we probably went to O'mei ten times. The first nine were excellent, the last one was awful. It was as if they didn't follow any of their recipes and used less quality. In researching, the restaurant apparently was sold. I would not recommend AT ALL. read more

Have been loyal customers for many years. Quality of food not the same since the owner Mary and her husband left. The family is now running it. The Wonton soup was flat and tasteless and the Mongolian Beef, which we loved was awful. The beef was different, slimey and no hot peppers. Love the servers who have been there a long time, but unfortunately will not be going back. read more

We had dinner with another couple recently. We've been there many times but it was their second. We all were very pleased with the food and service. We see that some people have complained about noise, others about price. We think the noise level is typical for area restaurants and even better than a lot of them. Prices are a bit high but the portions are large. Maybe cutting portions and price would make people happy--we had no issues. We'll be back! read more

O'Mei has been sold! I was told it was an entire new kitchen staff. Some of the same servers. Same menu! Tried to make a reservation for over a week. Left messages and no call back. Food is not up to previous owner. Chicken was tough. One dish not served hot. Not excited to go back anytime soon. read more

Terrible waiter has no personality i asked for a wonton egg drop They Told me they can't do that they have egg drop soup and wonton soup they said I can order both and I can mix them3 of us ordered soup they brought 1 and I guess they can't do 3 soups together read more

Ordered Take out on 3/15/26, Chicken & Broccoli w/ brown rice. Not a good choice, chicken was tough, sauce was flavorless, broccoli was just ok. Peking duck Rolls and Spring Rolls tasted like the oil they were cooked in needed to be thorwn away had a very off taste. In the past there was a Chef on duty on the front line area, he wore a chefs uniform looking very professional. Last night the cooking line area had 4 people cooking one fellow was clearly visible to the dining room, he was facing the front line back to the dining room spent his time on his phone or tablet, wore a blue t-shirt. something has changed in the operation here as food is not the same read more

Great food, nice service, even though last time service was not up to par. Get a corner table, could be noisy. Love the food. read more

The food is mediocre at best and way overpriced. I called to place a takeout order for General Tsos chicken. I can't believe that I just paid $26 for the world's most mediocre soggy chicken... there is probably a good reason why they didn't mention the price when I ordered over the phone. Panda Express would've tasted better than this. read more

O'mei - General Tsos Chicken - Chinese Near Me - Naples, Florida

Above average Chinese with commensurate pricing. Be careful of scorching hot spring rolls. They legitimately burned my tongue and made it difficult to enjoy the rest of my meal. That said, I'm leaving a positive review. Service was reasonable and most dishes were enjoyable. I think the general tso was the weak link. But it was still pretty good. Mongolian beef was excellent. Fried pork dumplings were quite tasty. Bill was $150 after tip for 3 people. We only had two alcoholic drinks. read more

So slow...good 20 minutes to get soup....another 20+ to get fried rice...waiter never checked on refills

Just walked out of this restaurant after 2 hours without ever receiving our food. I have never had that happen to me in my entire life. We asked to speak with the manager and after waiting another 10 minutes no one ever came to speak with us. Absolutely embarrassing and they should be ashamed. I have literally never experienced worse service in my life. Crazy. read more

Everything in Omei is wonderful. Our favorites are General Tso's chicken and Mongolian beef!

Food is great - servers are friendly! Moo shu pork is as good as the NYC restaurant on Lexington Ave Best Chinese food in SW Florida read more

For the life of me, I cannot figure out how this incredible restaurant got anything less than five stars. We ordered two meals and two appetizers and everything was absolutely perfect! The restaurant is super clean, not too loud, dinner portion sizes were generous and the service was spot on. Our server, TJ, was so fun, knowledgeable about the menu & made us feel very welcome! This is our new go to spot. read more

We were reluctant to try this restaurant because of many negative reviews. But we have yet to find a really good Chinese restaurant in the Naples or Bonita Springs area so we decided to give it a try. We went during off-season so we expected it to be fairly quiet. The atmosphere was pleasant. It was clean and comfortable. White table cloths are not usually found in Chinese restaurants, so these were a pleasant surprise. The noise level was acceptable, although the restaurant was only about half full. The food was quite good. We ordered shrimp dumplings, pan fried noodles and mango prawns. We thoroughly enjoyed the food. I look forward to trying other offerings from their menu. The service was fine. Not great and not awful. Our waiter didn't seem too happy to be there. But he was efficient. We received our food and drinks in a timely manner. Overall this is the best Chinese restaurant we've been to in the area. There is room for improvement but we will definitely go again. read more

O'mei - Pan fried noodles with shrimp only. - Chinese Near Me - Naples, Florida

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Food was delicious and service was great. Full house with all the tables full. Been about 5 years since I've been there. Menu is upgraded and so are the prices. read more

We called for reservation for 8 and were told that we would have to guarantee a minimum of $35 per person. This was first time she ever gave us a minimum. We went somewhere else where they welcomed the business w/no minimum. read more

Very disappointing experience! Food was delicious as always but service was horrible and unacceptable. Our server was inattentive and we finally had to ask the hostess for water refill. We were there for 2 hours before we got our entrees. We asked to speak to manager 3 times and our server waved off our request. Has been one of our favorite places to dine but am now reluctant to go back again or recommend it. read more

First time disappointed. Server was forgetful about a few things. Wanted the Duck rolls, got shrimp egg rolls by mistake. He offered to resolve it 20 minutes later, but I had eaten them. Thought there would be duck in there. People who came in later than us served first. Annoying during the whole dinner. Forgetting sweeteners, asked 2-3 times. Some of the food was good. Some forgetful like the tasteless Crab & corn soup. In a bowl no less. Don't bother! Mu Shu Pork was good but a tiny portion. Only the mango prawns were VG and flavorful. The seating on the chairs, the white linens on the table very comfortable but everything else for this particular night wasn't. I'm done with OMEI. Being generous with 3 stars. read more

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The owner is rude to Asians. We were there several times and gave her a second and third chance. We will never go back.

Did takeout and to be 100% honest it wasn't the best. We've eaten here many times and it was much better. Also more expensive that many other Asian restaurants in Naples. read more

The server we had was wonderful, she knew the menu well and was happy to help in our selection. The dining room was clean and pleasant. The food was not as tasty as I expected. I had the Drunken Grouper, the fish was cooked well but nothing stood out in the taste read more

I made a reservation for tonight, Tuesday, at 4:30. The reservation was for 4 but at the last minute we brought a friend. They would not serve us. The owner is nasty, loud and very disrespectful. She said they were expecting hundreds of people. The restaurant was completely empty. I couldn't believe that she would not let us have 1 more person at the table. I've eaten there many times and the food is delicious however, I will never go to O Mei again. Their attitude is deplorable. I think it borders on discrimination. There are plenty of other Asian cuisine restaurants in Naples with a warm and friendly staff Danielle Bonita Springs read more

The service was awful. We waited 30 minutes to receive our meal. We were seated at the bar. We were practically ignored. When the food came, it was lukewarm and tasted like a cornstarch broth on what was supposed to be chicken. I have never been served chicken of this consistency. It was in spirals and had the craziest texture. The food was served with regular celery and carrots only. The owner ignored us and seemed angry. I would not recommend spending your time or your money here. PF Chang's is way better than this establishment. read more

I'm from the Boston area and live in Bonita Springs now we have tried to find good Chinese food. This place hits the mark with the food. Small menu can only get a 24.00 fried rice. REALLY! But food is good so you only go once in a while because for 2 people 1 drink each you will spend at least 100 dollars for the meal. I feel you are missing the mark on your restaurant. In season hire a bartender. Make the menu more attainable offer a medium fried rice for 10.00 seems fair. Going out to eat and having your waiter run around and seems stressed is not good business. We are paying a very high price for your Chinese food so not having a bartender and having a waiter running around just isn't good. I bet if you had a happy hour at the bar you would make up for that in drink prices. And it would bring in a friendly atmosphere plus help balance off season. Just a thought. read more

Excellent overall experience. Atmosphere, service, and food all top notch. As you would expect, a bit higher priced than most other local Asian restaurants but the quality justifies the price point. Our group shared spring rolls and lettuce wraps for apps. I had the spicy prawns. All great. Prawns were not really spicy but very flavorful. Only complaint is a small one. The entrees all came with an unusually small cup of rice . Make sure to ask for a double portion! read more

Our neighbors are calling this place crazy good. Our experience started out good and went down hill from there. The drinks and pork appetizer were amazing. Our dinner not so much. We ordered a dish that was supposed to be fried flat noodles. Instead it was ramen noodles. we also asked if we could have beef instead of chicken, scallops (2) and shrimp. The waiter said they don't take special orders. Hmmmmmm. When we inquired about the ramen noodles we were that they were the flat rice noodles and he walked away. Overall the ambiance was pretty. The booth was uncomfortable. The person behind me was moving a lot and making the back of the seat bounce, felt like a roller coaster at times. Don't think we will be going back. read more

Food is best Chinese in the area Service is wonderful Peking duck is spectacular All the food is made to order read more

Just really disappointing. Nothing tasted fresh, nothing tasted authentic Chinese. Our waiter did the best he could and perhaps if he was the chef he could have helped the situation, but he was just the waiter. Chinese food is a cuisine...just not at this restaurant...sadly. read more

Group of 4 dined at O'mei last night... reservation at 7 pm and had to wait about half hour so we went to the bar -bartender was never seen. once seated ordered vodka and soda and was given vodka and tonic -2 times. asked for lemon and was told none available ordered hot tea and was told they did not have any tea pots at the moment ordered spring rolls and a few minutes later told they were out of spring rolls ordered 4 entree - 3 came to the table and asked about the 4th (string beans) - told they ran out of beans asked again for tea and lemon. lemons delivered then waiter brought tea and said he washed the pot himself bill had 18 percent tip already added Very understaffed and no apology or recognition of the numerous issues read more

Omei Bistro is always crowded...that is a good sign. However, the owners always seem harried but the wait staff is pleasant. The quality of the food is very good but on the pricey side. The ambiance is nice but is somewhat plain considering the prices. Considering the dearth of good Chinese food in Naples/Fort Myers, Omei is a good spot for decent food. I recommend doing takeout for the best experience.... read more

Food is good we pre ordered the whole duck, was very greasy, expensive not worth it and very disappointing.

Like a bad B movie with poor casting... SET: Nearly empty strip mall off main highway 41, beautiful fine dining tablecloth decor. ACTORS/strange mix of characters: mean old Hispanic server, J.o.b. (just off boat) Chinese owners dressed like librarians on patrol, part time hair dresser older woman (who failed her real estate exam) at the door, young white chicks directly behind me loudly gossiping, mysterious chef who cooked above average, one handsome yuppie in complete black boxing my leftovers. Customers were no better: old couples dressed like Florida tourists pretending to have $, each held a coupon in hand. Then of course we didn't help in the mix being one Asian female from Little Italy, NYC and a WASP from chicago. No wonder we had such a strange experience, couldn't dream this stuff up! SO, not worth $ they ask, not coming back, unless I return with a camera and crew, this could make a great reality TV show. read more

The best Chinese food in Naples with fresh Dumplings. Good drinks as well as reasonable wine list. Perfect service.

OMG. What a find. Went alone and food and service was amazing. Left with a very full belly and slightly burning lips. Mmm

Food and service barely ok second and last time I would go there Ambiance zero very noisy read more

Might be the best Chinese restaurant in all of Florida at least it's the best one I've ever been to food service ambience spectacular. Taking duck is something everyone should try. read more

I was exited after reading some of the reviews and looked at some pictures I was looking for a good Chinese restaurant in the area. I ordered one appetizer and 3 main courses( Pork Dumplings, Kung Pao chicken, Mongolian Beef and Singapore rice noodles) the bill was $80.00+ I thought a bit too much for take out, I was told it would take 30 minutes and when I got there I was told it was going to take an additional 20 minutes to sit at the bar and wait. finally I got the food home in my opinion it was good but not worth the price not much different than the typical local Chinese take out. The atmosphere is nice upscale dining. read more

Food is delicious, each dish, made to order. Fresh, consistent, and high quality. Truly worth a visit.

We had to make a reservation 30 minutes earlier than we wanted because they said they were going to be packed. We were there at our requested time and beyond and the place was 60% empty. The waiter was slow and disappeared for 10 minutes at a time. We had to almost beg for drink refills. I ordered Chinese noodles with three kinds of fish. I assumed the fish would be cooked. It wasn't. Awful. There was literally no traditional chinese appetizer on the menu. The salad had fresh ingredients and was plentiful. The lone bright spot. read more