1. Nyxie's Whimsies

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Orchard, MA

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Nyxie's Whimsies

5.0 (1 review)
Open • 10:00 am - 8:00 pm

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An hour before my friend's funeral, Teleflora emailed me that they would be unable to deliver (I'd…read moreordered two days before) and I should "select an alternate delivery date." I called Wilbraham, with whom I'd never done business before (I live in another state), and they were able to have a beautiful arrangement there in less than an hour, thus saving the day. And they were a pleasure to deal with. Thank you, Wilbraham Flowers!

Flowers are consistently beautiful, but the woman who I spoke with when the flowers I ordered for…read moreMother's Day hadn't delivered (in spite of the email saying they were delivered!) was unforgivably rude to me. When I called and left a hasty voice mail after not being able to speak with a live person about my issue, I was called back by an older woman and chastised for speaking too quickly in the voicemail. The woman made a point to lecture me on it instead of asking how she could help me when she returned my call. She spoke to me like I was a child and not an adult customer. She showed very little concern over my actual issue of where and why my flower delivery was unaccounted for. I've never experienced this before, anywhere, and I've worked in the customer service field for 20 years. The quality of their floral work is high, but I will not be giving them any future business, as other florists in the area behave much more professionally and I don't need the added drama of a business who doesn't understand how to keep customers from feeling like a burden.

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Nyxie's Whimsies - giftshops - Updated October 2026

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