Today, my sister & I went to this apartment community to inquire on information about and view one…read moreof their one bedroom options. I was assisted by Joshlynn; She was very kind, very knowledgeable and extremely helpful. In regard to customer service, Verona has a great face for the company assisting their prospective tenants with her! The amenities are some of the best I was told about in the PG County area i.e. parking, utilities, laundry units, etc. Don't allow the look of the area or the physically look of the buildings fool you into not visiting. The interior is SO nice, cozy and spacious is an understatement. The rental rates definitely match all that is being offered. I look forward to making The Milano my next home. Thank you again Joshlynn!

Excellent communication and accommodations! Very easy to work with and flexible options.read more

Great apartments in great locations and the customer service is A+ TY Shannon. Easiest TDY move in…read morehighly recommend.

RECENT DEVELOPMENT!! The senior property manager reached out…read moreto me directly. We had a good conversation She was very professional & polite. She addressed my concerns and honored the parking concession. We taking this down to a one star.... As mentioned the leasing office communication etc is less than desirable. Most recently I've been going back and forth with them on a parking concession that was told to me and written in the "welcome letter" but now they not going to honor because the leasing consultant that drafted lease did not insert the concession. So now I'm stuck paying for someone else's mistakes and incompetence. Buildings - while this is a new community... the buildings does not offer many "smart features" My last new community had many smart feature such as remote controlled blinds, USB port outlets, built in wall setup for TV mount etc. The kitchen cabinets are small and oddly angled in some units. The fridge/freezer combo are small but I noticed some units have different appliances some have an ice maker etc. The amenities that are spread across the three or the four buildings are good. The concierge only seats in the main building where the leasing office is located. There is a decent package locker system for retrieving packages. However I have had packages delivered to the main build which I had to walk over to get, wasn't ideal cause it was a heavy item. Community - appears to be a mixture of young and mature professionals BUT this is a preliminary assumption since the community is not completely occupied. There are some staff members that live on-site as well. It's a relatively quiet community but again not fully occupied. It's a substantial dog community, so expect pet accidents in elevators and such. It's an active community within its self...monthly activities etc. Leasing office - customer service and responsiveness started out great but quickly went down hill. I've had to address several issues on multiple occasions in some cases there was no record of concern, in other cases after I speaking with a fourth person the issue was resolved. This might be "new community woes" but exhausting and irritating. Generally this is a decent place to live. The location is the major draw, obviously.

CJ and the front desk is the heart of the community ! They make our mornings and nights ! In the…read moremorning CJ is the reason I have a great day at work . His energy in the morning could wake the dead ! His approach to the residents is like he's known us for years , and it works amazingly for him ! The event they throw here are top tier ! We love Brock and the comedy night.

My leasing agent Travis Clarke was the reason I chose to rent at 1111 Belle Pre. He is…read moreprofessional, knowledgeable and made me feel like I would be seen as a person, not just a rent payment. I am happy living in this community, and know that if I need anything that I can count on Travis to lend a hand. In an era of apps and AI, having a human connection is very important to me. Thank you, Travis!

Here's another example of how great it is to live at The Dalton: I recently had an issue with my…read moredishwasher and submitted a service request. Within 24 hours, Cliff from maintenance came to my apartment to fix it. He took his time to listen as I explained the problem, then meticulously inspected the dishwasher to isolate the issue. I was impressed by his knowledge and thoroughness. Not only did he identify the root cause, but he also carefully explained what he found and how he repaired the dishwasher. He informed me that he had to replace a part and reassured me the issue was resolved. I was truly impressed.

The best around. I came to DC from LA early last year and hooked up with these guys to find a…read moreplace. Their name really says it all, everything and I mean everything was taken care of. It had the reach of a larger organization but a lot of personal attention you'd expect from a smaller company. I worked with Eric, JJ, and Wendy the most and would recommend these guys over anyone. From furniture and wifi to packages and billing, it was, as the name clearly implies, all very turnkey. Outstanding all around, great outfit.

My wife and I have relocated for work several times. This includes prior experience with…read more"Fortune-50 Cadillac Relo" plans where the company "takes care of everything." Turnkey Housing provided a "Cadillac Experience" but on a budget you could afford on your own, as a small company or an independent consultant. When I moved in, everything was all setup: furniture, cooking equipment, linens, and even cable TV and a high speed modem. Moving from your own house to a temp apartment can be hard: it brings back all the issues of coordinating repairs with building management, getting addition help items "like a step ladder", and everything else. Eric and JJ took all of this for me. Since they do this full-time, they were able to take care of issues more efficiently than I would if I was renting out an apartment in my own name. I strongly recommend them for any temp living arrangements in the Alexandria/Arlington area both if you are moving yourself or are a small business relocating new employees to the area.

This place is the worst they have roaches really bad. Doors broke. Tub peeling. Maintenance is…read morehorrible. You good inside the rental they act non slow about everything

This property is terrible, i have been waiting on air conditioning for over a month. Maintenance…read morehave been claiming to come fix my problem all month and close out tickets before even staying to see if problems have been resolved. Management have been leaving voicemail full so there is no one to get in touch with. I have sent stuff to corparate and still nothing is done. I have even requested a window unit until something get done because i seen them give them out to other units but no action in my place. The only reason i am still here is the pool and I can't afford to move yet. I have rusty vent grills that i have ask to have painted with no luck but they have been painted so many times the vents want close or open with the knob. Shelves have been there so long they are worped. I have pitures of air conditioner saying 72 and its 87 degrees or on 69 degrees and 90 in the apartment.

The management team is awesome. This a great place to live ! They handled my issue right away !read more

I've had a wonderful experience living in this apartment community. The amenities are…read morewell-maintained and thoughtfully designed, making everyday living comfortable and convenient. The staff is consistently friendly, professional, and responsive, which truly makes a difference. Crystal does an exceptional job curating a wide range of events for the community which is so greatly appreciated. I would highly recommend this apartment building to anyone looking for a great place to live.

The apartments are spacious and has some ok qualities. Plenty of parking but you need a parking…read morepass, quiet on the outside, loud on the inside. Their is a gas station right in the front of the complex, close to dc and a good amount of stores nearby. Some kids were urinating in the building and packages were being stolen at a point in time. Pepco is who you pay electricity to and you receive a Conservice bill for water & gas which you pay with your rent. The neighbors make living here irritating because of lack of consideration and respect. Knowing that my neighbors are harassing on purpose I decided it's only fair to share the experience for future residents. There are washers and dryers which are stacked. The bigger bedroom does not get proper air circulation. There are lots of bugs (spiders, grasshoppers, other unknown bugs). You have 2 ways to go to the bedrooms. The bedroom closets are pocket doors which you can hear your neighbors slamming. The tub was not glazed but painted upon moving in so everything was stuck to the paint. Master bedroom floor had major dips in the floor and dressers were leaning (if you have a child/children or a pet please be careful so nothing falls on them). The floors creaked really bad (which means hollow floors and no insulation). There is no insulation within the units so if you will be able to hear your neighbors above and below you. People w/ kids who live above you- you will hear them running and more all day even the adults stomp and bang hard as ever. If you have decent neighbors appreciate them because some neighbors believe they are entitled to be as loud as they would like. (Some neighbors are crazy so I take photos & videos for my protection). As of currently since moving in we have experienced neighbors above us who during the touring process could be heard following us through the apartment. With thin flooring the upstairs neighbors heard us speaking and followed us in each room while touring from inside their unit. Those same upstairs neighbors who live in the unit number 9 has been nothing but disrespectful since. A common thing we've experienced is anytime they hear us communicating whether by phone or in person you would hear their heavy hard stomps/feet follow us around and when we reported their noise, they retaliated with even louder noise. At a point they would sit in their car knowing what time we would leave and watch us as we came and went. If they hear you cough, sneeze or talk to loud they will follow wherever you are and stand and listen. They'll follow around just because and I swear on it. My alarm system was deactivated one morning and once they heard that they came running to watch you and then they took their trash out. Just so they can see you. They are retaliatory and if you bang because of their noise they will stomp through the entire apartment. Now the downstairs neighbors in apartment 1 stomp which surprisingly you can hear them underneath you. They came and stopped us as we moved in to say oh you're quiet unlike those neighbors before you just to see how we would respond. After time they began being so loud we could hear them underneath us. One of the women here doesn't work either so they as well will follow you around and then listen to you as you use the bathroom. They, after me giving them the same energy have been nothing but rude and began mean mugging so for that reason I needed to snap their pictures as well. One night they were fighting and you could hear it as if it was in your unit. Again people should know what type neighbors they have living around them. You will be surprised that some of your neighbors are weird and may be retaliatory so it's best to be cautious. As of currently my neighbors and I are in dislike of one another because they want to bang and stomp while I believe there should be some consideration for having neighbors around you.

I moved here for Convenience and honey its not worth it! The layout is okay, outside of the…read morestanding room portable size shower in the master bedroom. Selective apartments include roaches and mice and poor pest control treatment. In order to get a good night sleep the unit above either must be vacant or you need to rent a third floor unit- great luck on them knee because the steps are steep and not to mention rusted, deteriorated and steep as hell. Run don't walk or you might regret it... This is not where you want to call your home.