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Knippelmier Chevrolet

3.3 (13 reviews)
Closed • 8:00 am - 7:00 pm

Services - Knippelmier Chevrolet

Auto maintenance

Auto repairs

Routine automotive maintenance

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10 years ago

I had a wonderful experience leasing my car. Wonderful people, they explained things clearly and gave me the best deal they could.

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Hudiburg Ford - Explorer when I picked up @ the dealership

Hudiburg Ford

(20 reviews)

I had been working with this dealership for nearly a week on a Mach-E they had in stock. I was…read morehonestly surprised to see an EV available at a rural dealership. In my past experience shopping for EVs, many salespeople don't seem particularly motivated to sell them, and follow-up can be minimal. I've also found that buyers often know more about the vehicle than the salesperson. One salesperson at a different dealership even told me they receive very little EV training. Unfortunately, that pattern continued here. I had originally messaged to come do a test drive and stated I would not be purchasing the vehicle that day. John G, for some reason was under the impression that I was purchasing that day. I explained to him that I needed to do more research on this vehicle before I would consider purchasing it. Trying to get information from John G felt like pulling teeth. The only times it felt he was quick to respond was when it came to money. I requested detailed information about the vehicle that wasn't listed online. The only documentation I received was a service sheet from 12/25 when the dealership inspected the car for general issues. There was no information about the battery, which is a major component of any EV. After receiving the out the door price, I counted. John replied, "We do not negotiate on internet pricing." The vehicle was already well below market value so I knew it would be tough to get the price lower. A few days later I noticed the price dropped on the website so I asked for update numbers and John G provided those. I told John I would be there Thursday morning to purchase the car. I asked if I could leave a deposit to hold it--again, no response. While reviewing the original Arizona listing, I noticed the car already had tinted windows and floor mats. However, the pricing sheet I received included an additional $549 for those items. I messaged John to ask that those charges be removed since the dealership had not added them. I did not receive a response. In hindsight, I probably should have walked away due to the lack of communication. The night before pickup, I called to confirm the car was still available, as I live about 45 minutes away. I was told it was on the lot. I messaged John to confirm I'd be there at 8 a.m. Thursday. I do take responsibility for leaving my house late. At approximately 8:10 a.m., John called to say someone else was there to buy the car. I told him I was about 10 minutes away. When I arrived, the car was gone. John explained that when I called the night before, the salesperson I spoke with contacted another interested buyer to let them know someone else was coming in the morning. Because I arrived 29 minutes after opening, I missed out on the vehicle. When I asked why my deposit request was never answered, I was told they no longer take deposits due to past issues with buyers backing out. What was disappointing was the lack of communication throughout the process and the fact that I had clearly stated my intent to purchase. I understand how sales works--I was in the field for years. I know things happen, and sometimes deals fall through. It's just frustrating when communication is limited and expectations aren't clearly managed. My advice to anyone considering doing business here: do your research, ask direct questions, and if you're serious about a vehicle, show up in person as soon as possible. If you feel that you're saleperson isn't working with you, go elsewhere.

Buyer beware. The deal was smooth. The staff was kind…read more However, this dealership will put charges in your deal then not deliver the product that was the reason for the charge. Ford Pro Pack is what they called it. Bill, one of the managers, told me that it was for floor mats, window tint and other things none of which they did. The F-250 King Ranch comes with floor mats, the windows were factory smoke glass in the back and no tint on any other windows. When I questioned the charge and requested a refund I was told all the good things they did for me in the deal and they would not be refunding the money. At the end of the day, it is theft!!! You charge for something then do not deliver, that is theft. Hudiburg Ford in Wellston, OK will lie and cheat you out of money. Find another dealership to buy from.

Knippelmier Chevrolet - autorepair - Updated May 2026

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