This review is of the AutoZone in Palmyra…read more My power driver's seat somehow became stuck in a much-too-far-forward position as I was making my way through Maine, en route to Montréal. On a whim, I stopped at the Autozone, where they advertise "free advice." The employee I spoke with offered to come out to the car to take a look, and had pinpointed the problem within a few minutes. A small button-cell battery had somehow gotten into the rail on which the seat moves. He fished it out and all was well again. I offered him a $20 bill but he wouldn't take it even on my third and fourth tries. He just kept smiling and telling me to spend it on ice cream for me and the kids. He didn't make any money for Autozone with this, nor for himself, but he made a traveling family very happy and relieved. So we sing his and the company's praises!

INCREDIBLE CUSTOMER SERVICE!!…read more Renata & Brad were incredibly helpful when my car's battery died! They helped me select the right battery for my car and later install it. They went out of their way to help me install the battery after the store closed! I had already tried AAA and jump starting the vehicle to no avail. The car alarm simply would not shut off when I tried jump starting the car earlier. Renata and Brad quickly and professionally changed the battery and stopped the alarm from going off, after hours at my college! They refused to accept any additional payment and did an excellent job. I would highly recommend the Waterville AutoZone & Renata & Brad's service.

Great customer service with knowledgeable employees. They always go out of their way to help me…read moreeach and every time I am in the store. I recommend!

Sometimes you just want to go into a place, grab what you need and leave. I did those things here…read more My truck will now have a working door handle thanks to this store.

Haven't had any battery issues since Charlie's Subaru Service worked on my car. I do take a couple…read morelonger drives (20 minutes) twice a week as they advised. So it seems they did a good job with the fix. Thanks Charlie's!

We were traveling through Maine on vacation when we noticed a terrible clunking noise on tight…read moreturns coming from the front end of our 2010 Forester. Bath Subaru wasn't able to even look at the car for 10 days, so we tried Charlie's. Andy in the service department agreed to have the car looked at the same day, despite being fully booked on a holiday weekend. They were not able to repair our car, due to having to order a part. However, Andy gave us a detailed report with his head mechanic assuring us the car was road safe (just no off-roading for us!). We were there for a little over an hour. Thanks, Charlie's Subaru service department for saving our vacation!

SERVICE CENTER: Was driving through Maine from southern New…read moreEngland for the long weekend. As we were approaching Augusta, a few lights came on in my 2012 Honda CRV even though it had just been serviced 6 days earlier at my local dealership in Massachusetts. I pulled into the service center and one of the guys there looked at it (youngish guy with an earring and blonde-reddish hair, wish I caught his name). He ended up checking a few things, determined the problem and found a solution that got us through the rest of the drive. He didn't charge us a thing! Thank you for making a frustrating event much easier and less stressful!

Worst experience in my life. If you're a woman, I recommend you shop elsewhere. I bought a CRV from…read morethere and the sales manager was a total jerk. He wouldn't look me in the eye, when talking to me. My boyfriend told him to stop talking to him and to talk to me, because I was the one buying the car. A year later I knew I had a wheel bearing going, so I took it to Charlie's to have it fixed. The service manager was rude, condescending, and kept questioning me, repeatedly. I finally asked him if he was talking to me in his rude manner, because I'm a woman and he thought I was stupid. He backed off when I told him I didn't appreciate him speaking to me that way. Needless to say, that was the last time I walked through the door of Charlie's Honda. I bought a new CRV, but not from Charlie's!

Unbelievable! 8.15 appointment for two rear tires & alignment. Still waiting at 12 mid day! (Hey…read moreVIP Auto, print & display this one!) Every excuse in the world by supposed "manager". (but NO reduction in price). Apologies up the ying yang, blamed other store for not committing to alignment appointment (OTHER store(?) WTF! Why don't you "MANAGE"? (car just had NEW radius rods & ALL NEW rear adjustment bolts, so they can't blame rusted bolts as an excuse) Outrageous prices & $90+ hourly rates! Mechanics(?) slovenly, uncouth, rude & disappear for hrs. at a time. (Probably bacon sandwiches more important) They would NOT be working for me! Snails could move faster than this lot! Naturally all this is at MY expense! WAKE up people. AVOID THEM!

UPDATED...friendly enough but.... Went there for a simple welding job on a flexible exhaust pipe…read more took them 30 min to diagnose the situation. I know it would cost 40 total anywhere in the southern us. took them 1.5 hrs and cost 165 total for a part that costs 16 dollars (autozone). it was 2 welds whats the big whoop? UPDATE....(reduced from 2 stars to 1) So I went to get my inspection 2 months later and everything was fine except it was leaking exhaust where Maine Auto had welded it. The guy said they used the wrong type welding rods and so he cut out everything and rewelded it for 30$ in 20 min. I do not recommend this place ever.

I just finished my car shopping experience and although I did not end up purchasing from Charlie's…read moreToyota, I still wanted to leave a review because I had a great experience here. I stopped in on a Saturday afternoon to look at the differences between some different models and trim levels. Shannon, the sales guy who helped me, was extremely helpful. He clearly explained and showed me the differences between everything I was interested in looking at. We spent about 20 minutes and in that time I was able to determine what model and trim levels I should narrow my search to. Shannon was not pushy at all, gave us space to look, and was extremely knowledgeable. Getting an in-person look at the sizes and trim levels here at Charlie's Toyota was the most time well spent of all my car shopping experience. They ended up not having the used inventory I was looking for so I purchased elsewhere, but the time I spent here was instrumental in my decisions. I definitely recommend working with Shannon!

2025 RAV4 Hybrids have been hard to get in the Portland area. I called Charlie's and they were able…read moreto get me one within a few days that met my specifications. Shannon, our sales guy, was pleasant and knowledgeable, and even came in on his day off so we could pick the car up at our convenience. He walked us through getting CarPlay set up and through any of the features we were not familiar with from our 2020 RAV4 Hybrid. Michelle, the Finance Manager was also very pleasant and made all of the paperwork easy. They also have a nice perk with free car washes for the life of your car, but we live too far away to take advantage of them, though will swing in whenever we head north. All in all a positive buying experience and I would definitely recommend Charlie's Toyota to anyone looking to buy a Toyota.

Go where ever for repairs but if you want the best, go here. Honest, fair, real pro's.read more

I had two flat tires in a matter of two weeks. The second one I was on my way to see a doctor in…read moreNYC. I showed up at 7:30am. Told them my problem and within an hour I was on my way to NY. Above and beyond! Thank you Sullivan Tire!

I brought my new 1500 2020 Laramie Longhorn RAM in to get hood and window wind deflectors and…read moremudflaps installed and see if my trifold Tonneau cover from my old truck would fit my new truck. They did a fantastic job installing everything. Instead of discouraging me from using my old tonneau cover so they could sell me a new one, they actually glued weather stripping to the front of my old tonneau cover to fix a gap on the old cover and didn't charge me anything for that!!! There are not many businesses that are honest enough to spend their time to retrofit your old tonneau cover knowing it will cost them the sale of a new one. You deal direct with Larry and Diane who are the owners and are honest honest, hard working entrepreneurs. Don't waste your time going elsewhere, just use the best and deal with Line-X of Augusta. They do alot more than install bed liners.

I emailed this place for a quote. Several days later when I never received an email back, I called…read moreand got directed to a voicemail, of which I left one asking for a callback/quote, anything. A few days after that, I got an automated email asking if I had been contacted or not. Of course, I had not. It has now been nearly 10 days with no call back / email response (not even in the junk folder) I even emailed the corporate email 5 days ago and did not get a response. Bottom line: THIS IS A POOR WAY TO RUN YOUR BUSINESS AND I WILL NOW BE GOING ELSEWHERE. I heard good things about Line-X too, it is too bad.

I'd never paid any attention to Tire Warehouse until I moved back north…read more Found one, in NH -was amazing. Moved up to Maine and found TW barely a mile away. Tires rotated, on schedule -always great service. Never once turned away. Bought 4 tires today; all said and done -in just under an hour. Bada bing bada boom! I would not recommend any other tire shop for service and quality tires at excellent prices. I stay with service I trust. Trust me you can't go wrong here!

I was so disappointed knowing the positive reviews and wanting to support locals for a quick tire…read morechange and alignment. We called multiple times, no response, so we made an appointment online and was rejected at the counter because their online services aren't working, alignment equipment not working, and computer not working so cash only. Why was the customer in front of me accepted for a walk in for something more labor intensive when all I needed were my tires changed? I had to schedule an appointment over 10 days out now and when leaving an employee put a cigarette in his mouth at the front desk and walked out, three staff were outside goofing off lifting wheel parts and three staff on assuming a break when a dozen customers are waiting seemed like a serious lack of professionalism. The manager wouldn't even come and give me an explanation to the mishap. The woman at the counter went to ask the manager what to do and blamed me for not calling and they had several appointments for the same time. It is not my fault their systems aren't working and I was rejected to leave my car to be worked on at their convenience. Permanently taking my money and business elsewhere this was the worst service and experience despite constant effort as a customer.