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    O'Connor Orthodontics

    1.0 (1 review)
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    1 month ago

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    Delaware Smile Center

    Delaware Smile Center

    2.9
    (21 reviews)
    25.0 mi

    I just wanted to say the staff is amazing. The ladies at Delaware Smile Center have been amazing to…read moreme on this trying journey. It's been good days and bad, and they were there to assure me that everything is okay and will work out, never leaving me with that uneasy feeling. I'm so thankful for them and their kindness. And let's not forget about Doc. He's the best at what he does, very determined to give you the best smile. You'd rather have a dentist's office that cares and is great at what they do.

    Be very cautious if you ever need a second opinion or your medical history from Delaware Smile…read moreCenter. After this office recommended a full mouth restoration costing $55,000-$60,000 instead of a standard whitening treatment, I requested my complete dental records to seek an independent evaluation. In explicit violation of federal HIPAA Right of Access regulations, this clinic refused to hand over my usable files. They sent only compressed, low-resolution thumbnail sheets of my X-rays and intraoral photographs that are completely unusable for diagnostic purposes by any other doctor. When pressed for my full file, the office explicitly stated in writing: "At this time, no treatment plans are available, and I cannot release the doctor's clinical notes." Under federal law, a dental office cannot legally refuse to release your clinical notes or withhold diagnostic-quality records. Because of their written refusal to provide my legal health history, I have formally filed regulatory complaints against Delaware Smile Center with both the U.S. Department of Health and Human Services (HHS) for HIPAA violations and the Delaware Board of Dentistry and Dental Hygiene. Please protect your patient rights and go elsewhere. UPDATE (July 16, 2026): After I notified the office that I filed formal state and federal complaints, they finally emailed my files--but they deliberately degraded the medical evidence. They intentionally converted all of my original, digital clinical intraoral photographs into black-and-white files. This is a direct violation of HIPAA Privacy Rule 45 CFR § 164.524, which legally requires providers to supply records in the exact form and format requested if readily producible. Grayscale photos strip away critical diagnostic data, making it impossible for a new dentist to properly evaluate soft tissue and gum health. They are continuing to actively block my right to a usable second opinion.

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    Dr. Sophia Usmani
    Dr. Sophia Usmani
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    Dr. Saqib Usmani
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    Smyrna Dental

    Smyrna Dental

    4.0
    (4 reviews)
    10.2 mi

    Finally a great experience at a dental office!…read more I am one of those people who avoided going to the dentist for years due to some awful past experiences. I finally had to deal with it and made an appointment at Smyrna Dental. I really couldn't be happier with my visit and I am glad I found this place. The receptionists were helpful. I wasn't even sitting in the waiting room for 5 minutes before they called me back. Suzanne cleaned my teeth and she was super nice, gentle and efficient. I was embarrassed enough at having to open my mouth after so long between cleanings but she made me feel very comfortable and didn't make me feel like an idiot for not keeping up with my dental hygiene. My first impression of Dr. Yerneni is that she is competent and cares about her patients. I like that fact that she wanted to give me time to let my gums heal and she didn't start trying to pressure me to undergo aggressive procedures. I also like the fact that they don't use metal fillings in their practice. I definitely recommend this place and am happy to be a patient here.

    Last week was my first visit to Smyrna Dental and I could not have been happier with my visit…read more From the moment I arrived the staff was friendly and the office was very clean and modern. The hygienist who took me back was wonderful and made me feel very comfortable. The Dr. herself was awesome explained to me in detail my options and there was no pressure at all on which direction to go. I am looking forward to working with this practice. Thank you, Chris

    O'Connor Orthodontics - orthodontists - Updated August 2026

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