Took my Ford escape in to them to fix my transmission and had it for a couple of weeks then told me…read moreit was fixed and charged me all most $1500 and I only had it for a couple days and was having trouble with the transmission and took it back to them under there supposed guarantee and had it for almost 3 months and then told me that they couldn't fix the problem and turned around and charged me another $500 for doing nothing to fix it in order to get my car back. Tried to talk to the supposed Manager and he was a total joke and shouldn't be running a place like that. Now I will have to take them to small claims court and deal with all that headache in order to try and get my money back. In my opinion do not have any work done there or you want be happy.

The worst experience I have ever had!!! Very disrespectfu! poor customer service poor communication…read moreand no accountability

Thought I needed an alignment so I went in and the guys there took one look at my car and told me…read moreto get my tires leveled instead and that it would be cheaper too. They were right and it fixed my issues. Very fast and professional. They don't try to upsell and are straight up! Will be going back when I need my tires replaced!

I want thank them for being a straight up company. I took my wife's car there to get the A/C look…read moreat. It has the 1234Y/F freon that not everybody has the machine for. This all started by me thinking I could charge it because it wasn't getting cold enough and probably was a little low. Well it got worse. C&L told me someone over charged it and that they would only change me for an hour of shop time. They could have taken advantage of me but they didn't, that means a lot to me. Lessen learn to me. That's why they have a vary expensive machine to check the A/C. Thanks Doug

I needed to stop by a NAPA Auto Parts after work, so I appreciated that they were open until…read more7:00pm! The other NAPAs in the area were closed by the time I was off. The guy I worked with was very polite and helpful. My only issue was that there was no concern for public health during the current coronavirus pandemic. None of the employees were wearing masks. There was no signage regarding protocols. No sanitizer was available. So, would most likely be a great place to shop, just not during a pandemic!

Great USA products. Exceptional value. Personable staff. Very knowledgeable about inventory and…read morebetter still the ability to give you good value optiions

I've been to Equamotors a few times and I really appreciate their work. Their maintenance and…read morecustomer service. They don't rip you off like the majority of Firestones and, as a woman, they don't treat me like I'm an idiot. I trust them as both mechanics and people.

I don't know anything about cars and I've been burned by mechanics before who have over engineered…read moresolutions to my simple auto-mechanic problems. I just moved to Cincinnati and was nervous about having to start all over finding a good honest mechanic. I will be looking no further. Patrick was awesome! He spent 15 minutes fixing the problem with my car then when I tried to pay him, he declined to accept payment. What a guy! He could have worked on my car for 2 hours and told me that I needed a new flux capacitor or something but he didn't. I'll definitely be bringing my bigger repairs to Patrick.

Take great care of my car. Have all the service records from the previous owner so they always…read moreknow what needs to be done

8/12024 My vehicle started shaking when it reached 40 mph. I brought it into Glenway auto. They…read moresaid I needed new tires. More specifically they said tire was cupping. Some of the wires broke apparently in the tire. I did not believe that at first and I did not see any indication of any thing wrong with my tires, but I went along with what they said because they are the professionals. I picked my car up after the new tires were installed.. driving down harrison It had the same rattling at 40 mph. I called them irritated and said did you test drive this vehicle? They said they did which I dont believe. . long story short they said the problem is my drive train is worn out and I need a new one. they claim that two different problems were causing the vibration. the likelihood in my opinion of having two different issues causing the same problem is pretty much unbelievable the reality is they either misdiagnosed the problem or they are crooked. either way I don't want anything to do with them again. I bought four new tires at $862 which i believe were not needed. That they conveniently profited from.

Impact Fleet saved me. I took on contaminated fuel in Tennessee while on a round trip from Florida…read moreto Indiana and back. The fuel ruined my fuel system and these guys put it back together again. They not only fixed the truck, they worked with me to get it towed from 150 miles north of their location and repaired it in record time so that I could keep going with my travel trailer. The operations manager was in constant contact with me and let me know all along the way how things were going. He also provided all necessary documentation for a successful insurance claim. I'm so lucky, due to these guys, I was able to finish our trip and return home on time to meet other obligations. Sure, it costs some, but at least I got something done, unlike some of the dealerships I had taken this to along the trip who kept making up excuses for the issues and charging me for work that did not make a difference. I would highly recommend this repair facility if you need honest true work done on your diesel. Thanks

I would never recommend this place to work on any diesel truck they charged me $1100 to diagnose my…read moretruck they took my truck apart and didn't put it back together after diagnosing it their prices are outrageous they bent my bumper up with the forklift they dented my tailgate they dented my bed of my truckThey got grease all over my cowhide armrest I and put my wheels and tires back on backwards and when I called to ask them about this they never called me back they said that they would call me on Monday I called them Monday they answered and they said they call me back in a couple hours never heard back from them called them Tuesday never heard back from them called him Wednesday they ignored my call called them Wednesday afternoon got a hold of somebody saidthat they will call me back on the shop manager comes back never heard from them.

Absolutely terrible experience with A1 Diesel. Truck went in for an issue that clearly seemed…read moreelectrical related, they had the truck for 2 1/2 weeks with very little real progress. In the end, THEY ended up taking it to Clark Power Services because they were simply incapable of figuring out what was wrong themselves. Clark had the issue figured out in roughly 3 hours flat after A1 had the truck for over 2 weeks with no real findings. The issue ultimately ended up being a bad ECM, something they could not properly diagnose on their own. That alone should tell you everything you need to know. It felt like they were just throwing parts at the truck instead of properly diagnosing anything. I can't really say communication was awful, but by that point I was honestly so burnt out dealing with this situation that I had almost stopped caring altogether. Losing time and money like that gets old quick. While the truck was there, I also had them replace the steering gearbox. Got the truck back and immediately realized something was seriously wrong -- I had roughly two turns to the left and only one turn to the right. They had both connection points installed on the wrong teeth on the gearbox. Because of that, I had to miss out on even more work and take the truck BACK to them to fix their mistake again after the fact. So basically, they charged me almost $5,000 to replace a steering gearbox and couldn't even get that right the first time. It should be common practice to actually check and make sure the truck works properly before sending it out the door. I also had to spend around 2 hours trying to figure out why my air conditioning suddenly wasn't working after getting the truck back. Turns out they had pulled the A/C relay and never put it back in. On top of all that, I then had to take the truck to a THIRD shop to actually get the ECM swapped out because the truck is EGR deleted and tuned. That part isn't really A1's fault if they don't want to work on deleted trucks, but overall I ended up off work for roughly 3 weeks, over $10,000 deep in parts and labor, not even counting the thousands and thousands of dollars lost from downtime and taking the truck to an incapable shop to begin with. All of this for an issue that took Clark roughly 3 hours to diagnose, and my trusted shop less than 2 days to get the ECM ordered, tuned, installed, and the truck back on the road. 3 weeks. 3 damn weeks. I will say the people there seem good hearted and kind, but in my opinion the shop feels heavily staffed with younger mechanics who just don't have the experience or knowledge yet to properly diagnose and work on semis. That might be okay for small jobs, but when your truck is your livelihood, guessing and trial-and-error repairs get expensive fast. After all the downtime, stress, lost work, and repeated issues, I would not recommend A1 Diesel to anyone who actually depends on their truck to make a living. Save yourself the stress, wasted time, and wasted money and go somewhere else.

Squirrels made a nest in my air cleaner 2 years ago and my 6.4L F350 has been losing coolant and…read moreblowing cold air ever since. I took to several "diesel specialists" and every one of them told me I had a blown head gasket and would need a $10,000 repair for a truck barely worth more than that. I finally found Mo at A1. He diagnosed what the real problem was OVER THE PHONE! Took it to him and he verified that the heater core was plugged due to one of the brilliant guys I took it to before mixing a different (wrong) type of coolant in the engine which gummed it all up. He cleared out as much sludge as he could and got the heat working again. He could have easily said what the others said and pocketed several thousand dollars. If you have a diesel, this is the only HONEST place you should take it to.

The folks at Spade's take care of my vehicles as if they were their own! They go above and…read morebeyond...

Fourth car I've brought here for window tinting! That speaks for itself! Thank you Spade Kreations!read more