I had a service engine light come on, dropped off my vehicle, hour or so later notified me the…read moreissues. They ordered the parts and had my vehicle back to me in two days. I did have an issue and unfortunately there seemed to be a little disconnected about having the service manager call me back, but when he did Johnny was very polite and understanding and we got the issue resolved. Will say went from I will not return to will return to the service department if needed.

Everyone we dealt with during our deal here was amazing and went SO FAR out of their way to get us…read morewhat we wanted. Both Jeff's (sales managers), Brett our salesman, Brian in finance, and Mike who did our new car tour made this experience so easy. 1000% recommend them and we will be back for our next vehicle!

After my initial request and estimate, Daniel came out to my house the next day and replaced my…read morelicense plate tail lights - it took him about 15 minutes - the price was fair compared to other quotes I received. I recommend Daniel and his work.

Not good, would not recommend. Brakes still grind and low oil a month after changing.read more

Got a trailer hitch installed here. They are first come first serve for installation so I called in…read moreadvance to make sure they had the hitch I needed, then arrived shortly after they opened for installation. The whole process took about 30 minutes. They were fast and professional!

I read some reviews on this business and not all were complimentary. My dealings with J & I Hitch…read moreand the owner were exemplary. My vehicle had several options, so I was asked to bring it by to ensure the proper equipment was ordered. Got there early and was done in 10 minutes. The proper hitch was ordered and arrived the following day. The next business day I dropped the vehicle off and it was done that afternoon. Sometimes I think people create their own drama and their attitudes lead to problems. I had no issues with J&I and would absolutely recommend them to others.

I came out from California to Oklahoma City and noticed my fluids (Oil and radiator fluid) on my…read more2013 Toyota were slightly low so I wanted the fluids topped off. Travis was my service advisor and he took great care of me. He was kind, friendly, and helpful. He treated me like a valued customer even though this was my first visit to this dealership. The dealership was very busy with other cars but amazingly, I was taken care of within 45 minutes and I was back on my way. They are very efficient and very customer service oriented. I am only out in Oklahoma for a few months, but I will definitely see Travis if I need additional service while I am in town. He was so easy to work with, and they topped off my fluids at no charge. Thank you Travis and Fowler Toyota of Norman!

I recently moved to Mustang, Oklahoma from Las Vegas , Nevada for early retirement. My son…read moresuggested Fowler Toyota for Service and we dropped off my 2010 Toyota FJ Cruiser for oil change , other services , and inspection. Ricky Toumbs was my Service Advisor and he was very nice and informative. He contacted me about other repairs and services that were recommended and sent me a form to check off what I wanted done and what I didn't want to do at this time with prices for each item. It's not cheap getting things done at the dealership , but Ricky gave me a Military Discount and good price for the items I had repaired or serviced. I went to a 4 wheel drive service shop in Las Vegas before I left that was highly recommended and had good reviews. Well turns out they broke a bolt from my skid plate and others were missing and didn't tell me and I only had one bolt holding it on for my drive from Vegas to Oklahoma with my SUV loaded and a hitch carrier mounted on my rear bumper with a heavy box on it. If that one bolt would've came off while I was driving 70mph down the highway I most likely would've crashed and been injured or killed ! Unbelievable ! So , those thread holes had to be rethreaded and one broken bolt in frame had to be drilled out and rethreaded. Synthetic Oil Change , PCV Valve replaced , 4 wheel alignment , 4 wheel drive service ( change gear oil for front and rear differential , transaxles , and transfer cases ) , rear brakes and rotors , after Taxes and Discount came out to $1001.00 . I was figuring about $1,400. Yes an expensive trip to the dealer , but I do recommend seeing Ricky at Fowler Toyota. My son had already told me about some bad shops in the area so it's good to know someone who already knows about those places. I'll be back in the Spring for a Tuneup.

UPDATE: Take your vehicle ANYWHERE but here, especially if you're a woman and/or veteran!!!…read morePurge valve was fixed at Rapid Service Center at 2001 S Air Depot Rd, for HALF of what Kevin said he would fix it for! Invoice is below. --So Kevin, when I told you that I received a quote over the phone from another shop for $187 and you told me I was being misled. I was, but by you. You're robbing people. Told me "It'll be under $300" for a purge valve on a '15 Ford Fiesta. Fix doesn't take 10 minutes and the part is around $130. Told me I was being misled by another shop that gave me a $187 quote. Charged me $30 for telling me it was the purge valve. I informed him that's what it was when I dropped it off. Wasn't worth the time.

I recently had a very good experience with Del City Auto Service. Kevin quoted me a price for…read moreservice back in December, 24, and just this week got around to getting back with him. He honored the quote and got the job done same day! Very good job.

I have been using Luke's shop for the last four years based on a friend's recommendation. I have…read morehad nothing but the best service at a fair price. If he tells you something needs to be fixed, it needs to be fixed. He will also tell you if something is coming up which will need to be fixed. Everyone wants a great mechanic who will treat you right-Luke and his folks do just that!

I dropped off my car and asked to be called about my repairs were needed within my budget. I…read morealready had a quote on one of the things needed, but wanted to get a secondary pricing. They fixed what they wanted to, left half the work undone, didn't call, and kept my money. A $400 repair (previously quote) and $27 part cost me a grand. They used to be great, but it's another ripoff mechanic shop now.

Very competitive pricing. Don't get me wrong it was still very expensive for a complete A/C…read moreoverhaul, and I had them change spark plugs and rear brakes. I have been driving in a nice cool vehicle ever since.

Had an amazing experience here. The staff here is so kind and I got the vibe they were not about…read moreovercharging or insisting to fix something that couldn't be done with a little old fashioned TLC. They fixed my tire rim without charging me and that is something I haven't experienced anywhere else. I highly recommend this place!

Chris was great and so kind. He came out and replaced my auxiliary battery within 15 minutes. Later…read morein the day I ran into more unrelated car trouble and he came back as soon as I called and got it all fixed up. My car has been terrible and he was able to fix it and explain everything perfectly. Highly recommend!

I own a 2010 Honda Civic LX Sedan. I needed all new shocks & struts, 2 wheel hub assemblies, new…read morerear springs, new water pump with new belt & belt tensioner installed. Chris did an AWESOME job and I highly recommend Chris to anyone that needs car repairs.. He was very professional and has GREAT rates. I'm not going to say what they were, but please call Chris to get an estimate, and I promise you will like the price. You will be completely satisfied when he is finished!!!!