Initially, I gave YooHome 5 star review had them clean our house twice. Both times the provided…read morehigh-quality service. Recently, I wanted to hire them again and booked a deep cleaning service through their website. The website charged my credit card and everything was scheduled. However, NO ONE SHOWED UP to do the cleaning! I called them an hour after the scheduled time, but no one picked up the phone. I've been calling and emailing them since then with no response. I'm disputing their charge now with my credit card provider and I am contacting local authorities to investigate this company. It's sad that this company is so dysfunctional now, they used to provide high quality cleaning services. Until the issues with this business are resolved, I advise you to look elsewhere.

This company is remarkable. They came when they said they would. They gave me an estimate on the…read morespot. The estimate was an excellent value compared to other quotes. Their work is impeccable. They took care to not mark up floors or walls and really respected my home and me. I can not say enough. You do not need to look any further for your junk removal needs

Did a terrific job of cleaning up my house before my wife came back from being away for two months…read more Very happy with the results and would certainly use them again. Did much more than I had asked for. I thought the rate was reasonable.

Beware of this company. We were quoted a price of approximately $1,000 for a deep cleaning. We…read morewere also informed that it could cost slightly more if it takes longer to complete the job. The implication was that it may take an extra hour. We have a standard colonial home; not a mansion. Two women came to our home and did a thorough cleaning job. We were happy with the work that was done. However, I question the amount of time it took to do the cleaning. After six hours, they had not finished the upstairs floor. Needless to say, what was estimated at about 8 hours to complete the deep cleaning was, at that point, not going to happen. The company sent a third cleaner who came to help for approximately two hours, and they told us that we had to pay for her as well. The first two ladies were here for about 10.5 hours when we asked them to leave because the cost was going way beyond what we expected. Our home has a main floor, an upstairs and a finished basement. The main floor and the upstairs were almost completed. The bathroom in the basement was cleaned, but the rest of the finished basement wasn't touched. The job was only 2/3 completed, and we were charged approximately $1500. We estimated that if we let them stay and finish, our bill would have been $2000. Who has ever paid that much for a deep clean? (Note - our house was not messy or excessively dirty when they came. We are moving, and wanted a deep clean before we put our home for sale) When we called the office, the manager simply said she understood our complaint, but there was nothing she could do about it. There was not even the courtesy of a follow up call from the owners to address our complaint. The owner of the company came to our home to give us an estimate based on a tour of our house, so she knew exactly what the cleaning entailed. The estimate was done in person - not over the phone, which should have eliminated any misunderstanding of what the job involved. I became a little suspicious when she asked for a credit card for a $200 down payment and disclaimed the quoted price and explained the job could take longer. I had a contracting business years ago and a quoted price was a quoted price without major price adjustments. If you decide to use this company for cleaning services, do not offer a credit card and demand that you pay in cash. Once they have your card information, they can arbitrarily charge you more, giving you, the customer, no recourse to challenge the price. We are reasonable people, but this is a complete rip off. This was so poorly managed, resulting in a 50% increase in the quoted price for a job 2/3 completed. Just a warning to all if you ever decide to use this company.

3 hours ago New I am…read moregoing to share my HONEST experience and facts here of why I believe it's NECESSARY to keep an eye out when having this company in your home. I have had multiple things missing throughout the past few years using this company. I also had my home renovation done and new floors, the company sent a new girl to my home I didn't know which I was not happy about who walked in with sneakers on filled with salt from a snow storm , on my new wood floors and I have a spot now that changed color because she left her salt wet sneakers there Last week I had $3,800 in a drawer that went completely missing. The cleaning girl that works for this company was confirmed the one who cleaned the unit. No one else was alone in my home. There is a ongoing investigation currently, I reached out to the owner because she advertises a "licensed and insured" as well as a stress free cleaning Nothing about this company has offered me stress free In the very beginning the company was kind, they offered me full transparency of all the information I reached out to the owner to get their insurance Information and she will not give it to me. She is claiming if she gives me her insurance that is her admission to the crime, I called the detective on the case and he said that's not accurate I am entitled to their information as advertised in their site. I may not get approved for the claim but it's my right to try, since I am a victim of a crime. The owner boasts on her social media about having a 7 figure company and hitting record breaking months on sales. I would think this owner would want to do the right thing for me because I am devastated, I own a business my clients are always right, and I always go above and beyond to make it right with my clients. I also saw a post on the owners social media yesterday saying" I'm not liking people today after an altercation we had because she did not give me the information she promised in the beginning I also told the owner I was going to write a review and she had her lawyer send me a bogus email trying to threaten me, it's my right to share my experience with facts. As I will continue to do so, sad the lack of empathy this owner has for my violation and betrayal.... Very unprofessional and lacking extreme empathy for the pain I'm feeling Again is there an ongoing investigation yes. Proof yet? No. But this is not the first time things went missing and now this when her tech was the only one that was alone in the house and was confirmed to clean the unit the money went missing from I tried to work this out with her and got nowhere Please advise to make sure your items are locked away!!!!!! And be aware that not all things advertised on their website are followed through

I 100% agree with the negative reviews about Matt. And I fully expect him to argue with my review…read morebecause arguing and failing to take accountability is what Matt does best. Here are the lowlights of my experience with Matt: --Communication was a nightmare. He responded to me while he was doing the job (a plus!) but he was more interested in complimenting his own work, man-splaining, and cracking corny jokes than he was in listening my concerns. Whenever there was a problem, he blamed someone else. ---Cost was very high. This is my fault , as I should have gotten more estimates. --The work was below average. For example, Matt installed a bifold door. He asked if I wanted it painted and when I asked if it would need to be painted, he said it was up to me. I opted to leave it unpainted but had no idea that Matt would leave pencil marks and scuffs all over it. By that time, I was so tired of interacting with him that I decided to paint it myself. Less than three months later, the door came off the track and the pin that holds it in place will not go back in. I've been trying to get him to come back to fix the door (as per his warranty) for two weeks. Ha! Who am I kidding? I could go on but you get the drift. Save yourself some money and headaches and find someone else.

Matt was excellent! He was prompt and has a keen eye for…read moredetail. We had a number of projects and each one came out amazing. We now have a pull down ladder to our attic, he transformed our dinning room into a masterpiece, and repaired a number of items around the house. I highly recommend this master craftsman and can't wait to use him again for more update around the house.

They did a vinyl siding job for us. The crew was very experienced and even when the owner of the…read morecompany would leave the job site, they never stopped working. We called them back for a few incidental things that we wanted looked at and the owner responded readily and rectified any/all issues, which were minor. They were competitive in pricing of our job and started work and the day originally scheduled. They are a very nice crew and you can visit their website to see photos of the work that they have done. Before hiring I want to say we had about six estimates. Top 1 was as I said very competitive and not the cheapest, but we were happy that we chose them for a job we waited to do for many years.

They worked really hard and did a very nice job. Came to see the house to get an true understanding…read moreof what I needed done before booking the job and providing a quote. Reasonably priced. I would definitely use them again.

I needed a deep tile cleaning for the kitchen, and these guys certainly delivered. Responsive,…read morehonest, super nice, and accommodating. They did a great job and left the tiles looking new, while taking extra care not to damage them. Highly recommend them!!!

Beyond Maids is such a great company! There were neat , clean and thorough . They completed the job…read moreso professionally from start to finish . Our pavers look better than new. Will definitely use them again!!!

On April 7 of this year my wife contacted the company to get a price for power washing and sanding…read moremy patio. The owner, Roman came to my home with another worker and I sensed a strong smell of alcohol on his breath. While estimating the job he accidently kicked an electrical outlet and broke it. After leaving my home he said he would repair what he had broken but since then he has ignored all phone calls and text messages that I have sent him in hopes of correcting the issue that he created. Please see screen shots of the communications.

This company is the best!! Gerald gave us an excellent price, the job came out fantastic!! They did…read morethe job on the date promised!! They were great!

Gerald delivered as promised, beautiful job done in just a week start to finish. So far blacktop…read morelooks great couldn't be happier. Would highly recommend because he fixed a few minor things for me with no problem did everything I asked. Great work!