Matt in the service department is amazing and so helpful. Truly cares about you and your car!read more

The AI for the phone answering machine sucks. I'm about to just show up in person and I doubt it'll…read morebe any better

One star is too much. They have the worst upper management! They say they want to help, but then…read moredon't. Sales people are great, however hope you never have to deal with the management. Not helpful at all when there is an issue.

Buyer Beware - Extremely Poor Follow-Through After the Sale…read moreWe purchased a vehicle from Genesis of Norman on February 1, 2026, and our experience after the sale has been incredibly frustrating. As part of the agreement, we were owed a reimbursement. Since the purchase date, we have received nothing but repeated promises that "a check is on the way," yet no payment has been delivered. Communication has been inconsistent, and we have had to continuously follow up just to get the same empty response. At this point, it has been weeks with no resolution, no clear timeline, and no accountability. Once they have your money, customer service and follow-through appear to disappear. A dealership representing a luxury brand should operate with professionalism and integrity, and this situation has been the complete opposite. We are simply asking for the reimbursement that was agreed upon in our signed paperwork. If this is not resolved immediately, we will be forced to escalate further through formal complaints and other available channels. Buyers should be very cautious and get everything in writing and completed before leaving the dealership.

Great people & great service! We have purchased our last 3 vehicles from this dealership. Anytime…read morewe have had to have repairs or oil changes, they are always on the ball with the customer service.

I do all my shopping online and searched all over the extended metro and Hudiburg had the BEST…read moreprices by far. This is the second time they had the vehicle I wanted at an INCREDIBLE price! I started a chat with Jessica about the vehicle who followed up with a text. We set up an appointment to view the vehicle and she arranged for DAVID FIBERESIMA to have the vehicle ready when we got there!! You will definitely want to ask for DAVID because he is NOT your typical high pressure, arrogant, annoying salesperson! He will greet you with an honest smile, accommodate your interest, help you explore the options and go out of his way to be an ambassador or liaison between you and the manager, finance, and finale. There was no need to haggle because the price they set on the vehicle online was "Great" per the KBB and far below NADA value. The experience was second to none!

I have given Dobrinski Chevrolet multiple chances to sell me a vehicle and have not been…read moresuccessful. Now that Jackson Auto Family has taken over I decided to give them a chance. Long story short, they were able to satisfy every need in my purchase. Hands down, one of the best experiences I have had buying a vehicle. I will definitely go there first when I need another truck and HIGHLY RECOMMEND them if you are reading this. Casey, Brian and Brooke did a great job. Go give them a shot.

From the owner: Chevrolet, Buick, & GMC New Car Dealer, GM Certified Pre-Owned Dealer, Service, Parts and…read moreAccessories.

Incredible experience and it felt like they really cared about my time there. I will come back for…read moremy next truck

Multiple attempts to contact the dealer to resolve an issue only to never make it past a full…read morevoicemail inbox or people who never return calls.

I had been working with this dealership for nearly a week on a Mach-E they had in stock. I was…read morehonestly surprised to see an EV available at a rural dealership. In my past experience shopping for EVs, many salespeople don't seem particularly motivated to sell them, and follow-up can be minimal. I've also found that buyers often know more about the vehicle than the salesperson. One salesperson at a different dealership even told me they receive very little EV training. Unfortunately, that pattern continued here. I had originally messaged to come do a test drive and stated I would not be purchasing the vehicle that day. John G, for some reason was under the impression that I was purchasing that day. I explained to him that I needed to do more research on this vehicle before I would consider purchasing it. Trying to get information from John G felt like pulling teeth. The only times it felt he was quick to respond was when it came to money. I requested detailed information about the vehicle that wasn't listed online. The only documentation I received was a service sheet from 12/25 when the dealership inspected the car for general issues. There was no information about the battery, which is a major component of any EV. After receiving the out the door price, I counted. John replied, "We do not negotiate on internet pricing." The vehicle was already well below market value so I knew it would be tough to get the price lower. A few days later I noticed the price dropped on the website so I asked for update numbers and John G provided those. I told John I would be there Thursday morning to purchase the car. I asked if I could leave a deposit to hold it--again, no response. While reviewing the original Arizona listing, I noticed the car already had tinted windows and floor mats. However, the pricing sheet I received included an additional $549 for those items. I messaged John to ask that those charges be removed since the dealership had not added them. I did not receive a response. In hindsight, I probably should have walked away due to the lack of communication. The night before pickup, I called to confirm the car was still available, as I live about 45 minutes away. I was told it was on the lot. I messaged John to confirm I'd be there at 8 a.m. Thursday. I do take responsibility for leaving my house late. At approximately 8:10 a.m., John called to say someone else was there to buy the car. I told him I was about 10 minutes away. When I arrived, the car was gone. John explained that when I called the night before, the salesperson I spoke with contacted another interested buyer to let them know someone else was coming in the morning. Because I arrived 29 minutes after opening, I missed out on the vehicle. When I asked why my deposit request was never answered, I was told they no longer take deposits due to past issues with buyers backing out. What was disappointing was the lack of communication throughout the process and the fact that I had clearly stated my intent to purchase. I understand how sales works--I was in the field for years. I know things happen, and sometimes deals fall through. It's just frustrating when communication is limited and expectations aren't clearly managed. My advice to anyone considering doing business here: do your research, ask direct questions, and if you're serious about a vehicle, show up in person as soon as possible. If you feel that you're saleperson isn't working with you, go elsewhere.

Buyer beware. The deal was smooth. The staff was kind…read more However, this dealership will put charges in your deal then not deliver the product that was the reason for the charge. Ford Pro Pack is what they called it. Bill, one of the managers, told me that it was for floor mats, window tint and other things none of which they did. The F-250 King Ranch comes with floor mats, the windows were factory smoke glass in the back and no tint on any other windows. When I questioned the charge and requested a refund I was told all the good things they did for me in the deal and they would not be refunding the money. At the end of the day, it is theft!!! You charge for something then do not deliver, that is theft. Hudiburg Ford in Wellston, OK will lie and cheat you out of money. Find another dealership to buy from.

My fiancé and I went to go look at a new vehicle for me and we immediately fell in love with this…read more2026 Traverse. We had an amazing salesman named Junior. He was very knowledgeable and personable. He made everything quick and easy. We didn't feel pressured to make a purchase. George was awesome as well. He was our finance guy and he worked his magic and got us the payment we wanted! If you are looking for a brand new vehicle, I highly recommend John Holt. Make sure you ask for Junior!!!

Great Service! service was fast and Hannah had me out in a flash!!! They also wash & vac my vehicle…read moreand it looked like a full detail. GREAT JOB!!!

Great service, honest evaluations and options! Great local owned shop! My go to place, after moving…read moreto Blanchard 2 1/2 yrs ago

Top notch quality people. Just the best place around for oil changes and tires. It is very nice…read morehaving them close to home for all my routine vehicle maintenance needs at a very fair price. Friendly welcoming attitudes by everyone that works there.