If I could give negative stars I would give them all DO NOT…read morePURCHASE FROM COMPANY Fraud fraud fraud fraud fraud - cómo se dice ? Oh yeah FRAUD They say they got good quality engines but they don't have nothing just a load of fraud Told me they'd return my money but it's been 90days now and crickets

Poorly..no communication. Received my 1150 have no transmission and not yet to get my my…read morerefunded..horrible experience...run..run..eun...Rose Stewart and Henry Grant are not to be trusted.. I will be pressing charges and doing everything in my power to resolve this issue..

Can't say enough about their professionalism and deep knowledge. Not only will these guys save you…read moremoney over the dealerships, based on my experience with the Dallas area dealers this technical team is head and shoulders stronger.

The only place you should have your BMW serviced at! Coulter is extremely knowledgeable and honest…read more The shop is clean and his staff is great! The attention given to my car and service was one of a kind! Thank you!

Went to AutoZone today because I had heard that they will scan the engine codes and tell me why the…read morecheck engine light is on. Well.... what a great and easy experience. They connected their computer and bing bing bing. The results were in. Unfortunately their computer didn't have any suggestions on how to solve the problem with my turbo charger. This was such a great experience because Drivers Edge wanted to charge me $89 to do the exact same thing. Thank you AutoZone for saving me $89

i had to go in and ended up getting a better replaced under warranty, they were knowledgeable and…read morevery helpful. Sean changed my battery and Max, a manager, was helpful with restarting my warranty due to a bad battery! 10/10 from me!!!

Elmer went above & beyond helping check a car battery. Excellent service is so rare these days…read morethat it's nice to see someone who cares.

Went there as while driving I got a check engine light. The gentleman told us no problem I'll get…read morethe code. He couldn't been nicer and certainly was very helpful. Told us what the code said. I would recommend this store and the employees

This has become my favorite car parts store! They carry the LiquiMoly oil from Germany that I use…read morein my car, and they ordered a new hood strut for me. They even installed it for me! The employees are always very friendly and helpful, and this company has a rewards program too.

I had a very disappointing and frustrating experience at this location recently…read more I came in to return three items: a brand-new ignition coil (never installed and still in the original box), a set of seat covers, and a steering wheel cover that didn't fit. From the moment I approached the counter, the interaction felt negative and unnecessarily confrontational. The employee--who identified himself as the general manager--carefully inspected the ignition coil and immediately questioned whether it was the original part from the box because he didn't see his markings. I had already explained that the part was never used or installed, yet his tone made it feel like I was being accused of trying to return the wrong item. Things only got worse when I tried to return the seat covers. He initially stated they could not be returned because they had been opened, even though they were simply tried for fit and were still in resellable condition. He repeatedly referenced "store policy," but there was no clear explanation provided at the time of purchase, nor was anything posted in-store. Throughout the transaction, he continued to argue and justify himself, even while processing the return. At one point, he made a sarcastic comment comparing their policy to other retailers and said, "you must be special," which was completely unprofessional. What made this especially frustrating is that I am a loyal customer who spends a significant amount of money at this store. I've had consistently positive experiences with other employees here, but this interaction stood out in a very negative way. The tone, attitude, and repeated pushback were unnecessary and disrespectful. To his credit, his demeanor improved toward the end of the transaction, but the overall experience had already been soured. I'm not upset about store policies--I understand those exist. The issue was the way I was treated as a customer. Respect and professionalism should come standard, especially from someone in a management position. I hope this feedback is taken seriously, as this experience has made me reconsider where I choose to spend my money going forward.

Great customer service, and an excellent selection of products and supplies. Everyone there is a…read morewealth of knowledge. It's also great that they hold the Monthly Cars and Coffee show. Well organized and love the fact they support local charities. Overall great family owned and operated business!

Super impressive this company The moment I called the owner…read morepicked up and was super polite knew what he was talking about. Give me a fair price on a smart cap adventure Even got the unit the next day and installed at the same day He went up and beyond highly recommend this company definitely coming back to do more vehicles of mine

I've been meaning to come in for several years, just couldn't find the time. They took me on my…read moreschedule and had me out the door in two and a half hours with a perfect high end bed liner. Thanks, guys-great job.

I went to Autozone in Prosper this afternoon thinking I needed a new battery. I had to get a jump…read morejust to get home from work. Marcos tested my battery and said it's good. He then preceded to clean all the residue off my battery with a mini brush and multiple battery cleaners. Long story short it works like a champ! If you need service go here and work with honest folks!

Obviously never a nice experience when your battery dies. The staff was so nice and friendly. They…read moredidn't have my battery the called over to little elm for me and had them hold the battery I needed. The staff at little elm was also very friendly. The gentleman who checked my battery at Prosper absolutely saved my mood for the day. Highly recommend this place.

Cesar is Amazing! He was so helpful with getting my air filters and even printing me a guide that…read moreshowed me how to install them myself. They put my blades on for me and we're all super helpful and great with communicating what needed to be done. It seriously gives you a peace of mind when you have a company such as this hiring knowledgeable people who work hard for the customer!! You'll definitely always have my families business.

Enrique Leonardo was the best help I've ever had at any auto parts store. So knowledgeable and…read moreobviously knows what he is talking about. Was such a big help! Won't go to any other auto parts store while Enrique is around!

I was driving at night and realized my front headlight was out. Being that it was late, I hurried…read moreover to try to get a bulb before they closed. The young man that helped me, Connor, was knowledgeable and efficient. I was not looking forward to trying to change the bulb myself ( I have 0 experience with that) and Connor offered to install the bulb for me. It was so nice to have his help! I will def be back!

Brenden. Thank you for your patience and help. Really need that tonight . Great store , clean and…read morefull Of good Vibes . Thanks a million .