Lulu the manager in training is extremely rude and disrespectful. I would not recommend going here…read morey'all are better off at O'reillys or any other auto store.

Our water pipe broke and we needed a pipe wrench so we went to this place at 8:50pm we just needed…read moreto get that one thing and the guy told us they were closed and didn't let us get in.

This place is a parts house "RIP-OFF" ! ...Bought a CarQuest cabin air filter for my Toyota…read moreTacoma : cost $29.99 + tax. Later, I needed another cabin air filter for the wife's Toyota Venza and went to Auto Zone......and out of curiosity, asked how much they charge for a cabin air filter for the Tacoma...... I was floored when they told me it was only $13.99 + tax for a STP filter. I will never purchase anything at advance auto parts ever again !!!.....

Normally I go to AutoZone for my car parts, but since this store was closer to where I was at the…read moretime, I decided to give it a try and see what it was like. I was completely satisfied with my experience. Customer service was great. They looked up my part, immediately went to get it off the shelf, and rung me up. The other cashier standing by kept me company while they located the part, which wasn't long. I will definitely come back, for more needed parts. :)

Very LAZY girl did not want to check by engine light because she said she needed a engine code... I…read moredid not understand this, since you have to check with the analyzer first but she continued to ARGUE that I needed the engine code I said look my check engine light comes on when it misfires...I don't know what kind of help ADVANCE people HIRES but they are not customer service oriented AND WERE extremely RUDE...good luck with them.

1 star is being generous. Worst service imaginable. Lazy bums at the counter who didn't want to…read morechange my car battery because it was raining - interesting, as my $135 battery was under warranty with them. Is this some company policy? AAA technicians change batteries in all sorts of inclement weather. Avoid this store at all costs.

It's hard to find a good mechanic these days. They either done have the right experience or they…read moreover charge and in some cases they just can't be just with your car. Thats not the case here at Sky's Auto Repair. JJ the owner has been a mechanic for years on top of years! His employees are just as knowledgeable. One of the thing I appreciate the most is JJ will tell you what the exact problem is and recommend the best path to fix it. He doesn't add on parts or unnecessary services. He even shops around when parts are needed to make sure you're getting the best price. The quality of work and fast turn around time makes him my go to mechanic. If your car needs work or state inspection sticker, this is the place you want to go to.

Mr. Jay is extremely knowledgeable, relatable & professional. I took my Jeep wrangler in for an AC…read moreissue, he was able to quickly get me in to replace the hose from my compressor to the confessor. He was able to pin point the reason for the issue and not only that but also fix the hood of my vehicle to avoid that from happening again. He then proceeded to scan my Jeep for any other issues, he informed me I needed a tune up as well as some other cosmetic changes. I trust Mr. Jay to the fullest when it comes to any mechanic issues and you should too. He is new to the neighborhood but don't let that steer you away, he will be booked up as soon as everyone realizes his expertise is unmatched.

Never anyone to help. Slow, the ladies that work here ignore you.... stood in line for 15 minutes…read moreonly to get skipped because I needed a diagnostic reading. Worst service ever.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I am a 31-year old African American male who is an account manager for one of the largest security…read morecompanies in the United States.. I've been doing business with Market Street Auto Parts ever since 2008, and this one particular time that I came to do business , the owner of the establishment treated me like a criminal . Mind you I wear a shirt and tie and often when I leave the office on my lunch break I go by Market Street to see what parts I can purchase.. there is about six or seven totaled out cars parked in front of the establishment , so I was browsing through the cars I did not touch them nor did I look inside of them I was just looking at the vehicles from a glance . And the owner came out and started shouting you need to go inside why are you out here go talk to them first in front of 2 other Hispanic customers . Then when I went back inside to speak with the representative named (Caesar )who has wonderful customer service .. I notified Caesar that I will be interested in buying 2011 Dodge Challenger Wheels because I've purchased a few sets of Wheels there previously .. he took my information down as always and he said that he will get back to me Cesar is a great guy wonderful person excellent customer service he believes in treating people right. When I walked back out to the parking lot I saw the owner again and he looked at me with a frown and said" I told you to go inside why are you still out here looking at the cars " I stated I have already spoken to (Caesar) about the Dodge Challenger Wheels " he looked at me rudely and he brushed me off and he told me "whatever " I haven't felt this disrespected and years I know this is a very sensitive time in our country and I would not think that an owner would treat such a loyal customer like this after all these years.

Rude and unhelpful on the phone. Do not speak English very well. Ended up at Atlas parts in…read morePasadena and they were great. Night and day.

Ms. B Quijano is the best! We needed to have our battery checked as we are just passing through…read moretown. We had no tools and nowhere to do any mechanic work. She not only tested our battery but actually installed the new one and cleaned the battery cables for us. She even went the extra mile and checked the alternator and some other systems to make sure there wasn't a drain on the new battery!

Ethan J. Was very helpful in helping me put a battery in! When I have no idea how. Might be the…read moresmallest thing to do but he didn't give me an ugly look when I asked him if he could put it for me. He made it look so easy! Thx you so very much kind sir. He is my hero.

I arrived approximately at about 6:45 since I figured they open at 7:00am I thought hey let me try…read moreto be first in line today which I ended up being by the way. All I need is an oil change nothing more nothing less it's now minutes past 8am and no one is here at all I just been sitting here supposedly the employees are running late but more than a hour isn't running just late it's bad that employees don't care poor service poor bad energy when they do arrive it's written all over there faces that they don't want to be here. I was jolly this morning but now I'm upset this is a zero star location if you want to have a bad day just pull up to Walmart auto car care center they'll have you wait 5 hours for a oil change.

Two hours later still waiting for them to start service . An oil change change shouldn't take this…read morelong. Never will I come here again.

I got immediate professional help with friendly service here. Just can't beat it and the price was…read morevery competitive. 3 year warranty! I highly recommend this business! All I did was pop the hood and they done the rest.

For a girl that has to do a lot of things on her own changing a battery is not one of them. I have…read morea 2015 Chevy Impala and I had NO CLUE how to change out my battery. Not only did Battery Warehouse of Baytown save me 50 bucks but they also helped me figure out how to put the battery in my car. I always go to Auto Zone or O Reilly's to get my batteries but I think it is well worth the drive from Pasadena to Baytown to get my battery replaced from Battery Warehouse of Baytown. For the next two years I have worries either if this one goes out. They gave me a free 2 year free replacement deal. Thank you Randy!!! (shop owners name)