I was a patient of Michael Martyn, MD, and my experience with his care was extremely disappointing…read moreand concerning. My first visit was in December 2025. When Dr. Martyn entered the room, his appearance and demeanor immediately raised concerns about professionalism. I explained in detail that my ears retain moisture, which causes frequent wax buildup and infections. I also explained that my father and I share this condition and that his ENT successfully prescribed Sulfacetamide Otic capsules, which had also worked for me in the past. I specifically requested this medication. Instead, Dr. Martyn prescribed an antibiotic containing amoxicillin, despite my medical chart clearly stating that I am allergic to penicillin. Because of this error, it took two weeks for a replacement prescription to be sent. I took the antibiotic for 28 days, during which there was no improvement in my infection, and the left side of my face became swollen. When I contacted the office again to request the Sulfacetamide Otic capsules, I was told Dr. Martyn wanted me to come back in for another visit. My second appointment was in early January 2026. During this visit, it became clear that Dr. Martyn had not reviewed my chart thoroughly and was unaware of previous communications I had with his medical assistant, Chelsea Lenegar, despite her confirming she documented my medication request in my file. Dr. Martyn then recommended a compound pharmacy (Crosby) and stated he would send the prescription. My appointment was on a Monday, yet I received no confirmation the following day. I called multiple times throughout the week and could not reach anyone. After leaving several messages, Chelsea eventually informed me that Dr. Martyn was in surgery and had not yet signed off on my prescription, assuring me I would hear back by Friday. I did not. By the following Monday, I still had no update. At this point, my condition had worsened, my face was visibly swollen, and there was no sense of urgency from the office. I was forced to escalate the issue to Jessica Kondy, a supervisor above both Chelsea Lenegar and Dr. Martyn. Only two weeks later, I was informed that Dr. Martyn had finally reviewed my file and stated he would need either a photo of the medication bottle or a prior prescription and that he "probably" could prescribe it. After weeks of waiting, worsening symptoms, and repeated follow-ups, being told he might be able to help was unacceptable. This experience made me feel that my care was consistently deprioritized. As an African American patient, I could not help but feel dismissed and unheard throughout this process. Regardless of intent, the lack of responsiveness, organization, and urgency reflects very poorly on patient care and safety. I would not recommend Dr. Michael Martyn to others, especially those needing attentive, timely, and compassionate care. He is racist towards African American and will not care about your needs

I was diagnosed with Covid on February 13th. On February 15th I woke up with extreme pressure in my…read moreleft ear and no hearing. My right ear had slight pressure and muffled hearing My primary doctor referred me to Ohio ENT. I saw Dr Lowery today, March 14th and he was so kind and compassionate and explained everything in detail to me so I understood what he was going to do. He did a myringotomy and it was painful but it also was instant relief. The pressure is just about gone and I have regained most of my hearing. I actually cried in my car on my way home I was so happy I highly recommend Ohio ENT and Dr Lowery!

Love the care that I get from both Ohio ENT here at Bethel Road as well as the East Broad Street…read morebranch. Both facilities are clean, inviting, and staffed by competent people. I was referred to Dr Kramer, a specialist in thyroids, because my east side doctor no longer concentrates in this area. I found Dr. Kramer to be personable, clearly informative. He anticipated my questions and fears. I was treated as a person, not a number.Happily, things look okay for me. I felt that I literally was in good hands by this very competent man. The Bethel Road office is clearly marked. I appreciate that. You will know exactly where to check in. Highly recommend Ohio ENT and Dr Kramer.

Butchered my inferior turbinates resulting in empty nose syndrome 5.5 months post op. Dismissed my…read moreconcerns after explaining this, was rude to my mother, and mentioned some bs about how it could be covid. As for the procedure I had, it was a septoplasty and turbinate reduction. He decided the best course of action was to do an out fracture, sub-mucosal resection, and partial turbinectomy. This man should be stripped of his license. I also assume he doesn't recognize ENS as a real condition given he decided to go overkill on my turbinate reduction, resulting in no nasal air resistance when I breathe, along with suffocation, and lack of air sensation. You ruined my life, and now my only hope is to travel abroad to get MSC stem cell injections. So in the event that stem cells work, I can't imagine that will help the volume loss.

Im not one to leave negative reviews, and this is my first review for a doctor. Please know that i…read morehad a one star experience with this provider!

Dr. Willet has been great towards me. I've seen him several times with various medical needs from…read moremy hearing test to my thyroid nodule removal surgery to check a symptom of cancer. My only small complaint is he can be a little too lukewarm in his behavior during our interviews. I understand professionalism but there should be more casualness in our conversation. I wish doctors would allow some more time for questions and answers. Some of us are slower thinkers to develop a thought to ask or answer.

I was new to the area when I first came to CAPS, and I instantly felt right at home. Kiersten was…read moreincredibly helpful and so patient while navigating some insurance headaches--I truly appreciated her support. Dr. Wakelin and his staff, especially his nurse Christina, were so welcoming and kind. They answered all of my questions and made what could have been a very nerve-wracking experience feel comfortable and easy every step of the way. I'm so grateful I found this practice, my surgery was the best thing I could have asked for, and I would absolutely recommend them to anyone considering surgery!

I cannot recommend Dr. Sbrocchi and his incredible staff enough! From my very first consultation, I…read morefelt completely heard and supported. Dr. Sbrocchi is a true artist--he took the time to understand the look I wanted and delivered breast augmentation results that far exceeded my expectations. ​His entire team is professional, kind, and made the process from scheduling to post-op care incredibly smooth and stress-free. My results are EXACTLY what I envisioned; my confidence has never been higher! If you are looking for a surgeon who combines technical expertise with a wonderful bedside manner, look no further. I am so happy with my decision to choose this practice!