moment I walked in, I was greeted with a smile and a hello. Bill…read morehelped me find all the headlight parts & filters I needed and even helped me install them on my Subaru. He got me signed up with O'Reilly's rewards plan and had a wonderful recommendation for a local shop to get my spark plugs changed. I highly recommend this business and will now be coming here for auto parts.

I read some reviews on this business and not all were complimentary. My dealings with J & I Hitch…read moreand the owner were exemplary. My vehicle had several options, so I was asked to bring it by to ensure the proper equipment was ordered. Got there early and was done in 10 minutes. The proper hitch was ordered and arrived the following day. The next business day I dropped the vehicle off and it was done that afternoon. Sometimes I think people create their own drama and their attitudes lead to problems. I had no issues with J&I and would absolutely recommend them to others.

The owner is honest and an expert in his field. He took great care of us and went above and beyond…read morewhat most companies would do. Our hitch and wiring harness were installed quickly and I highly recommend this company.

.military man here Car was there for two months. The…read morefirst few weeks go by they call tell us to come get it. It's not fixed they changed the damn oil. It's leaking gas blowing smoke shaking etc. They said there's no harm we have a 30 min drive hard ...... What an embarrassment. So! Had it towed BACK AGAIN the tow truck drivery was pissed to say the least at jaguar. So since driving it the fuel injectors have NOW GONE out bc of them making up drive it home!? But anytime we speak the truth they get so offended and threatened. Poory babies This place is a fucking disgrace​ ​ I'D LEAVE NO START if it was an option

Went in for a battery issue. They checked and found it to be bad. An extremely nice man helped me…read morewith it and even checked for warranty. I had no idea it might still be under warranty. Long story short he got me a new one replaced it and wished me well for the holidays. I will always go back to this store because of this man. I'm embarrassed to say I don't remember his name but he was a very nice black man in his forties. I believe he had five kids. Can't say enough about his kindness. Thank you and please let them know how much I appreciated his help.

Long story, short: A friend gave me a set of steps for my truck, because when he got them they had…read moreno hardware and he's too lazy to mess with it. I went to 4 Wheel Parts in Moore to see if there was even a slight chance that they could get me what I needed. It took the first dude about 15 seconds to find and order exactly what I needed from their distributor. He called me a couple of days later to let me know that I was good to go. I get the the brackets home and there is no hardware anywhere (not 4WP fault, it shipped straight from the manufacturer) so I called them up and let them know. Dude on the phone was like "We got you, bro" and just ordered another set, just like that. He called me 20 hours later to let me know they'd arrived. I go in this morning to grab the new box and the guy (different) says "Hey, let's save you a minute and make sure that you're getting what you need." He busts open the new box and, lo and behold, no hardware! (Again, this is from the manufacturer!) I was obviously disappointed, because I'd just paid $180 for these brackets, and I wasn't going to cry over $15 in hardware especially because it wasn't these folks' fault, but old boy wasn't having it. He read through the parts manifest in the box, went out to their shop and literally brought back, piece for piece, all of the hardware that was missing from the shipments and put it in my box. 4WP isn't the low cost leader by any stretch, but this kind of service is absolutely the reason that I'll use them just about any chance I get. They're just stupid smart when it comes to this stuff, they're friendly, and I promise you this dude didn't get paid extra to make sure I left feeling good about our transaction, but he sure as heII went out of his way, working on a Saturday, to make sure that I was able to complete my tasks without anymore setbacks. You can bet I'll be back.

Took my truck in here for some work on the front end. They kept me well informed and never…read morepressured me into anything. The job was done in a timely manner and they stand behind their work. All the guys at the front desk where great to work with.

I love this shop it's cheap and good work, I arrived 10 minutes before they closed needing atleast…read morean hour of work done and they stayed late just to help me out and were very helpful and polite, they engaged in conversations, I met the owner and he is a stand up man with good morals 10/10 experience

I'm extremely disappointed with the experience I had at this shop. After initially speaking highly…read moreof the business, I now feel completely misled. The quality of work done on my car was poor, and when I brought it to the owner's attention, he suggested I take my review down so they could "rework" the job. Let me be clear: I was only offered a rework on the condition that I remove my honest review -- which is unacceptable and unprofessional. The owner also tried to blame my driving habits for the failure of the neon lights -- even though those same lights have been on my car for over three years without a single issue. He later backpedaled on that claim but still refused to take responsibility or rework the job unless I stayed silent. Based on other reviews, I fully expect the owner to respond to this by pretending he offered to fix the issue -- but again, the truth is that the offer was conditional on me removing my review. That is not real customer service. That is damage control. This seems to be a pattern: dismiss the customer, shift the blame, and avoid accountability. They're quick to take your money but don't stand by their work. I regret ever recommending this place and will be warning others. As someone active in OKC car community groups with over 20,000 members, I'll be letting others know to avoid this shop. Businesses should earn good reviews through honest work and respect for their customers -- not manipulation and excuses

Very competitive pricing. Don't get me wrong it was still very expensive for a complete A/C…read moreoverhaul, and I had them change spark plugs and rear brakes. I have been driving in a nice cool vehicle ever since.

Had an amazing experience here. The staff here is so kind and I got the vibe they were not about…read moreovercharging or insisting to fix something that couldn't be done with a little old fashioned TLC. They fixed my tire rim without charging me and that is something I haven't experienced anywhere else. I highly recommend this place!

Everything went very well. The gentleman were very attentive. They went above and beyond. They…read moreoffer specific related recommendations that my car was in need of that I was unaware of. They also provided solid advice on other issues I had regarding my car that their establishment was unable to service. They offered me an online coupon for my service of &25 I did not know about. They were very thorough. They informed me of all the services within the package I chose. They had several oil change packages depending on make and model and miles and age etc. I was very satisfied. The prices were a bit more than what I am used to paying but the service, professionalism and recommendations provided made it well worth it.

Had to sell vehicle to scrap yard due to blown rod one week after visit. Not worth my time to…read morepersue legal action. Just beware, folks.