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Billy Rabbitt, Realtor

5.0 (1 review)
Closed • 9:00 am - 7:00 pm

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Interstate Title & Escrow, LLC

Interstate Title & Escrow, LLC

(4 reviews)

Recently bought a home and used Interstate Title & Escrow. Some observations:…read more Communication: we felt that there was insufficient communication from the team, and this resulted in missed opportunities as well as a poor impression. Two key examples: We were not asked whose names should be on the title. This is my 4th home closing, and each time before, we have been asked this question, and the proper names have been put on the title. Due to this failure, only one name was put on the title, and now we will have to use additional time and money to get this corrected. Guidance was not provided by the team on when to process the wire transfer. It was as if they expected me to know this automatically. Luckily I thought to call two days before closing to check up on this major detail. Customer service: our interactions with the team gave the impression that customer service was low priority. The most clear example was when I reached out to ask about wiring the money, and one of the staff members responded, "You should have received wire instructions with your welcome packet, but I've attached them here for your convenience." This gave the impression that 1) Customer interaction was completed when the welcome packet was sent (about a month previous to that email) and customer should figure things out from there, and 2) it is unusual for a customer to expect guidance about the wire transfer around closing. I did go over the welcome packet, and did not observe any directions about when the money should be wired. Staff didn't seem to have the interest in sharing that expectation with me either. As mentioned earlier, this is my fourth closing, and the experience was quite different than the other three. During those, a friendly team of professionals communicated expectations as appropriate and provided timely guidance when action was needed. In those instances, I felt that my money was earned and appreciated. When it's home buying time, definitely shop around, and if service is a priority, Interstate Title and Escrow might not be the best choice.

Horrible experience with this unprofessional company and its CEO. They never contacted me to…read moreintroduce themselves or prepare me for closing until 2 days before closing when I reached out to ask for wire instructions. They sent me incorrect documents with errors and were clearly unfamiliar with my file. They failed to handle the outstanding water bill or inform the water company that the property was sold as required and noted in the closing disclosure. Stay far away. I have no idea how they still exist or why anyone with sense does business with them.

Century 21 New Millennium - Century 21 New Millennium Lexington Park California Office

Century 21 New Millennium

(5 reviews)

After agreeing to work with me, Robin Errington of Century21 New Millenuim, told me that she did…read morenot know how to price my home. She focused only on an incomplete appraisal of $430K, one where the appraiser spent less than 10 minutes in my home. She ignored the Zillow estimate at $527K, the BrightMLS estimate at $513K, and my mortgage company's estimate (Caliber Home Loans) at $577K. Importantly, she did not show or review any neighborhood or local comps with me. In addition to not knowing HOW to price the home, Robin told me that it was not her job TO price the home. She said that it was my job. I priced the home at $450K based on her 'expert' advice of $430K. Robin did not discuss with me how much I paid for the house, how much money I put into it, or what I wanted to make. She did not discuss pricing strategies with me such as putting it on the market at one amount and then reducing it after certain period of time. When I asked her about being able to accept multiple offers, she discouraged me. I asked her for help staging the home and she told me just to continue doing what I was doing. I did not realize what support I should have expected from Robin or how much the house likely could have sold for until after I had already signed a contract on the house and there was no recourse for me to get out of the contract, except for expensive attorney fees. I regret working with Robin. At best, her incompetence was due to laziness. At worst, she was unethical.

Where do I begin... we were blessed with the Devine and…read moreglorious and beautifully sculpted agent of none other than James Barnes! Ladies (or some gentlemen) beware of being sucked into his gaze but don't fret his honesty and swagger are not just a show! He is the real deal! And a firefighter to boot so when he isn't rescuing the unfortunate from the ashes! He is there for you on your schedule! Even when my wife and I didn't know a single thing of what we wanted there was not a hint of an eye roll or a disappointing sigh! The realtor who cares! The realtor you can trust ! An agent to guide you home! A smart move with a smart agent! A cut above the rest! Save 15% or more by switching to Geico! He doesn't have a catch phrase because there isn't one single exclamation point that can sum up Gods gift to real estate, he embodies them all! I mean he knows what causes structural damage in houses and he would probably feel really bad if he found a house that was a fire hazard and had to pull you out of a house he helped you find! But he would because he is that type of awesome! Did I mention his looks? Geez! I have to admit that I thought all firefighters were muscle bound and simple minded but this guy is not only brawn but brain as well! Flipping a home...James Barnes Finding a second home...James Barnes Turn key home...James Barnes Wasting time just looking at homes with no intention of buying...James Barnes Supporting first responders...James Barnes Did I mention James Barnes? JAMES BARNES Remember James Barnes for your next home! Not only will he help you find a home but the time you spend with him will even want to make you sign up for a gym membership so you can have a new body and lifestyle to go with your new home and life!

Billy Rabbitt, Realtor - realestatesvcs - Updated May 2026

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