Everyone was helpful and patient with me having my car issues. They would help answer my questions…read more Katie helped me through the long and hard process I really i appreciate her and all the other employees.

Today is 4-2-2026 Review abt yr ago. Purch'd Duralast Flr jack. 1st use, worked well still in 1 yr…read morewarranty & orig box. 1 yr aftr, i used again 2 chng my oil again. Barely pump few lbs! Box had oil stains. I remember $ was surprisingly low. But i was ignorant of diff brand pricing, quality etc. I called & thier response was nothing they can do past 1 yr warranty. i tried 2 ask why oil plug was either welded shut or goop like epoxy. So i couldn't even refill it. Come to find out, & unknown2 me at the time, it APPEARS it was used returned jack.. I NEVER KNOWINGLY Purch ANYTHING USED, OPEN BOX, REFURBISHED. I went2 another AutoZone, recently 2 see, they had a tiny sign used, but I'd have noticed if it had been there at other store, bcuz i gave leaking non functional used once, jack 2my neighbor & told him fix it it's yours. He did fix it!! I asked how'd he get the plug open. He said plug was elsewhere on jack. He Offered 2 give back but i couldn't go back on my word. He restaited give back - I said no but loan it to me abt once a yr. He agreed. In short all the other store had2 do was look at it. HOWEVER They don't sell jack oil :-( or so guy at store said. I'm guessing 1st owner somehow intentionally or unintentionally loosened oil plug or worse it comes loose by itself. Guy at store said seals go bad after yr or 2 & they don't sell the seals either? I haven't checked if any of that (oil or seals) is true. No intention of purch any thing significant frm them again, convenience only. Also chngd rating frm 1* to 2.5can't do 2.5 so 2. If U plan to purch frm AutoZone MAKE SURE It's NEW, & they sell maintenance type items 4 that product, seals, specialty oil, screws, nuts or bolts, hinge pins, wheels, specialty batteries, battery door covers, specialty funnel, handle, ETC OR Name of someone you can obtain those items

I was looking for a new 2026 F150 Super Crew with a 5.0 3.73 loaded with chrome package. I called…read morethe dealership and got with Steve a sales rep. They had the exact one I wanted , fully loaded. He connected me with Shannon and Tanner the sales managers. They gave me an excellent price and since I'm located in California delivery to my house. The deal was very easy and didnt take a long time like other dealerships. It reminded me of the old Saturn dealerships. They told me price, worked with financing and now I have the truck I wanted. Jennifer in the title and registration department was very nice also. She sent all my docs to the local DMV in California so I could get my plates and registration. Shannon scheduled delivery of my truck when I would be home. Steven even had truck washed fueled when it was delivered . The service department even checked the oil and fluids before shipping it by car hauler I am planning to buy another vehicle from them . This was a very nice dealership with helpful people working here. Want a good sales rep ask for Steve Logan the general manager even called us personally to follow up on our purchase. Thank You Lithia Ford of Boise

The management team at Lithia Ford in Boise has decided to keep Curt as a service advisor even…read morethough a customer brought fraud allegations against the service advisor to the dealership. This advisor tried to sell the customer an auto part the customer did not need or want. Please be very careful when a service advisor tells you something you supposedly need and you do not need it.

After going to multiple auto parts stores in this area, NAPA has given me the best experience and…read moreI'll share why. Customer Service- As soon as you walk in, someone greets you and acknowledges your presence. Depending on how busy the store is, they will right away offer to help you with anything you need. I have been helped on multiple occasions before I even made it to the front counters by everyone who works there. Koby, Rich, Clint, and Trisha are always quick to show you that they value you and appreciate you choosing their store. Even when things get busy, they keep the lines moving and give each customer the help they need. I did not know that Koby was the store manager for the longest time, because he, like everyone else at the store, approaches every customer with humility and kindness. Not a common occurrence in today's world of self-inflated middle managers Auto Parts- They offer multiple tiers of parts for you to choose from. Whether you're on a budget, or looking to put quality into your car, they have it. They also carry OEM parts from brands such as ACDELCO. Often times, they may not have a part on hand due to the insane volume of car parts that exist. When this is the case, their stores can have it transferred to them and available in a few hours. On extremely special parts they order from specialty vendors, i've never waited more than two days. I purposely run NAPA parts on my truck as a testament to their quality, I believe in putting my money where my mouth is. These days, it's often a thin line that separates who we give our business to, especially in the auto industry. NAPA has my business, and I hope everyone has the opportunity to enjoy them like I have.

I received exceptional service from Ben. He was willing to go above and beyond to help me with my…read morecar needs. He not only put on my windshield wiper blades, but helped with my license plate. Great job Ben!! Thanks

I very rarely review places on Yelp as service is usually okay at most places - something that is a…read morebit above average or a bit below average is not going to convince me to spend my time writing a review. Dowdy's, however, went well beyond good service for me. We woke up with a car issue, did a bit of panicking, randomly found a place online that was near work, called the shop, and Dowdy's told us we could bring it in immediately if we wanted. They checked it out, diagnosed the problem, and then informed us that we were probably still under warranty and should see if we can get it repaired through the dealership with little cost to us. I'm not sure if the dealer/warranty will cover our issue yet, but I am pretty sure that I will be taking all of my future service to Dowdy's. They easily could have just fixed our car and not mentioned a cost saving alternative; instead of getting a quick buck, they have earned a future repeat-customer. Thanks to Tyler and the crew for their help today.

Dowdys is a place that does not honor business agreements. One was struck where they would keep a…read morecar because it could not be paid for. They agreed to this. Then, they sent a bill that was not a part of the agreement. All that was asked for was the license plates be sent to the owner. Dowdys said that this was just too much for them to do. I will not be doing business with them. And I suggest that others not do business with them also. B.usinesses should honor an agreement that was struck. Not pussy foot around for weeks without a word. Just be leary about doing business with Dowdys.

I had them install a $2000 system in my motor home. Have…read moreto admit I was disappointed at first. Took over a month to get an appointment then I called 2 days prior to verify time and most important "parking" as this is a 45' tag Axel Bus. Upon arrival the spot discussed was filled up and the technician was no were to be found. (Stuck on the freeway). Then it was supposed to be a one day job that ended up being two, (because this technician showing up late?) With that all said; This shop is a bit more "relaxed" then I prefer BUT: Outstanding end results! I'm very picky and have spent a fortune on sound systems plus owned a business that used high end Equiptment. The fit and finish was very good and the sound quality exceeded my expectations! I completely recommend this shop! Need to be patient but you'll be happy with the result.

Absolute trash sold me two batteries saying that they would support my stereo when I hook them up…read moreand found out they would not call them and told them that they were wrong and they said that they don't do returns no refunds so I spent $1,000 on batteries and got ripped off by these people you can't click on me to be the best in car audio and can't even recommend batteries that are correct and then if you're wrong return policy or not if an employee is the one that tells you that it will then they should take them back if it doesn't don't buy from these people the owner is the one that makes those decisions and he didn't even call me back trash