Took my Commodore in for two new front tyres and a wheel alignment this morning. The professional,…read morefriendly staff who worked on my vehicle were very thorough and particular with the task at hand. I drove my car home and it felt like different vehicle, a massive improvement. No more drifting to the left and now able to travel in a straight line WITHOUT drifted off. It feels much safer and stable compared with what it was prior to visiting Ian and his crew. Prices were very competitive to boot! Highly recommended this tyre company!!! Dave

Had a wiper and tire emergency, happened to be by the Lakeville North GVT store and the guys got me…read moreright in, fixed everything and back on the road. Had never been here for anything before but will definitely be back. 5 Star Service all around...THANK YOU!

TJ started off by talking to me at length and setting up an appointment and answering all of my…read morequestions and I had a bunch. We arrived at the appointment, had the vehicles waiting and answered all of our questions. We told him we had other vehicles to look at and did not pressure us. He kindly followed up during the day with some updates and we went back, negotiated a deal we were satisfied with and he stayed with us until it was time to go. Very happy with TJ's service and that of Luther Burnsville Hyundai. We are in the market for another vehicle so we have TJ looking for us. He understood our needs Got direct very straight answers Was persistent but not pushy Car was ready for us in perfect condition He kept in touch with us post purchase They accommodated us to keep the vehicle there for a day and even texted us how we could get the keys He delivered the exact vehicle my wife wanted, the color, the year for the price I was comfortable with.

This was one of the more unprofessional experiences of my entire life. It started when I set an…read moreappointment for a Friday late morning to have a dash light checked. I show up and I'm told they will need to keep the car and it will be "two or three days" before it gets in. Meanwhile a dude walks in off the street and asks to get an oil change and is ushered in directly. What? Meanwhile, before it's even checked in, I have multiple texts on my phone about trading in my car and getting a new one. Flash forward and it's now Monday, I'm given another run around about things but no answers, however they had a service advisor call me. Again, no answers, more questions. I'm told nothing and I'm pushed another week before I a text stating I need a new motor. Still, no diagnosis, no explanation, no how did we get from dash light to new engine. I decline, clearly, and I get another call stating I should call consumer affairs. Needless to say it had been 3 weeks and I still had no answer. From the arrogance at the service desk, blowing me off and just forgetting me on a stack of paper on your desk, to the shady BS, this isn't your place. Anywhere but here. I'm done with Hyundai and Luther Automotive in the whole. If this is how everyone is treated here, it's a wonder they're even still open. I can't take stars away here but I would have gone with about a -2 on this visit. Just bad.

New owners! Friendly, knowledgeable, trustworthy - are my first impressions…read more They squeezed me in for a quick oil change, and I was back on the road quick. I will use them again.

The owners act with integrity and demonstrate a genuine commitment to fair resolution. I…read moreappreciated the care they took to understand our situation and ensure a positive outcome. I'm really impressed with them!

This place is hands down THE BEST for all your automotive needs! John and his team are so kind,…read morethorough, fun and HONEST! The customer service and communication is top notch. They have my business for life.

Excellent customer service, and highly recommend! They are methodical, and communicative in their…read moreapproach. Appreciated their helping and guidance through the process. Very professional and wouldn't hesitate to use again.

I had a terrific experience buying a used car at Luther Kia. Straightforward communication, a bit…read moreof salespersonship but not too much, clear and transparent pricing and process, and in the end -- the right car at a reasonable price secured with no fuss. This was an excellent car purchasing experience. Next time I need a car -- I'll go to Luther Kia first. I recommend without reservation.

I want to start by saying KIA vehicles are great. The warranty the best…read more I wish I could say the same for the service. Previously I had an appointment that we decided to wait for, rather than drop off an pickup. They made us wait 3 hours with NO communication. I called to check in and they said "We haven't looked at your car yet". What? Why do we make appointments if you don't have time that you allocated for that repair? I expressed my annoyance, so they got right to it. I watched them, guess how long it took to do the repair? 10 minutes. That's right, three hours of my time off work wasted, for 10 minutes of work. Okay, moving on. My car was busted into by junkies, who smashed out the driver side windows of multiple vehicles on our block. I call Luther KIA in Bloomington, and talk to a service representative to get an estimate and schedule an appointment. He gives me an estimate and sets up an appointment to come in and have the glass replaced. A week later I go in for the appointment, and another service representative tells me that the appointment is to get an estimate, I explain I already had one. The new estimate is, surprise! Higher... and they tell me they don't have the part and it will take a week to 10 days to arrive. Once the part arrives, they will call and setup an appointment, which will (Due to being busy) likely take another week. I point out this will places me at 3 weeks with no real window, and likely 4 weeks to have the work done. I tell him I want him to setup an appointment for the 25th, the day they expect to get the part. He agrees to this. Then I get a call, "We have your part, call us to setup an appointment". I call them and state that I should already have one setup, they look and say no, they show no appointment. The soonest they can do the work is... ready? another week out. This puts me at over a month with no real window. When I was there, I complained about their poor communication, and someone claiming to be a general manager interjected and said they would personally look into it and get back to me. Any guesses? That's right, never heard from them. They don't care. And they had a bunch of kids in their back office that were literally laughing at me, they finally closed the door. This is all a big joke to them, because they have plenty of business. I don't normally bother with reviews, but the service at Luther KIA in Bloomington sucks.

Great Bear did an amazing job on my vehicle. I dropped off my car expecting to get it back the next…read moreday--NOPE. They grabbed my keys and had it up in the air before I even left the lot with my ride. They communicated clearly and efficiently via cell phone, explaining what areas needed attention, how much everything would cost, and whether they could complete the work that evening. About 30 minutes later, they called back to say it was already finished. The customer service, especially from Liam he was phenomenal, and the pricing was very competitive. Overall, an outstanding experience. I highly recommend Great Bear!

They're great with people and helping others with their cars. I've been going to them for 9 years…read morenow.

Service Appointment made for September 19th. at 7:30 a.m. Paid to have van towed and dropped off…read moreThursday morning. Van sat and never looked at and finally 6 days later, had to pay again to have towed to another dealership 60 miles away to be actually serviced. GM and family owner, Heidi Strong disregarded it as a miscommunication on the Servives Managers as they deemed it as a "drop off appointment". The GM gave no solution, only to impersonally text me, " Yes, Eric put you in our scheduler to set you up with an appointment on that day like he said, so that they could fit you in when able. Otherwise, you would not be present in the schedule to fit you in... so basically there, but pending like he explained. The verbiage should b updated to reflect that, but brand new system that we r working through. So same as what he told you during the conversation. Sorry 4 the confusion." They lost a potential customer and one to warn others, as they also blame it on "A new computer system". Here's my appointment confirmation text: "+1 (833) 818-3275 Text Message * SMS Mon, Sep 15 at 10:32 AM Waconia Dodge Service Appointment confirmation for 2017 CHRYSLER PACIFICA Friday, 09/19/2025 at 7:30 AM Reply STOP to OptOut. Thursday 8:01 AM Waconia Dodge Service Appointment reminder for 2017 Chrysler PACIFICA Friday, 09/19/2025 at 7:30 AM Reply STOP to OptOut."

We've been customers for a long time. The folks here have always been courteous, straightforward…read moreand easy to work with. Our family has biuhhththeee cars here and maintained them with their service department as well. The prices have been fair and they have been accommodating as well when something comes up like today when suddenly my battery indicator lit up. Really pleased with the service and the help.

The outstanding customer experience at Wayzata Auto Center Collision Repair has compelled me to…read morewrite my first Yelp review ever. Calen was fantastic. He proactively kept me up-to-date on the progress of my repair leaving personal messages every few days. It made me feel confident in the estimated completion date and valued as a customer. He also helped me to coordinate with my insurance agent. And my car looks great. I would encourage them to spruce up the entry and waiting area so the physical experience better compliments and matches the customer experience.

Brought my car in for a full driver side replacement and paint, and have had a great experience…read more Tyler has been awesome and super responsive when it comes to times I could bring it in and or small fixes that needed to be done after it was completed.Chris who has been working on my car has been super awesome as-well. Brought me out and explained everything that they did and if I had any questions to feel free to ask. Honestly couldn't have received any better service.I have been screwed by a couple of shops so to get a shop like this was super refreshing. Could not recommend these guys more, my cars will be brought back here for as long as they are here.