Vicki is laser focused on providing her clients with quality customer service and support…read morethroughout every real estate transaction!

We would like to relay our experiences working with Chris as our realtor and how it came to be that…read moreChris ended his working relationship with us. Please understand that these are only our experiences and that people may learn, change and behave differently in the future. My husband first talked to Chris about a year ago based on a recommendation. After the initial discussion where Chris talked about his client's high satisfaction, his strong work philosophy and the experience he has, including being a builder, we decided that we would like to use him. After a year of searching on our own, we found the new home that we liked and contacted Chris again in mid-March so that we could start work on the contract. My husband met with Chris and the builder in early April to price out the options and after 2 weeks the builder emailed Chris and my husband the pricing on the custom options. My husband called Chris that Friday to talk about the options and the next steps that needs to be taken. After a few minutes Chris was busy with another client and asked if he could call my husband back. Sure, not a problem. Two days later I told my husband to call Chris and inquire as to why he has not called us back especially since the builder gave us a deadline of tomorrow to contract. During the conversation, I expressed my unhappiness with Chris and it was during that conversation that Chris stated that it seems that we were not a good fit for each other and it would be best if we worked with another realtor. That was the end of the conversation. Why was I unhappy with Chris? Let me start by saying the below occurred in a one and a half month timeframe (mid-March - end of April) with a deadline at the end of April. Even after being told the deadline was end of April, near the end of March Chris asked did we want this done at the end of March. My husband reminded him, that it was the end of April. During that time, we felt he was scattered-brained and not detailed-oriented. Even after sitting with my husband and the builder when pricing the options, he could not remember what took place. Although he is fast to respond to emails and phone calls at all hours, he does not remember the content of the conversations or what was in the emails. He said he would contact the lender and get them to email us a worksheet, but nothing came. I understand he can't control the lender, but he never followed up with either the lender or ourselves to see if we received the information we needed. He said he would call us back, but did not. When we inquired about why he did not call us back, he said that he thought he has called us back and we spoke already (he was of course mistaken). He was told about our end of April deadline to contract, but even 4 days before the builder's deadline to contract, there was no sense of urgency to either call us, or schedule the meeting to contract. Even after making it clear in multiple conversations and emails, he did not understand our singular need. We just basically wanted him to try and negotiate for an additional $4200 in closing costs. It felt like we always had to stay on top of him instead of hiring him to stay on top of stuff for us. We believe it might be that Chris has been very successful and has over time taken on too many clients and can not keep track of everything. All the faults above, I can handle. But the biggest reason why I am unhappy is when I told Chris about why I was unhappy (the above list), he did not mitigate my concerns at all. Instead of actively listening to mollify my anxieties, he instead proceeded to feel insulted and started to get defensive. He rolled out his list of credentials and expert knowledge, the satisfaction he has provided his previous clients, spoke generally about how he is detailed-oriented, how he works hard for his clients, or how he works to get the best deal for his clients. All I wanted was to know concretely that Chris understood my concerns and what specifically he was going to do in the next few days to alleviate my concerns. He did not do that. I did not need to meet with Chris to talk about this more. I did not need to know Chris's past successes. I did not need Chris to speak Platitudes and generalities. I needed Chris to show me, not tell me. Chris did not understand me as a client and he did not seek to understand my concerns. So in the end he told us we were not a good fit. It seems we were expecting too much.

In my opinion, Chris Hill is Southern MD's premier real estate agent. He is very knowledgeable in…read morehis field, and always offers a quick response. I would and have recommended him to my friends, family, and colleagues.

WOW!!! This best way how I can define the services we recieved from Mrs Taylor is WOW!!! Buying a…read morehouse has never been easier! We were scared and unsure of this process, but Mrs Taylor made this all too easy. We couldn't make up our minds which house we liked and Belinda kept tirelessly sending us listing after listing until we got the perfect house. My wife and I made a deal to "take our time" and pick the one that was the best. Belinda listened to us and matched our wants up with the houses she showed us. We felt she treated us like family. Took her time with us and moved at our pace, no pressure. The ENTIRE transaction was smooth and flawless. It felt like we were supposed to meet her now. If the time comes that we need to sell, Mrs Taylor will be the ONLY person I would trust to handle this for us. Thank you!!!

Belinda is incredible. She is honest, knowledgeable, and dedicated to her clients. From day one I…read moreknew her energy was perfect for what she does and what I needed to sell my home. She was responsive, timely, thorough, and so encouraging! She stepped in and did what needed to be done and then went above and beyond. She exemplifies amazing quality client care and there is a perfect blend of tenacity and passion for what she does and how she does it. I would certainly recommend her!! Thank you, Belinda!

After agreeing to work with me, Robin Errington of Century21 New Millenuim, told me that she did…read morenot know how to price my home. She focused only on an incomplete appraisal of $430K, one where the appraiser spent less than 10 minutes in my home. She ignored the Zillow estimate at $527K, the BrightMLS estimate at $513K, and my mortgage company's estimate (Caliber Home Loans) at $577K. Importantly, she did not show or review any neighborhood or local comps with me. In addition to not knowing HOW to price the home, Robin told me that it was not her job TO price the home. She said that it was my job. I priced the home at $450K based on her 'expert' advice of $430K. Robin did not discuss with me how much I paid for the house, how much money I put into it, or what I wanted to make. She did not discuss pricing strategies with me such as putting it on the market at one amount and then reducing it after certain period of time. When I asked her about being able to accept multiple offers, she discouraged me. I asked her for help staging the home and she told me just to continue doing what I was doing. I did not realize what support I should have expected from Robin or how much the house likely could have sold for until after I had already signed a contract on the house and there was no recourse for me to get out of the contract, except for expensive attorney fees. I regret working with Robin. At best, her incompetence was due to laziness. At worst, she was unethical.

Where do I begin... we were blessed with the Devine and…read moreglorious and beautifully sculpted agent of none other than James Barnes! Ladies (or some gentlemen) beware of being sucked into his gaze but don't fret his honesty and swagger are not just a show! He is the real deal! And a firefighter to boot so when he isn't rescuing the unfortunate from the ashes! He is there for you on your schedule! Even when my wife and I didn't know a single thing of what we wanted there was not a hint of an eye roll or a disappointing sigh! The realtor who cares! The realtor you can trust ! An agent to guide you home! A smart move with a smart agent! A cut above the rest! Save 15% or more by switching to Geico! He doesn't have a catch phrase because there isn't one single exclamation point that can sum up Gods gift to real estate, he embodies them all! I mean he knows what causes structural damage in houses and he would probably feel really bad if he found a house that was a fire hazard and had to pull you out of a house he helped you find! But he would because he is that type of awesome! Did I mention his looks? Geez! I have to admit that I thought all firefighters were muscle bound and simple minded but this guy is not only brawn but brain as well! Flipping a home...James Barnes Finding a second home...James Barnes Turn key home...James Barnes Wasting time just looking at homes with no intention of buying...James Barnes Supporting first responders...James Barnes Did I mention James Barnes? JAMES BARNES Remember James Barnes for your next home! Not only will he help you find a home but the time you spend with him will even want to make you sign up for a gym membership so you can have a new body and lifestyle to go with your new home and life!

When we rented a house from this company, the family was initially very willing and helpful. Once…read morethe house was rented, it quickly became apparent that they do not take adequate care of the home. The house was not clean, had not been painted in years, and the carpet had nails poking through. None of which they were willing to address. When our situation changed, and we needed to leave our lease early, we asked permission. We met every requirement they set, including a hefty financial obligation. They did not advertise the house until over a month after we gave notice. We had to advertise it ourselves, despite paying a marketing fee to Leonard Reality. We did a final walk through upon move out. Susan signed off that the home was in good condition, and that no deductions would be taken from our security deposit. Six weeks later, four weeks AFTER the new tenants had moved in, she performed a SECOND walk though. She used that invalid walk through to deduct the majority of our security deposit. I consulted with another reality company, as well as an attorney. LEONARD REALITY ILLEGALLY WITHHELD OUR SECURITY DEPOSIT. My husband and I met their every demand, and did several improvements to the home while we lived there. We were stunned at their unprofessionalism, and poor attitude. Because of personal constraints we have not perused legal action, but a law suit is warranted, and we will be reporting them to the Maryland Real Estate Commission.

... Gabriella…read moreAgostinelli and Stacey Uhler are exceptional realtors! I would highly recommend her to others. They helped our family with the daunting task of purchasing a home from out-of state and under tight deadlines. Many thanks to these talented realtors!

When we finally colonize Mars, Gabriela Agostinelli will be your agent. She is that good. Calling…read moreher a realtor is like calling Mount Blanc a mountain. Gabriella is aggressive without being pushy, savvy and experienced in the local market without being overly confident, and thoughtful in a way most realtors couldn't possibly understand. Gabriella's communication skills, ability to understand and even predict her client's needs defy description. Her empathy and understanding throughout the process was uncanny and very much appreciated. She carries my highest personal endorsement. Call her. Now!

Had an easy settlement with this company. The seller had made some mistakes in the contract which…read moreBay county fixed. Great staff and a very personable and knowledgeable owner.

Unprofessional. Not to be trusted. The closing documents they sent to my bank were altered after…read moreclosing without my knowledge or consent. One of their staff, WHOM I NEVER MET, "notarized" my signature on another document, after the closing.