I needed to stop by a NAPA Auto Parts after work, so I appreciated that they were open until…read more7:00pm! The other NAPAs in the area were closed by the time I was off. The guy I worked with was very polite and helpful. My only issue was that there was no concern for public health during the current coronavirus pandemic. None of the employees were wearing masks. There was no signage regarding protocols. No sanitizer was available. So, would most likely be a great place to shop, just not during a pandemic!

Great USA products. Exceptional value. Personable staff. Very knowledgeable about inventory and…read morebetter still the ability to give you good value optiions

Took my Ford escape in to them to fix my transmission and had it for a couple of weeks then told me…read moreit was fixed and charged me all most $1500 and I only had it for a couple days and was having trouble with the transmission and took it back to them under there supposed guarantee and had it for almost 3 months and then told me that they couldn't fix the problem and turned around and charged me another $500 for doing nothing to fix it in order to get my car back. Tried to talk to the supposed Manager and he was a total joke and shouldn't be running a place like that. Now I will have to take them to small claims court and deal with all that headache in order to try and get my money back. In my opinion do not have any work done there or you want be happy.

The worst experience I have ever had!!! Very disrespectfu! poor customer service poor communication…read moreand no accountability

Called for bearings for on a Friday and spinal hub adapters they had it all in stock and shipped…read morethat day had all parts by Tuesday, they were able to assess what all I needed based just on a picture I text and sent exactly what I needed. Awesome people with great response....

From the owner: Drew's Off Road is a full-service off-road and truck accessory shop located in Hamilton Ohio. We…read morespecialize in air-cooled VW service, repair and engine building. Come by today and check out our show room stocked to ceiling with truck accessories and air-cooled VW parts!

I went to this AutoZone twice in two days. I'd been here before that. I guess AutoZone and places…read morelike that are places people have to go to from time to time and don't think much of it. I'm generally pretty unhappy with picking up car things. This time I knew exactly what random bit I needed. I think I surprised the fellow who helped me. Frankly, I was rather impressed with myself, too. But, really, the people who work here are just ridiculously nice. Everyone asked if I needed help, if I was taken care of. And it wasn't just me. They were like that with everyone. They worked as such a cohesive team, it was amazing. I will not name names or places, but later in the week I ended up at a car place similar to this with a friend and was struck by how different the lack of service and dynamic was. These people were just on their game and willing to help in any way possible. I highly recommend this location. I didn't feel like a burden and it was genuinely pleasant. I won't feel as unhappy about going to the car store now that I know this place exists.

Stopped in to pickup some exterior bulbs for my car. Walked right in and they are located in the…read morefirst aisle. Quickly found the part number I needed in the book attached to the shelf. Had a quick question for a staff member. Walked to the front of the store and waiting at the register for a couple minutes before I was acknowledged. Three stars for less than prompt customer service without there being a line. I did get the part I needed.

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again

Always helpful and usually always have what you need!! I've never had a bad experience. It's easy…read moreto get to and away professional in their service.

I was very please Brian in Store 4519 on Union Center Blvd. He was very friendly, gave me options,…read moreand when I still wasn't sure what was best, he volunteered to go outside and take a look for me. He checked my oil and put the oil in for me. Since I am hindered with extra long finger nails, his services meant the world to me. I also saw how patient he was with an elderly gentle he waited on prior to me. He deserves a raise for sure.

Wasn't really in the market for a new bike buuuuut saw the shop posted a GSX-8R with only 118…read moremiles!?!? I had to see it in person. Met John at the shop and he put a deal together for me. He wasn't all, pushy or sneaky salesmen vibe. He's down to earth snd you can just talk shop. If you're interested, cool... he'll make an offer for ya. Long story long, I didn't plan on buying a bike that day, but was in and out, key in hand within an hr. He even offered a discount because I'm retired Air Force, so veteran friendly small business is always a plus to me. Bike looks amazing and I plan on bringing my other bike over for some new tires.

Took my 2008 Triumph Sprint ST into John for a new Trident exhaust upgrade/ led headlight upgrade/…read moreand a tune up, this was a very technical job since a ECU software upgrade was a important part of it, John dug right into it and gave me back a awesome running bike with all the upgrades I asked for, the bike runs so well now, like a new/ different bike, and John won't break your bank doing it, much more reasonable than any Triumph dealership, he's got a nice shop and you can trust his skills for your bike he loves them just as much as you do..

I came in here because I needed a few parts for my 1972 Karmann Ghia. I didn't even know this…read moreplace was here until a friend pointed it out to me. I walked in and was greeted as soon as the door was closed behind me. This place is packed full of just about any Beetle or older aircooled VW part you can imagine. If they don't have it they can get it. I got several small items I needed for my car and the parts are very good quality. I will be back for further VW items I need as I work toward getting my KG back to happy running condition. I can't wait to go to their April swap meet.

From the owner: We specialize in Vintage Air-Cooled Beetle & Aftermarket Buggy parts and accessories.read more