When you walk in the door are you the customer or the O'Riley's deliver boy? Who knows at this location! After purchasing brake calipers at this location, I took them home and started the installation. Only to realize that they sold me the wrong set. After going back to the store I was told they were "boxed wrong" and had the incorrect part. Since I had begun the installation under the impression that these were the correct parts I ordered, some brake fluid got in the box when I took it for return. Instead of giving me the correct part that I had ordered (I saw them sitting right there) I was told that ME, the CUSTOMER, had to drive to the O'Riley's in Shakopee and get my calipers, then COME BACK to the Chaska location to give them the EMPTY F*****g Box to replace the one I "ruined" Why do that when they can't even use the box correctly in the first place?
Will never return to this location, wasted my Saturday.
I recommend the Napa Auto Parts across the street, they don't turn you into their parts runner. Scratch that, EMPTY BOX runner. read more