I worked with Allison at NYCity Matchmaking and had a great experience. She took the time to really get to know me and what I was looking for, and it showed in the introduction she made. She coordinated the date, checked in beforehand, and followed up afterward to get feedback from both of us. The date went really well, and I'm looking forward to seeing where things go. Allison is personable, attentive, and genuinely invested in the people she works with. I'd highly recommend her to anyone looking for something serious in NYC read more

I worked with Trudy and had a great experience as she got to know me and the type of person I was looking to meet. She introduced me to my first date and we had a very nice dinner together. Trudy arranged all of the date details and all went very smoothly. I would highly recommend her to anyone interested in matchmaking services. read more

I met with Allison from NYCity Matchmaking and I felt like she really took the time to get to know me and help me find my perfect match. She helped coordinate a great first date and I have now been on 7 dates with this same person- I truly feel like we are very compatible and I am excited to see where the relationship goes! Very thankful for this matchmaking company! read more

Although I wasn't a paid client, my profile ended up in their database and I was match with my now partner. Jackie, our matchmaker, was very thorough in vetting me for paid client and made a great match! We are now planning a life together! Thanks Jackie! read more

I am fortunate to be part of NYCity Matchmaking's database and received my first date from Lauren who took the the utmost time, care, and attention to meet with me for as long as I wanted to to discuss my prospective date and my relationship status and goals. She then arranged an incredible date for us to check out the Edge NYC and have a fabulous dinner in Hudson Yards. She was fully communicative before, leading up til, and after my date and she genuinely cares for her clients and puts her heart into her work. I had such a great experience that I'm referring as many of my eligible female friends as I can to Lauren and NYCity Matchmaking. I think that in today's dating landscape, I count myself as lucky to have the high-touch, curated experience that a boutique agency such as NYC Matchmaking offers. And I recommend them for anyone to use for themselves as well! read more

4/5/2021 - UPDATED Review Very sad to have to write a negative review, and I rarely post online reviews - but it's important for potential clients to see a full range of consumer experiences to make an informed decision. My experience - based on a fee of over $2650 per "match" - was very discouraging. The company provided introductions to people that were not good matches. In fact, they didn't even come close to matching key criteria - agreed upon in advance. As a result, it was one of the worst (and most expensive) consumer experiences of my life. Note that company founder Michelle promised to keep the lines of communication OPEN with her personally - from the start of the paid contract - which she never honored. Indeed, she never spoke to the client even once, as promised - after she was paid & the service started. Not once! The company that recommended Michelle to me expected that SHE would be the matchmaker - and was surprised to learn that she was NOT (and they supported a refund). Instead, Michelle assigned a less-experienced staffer to the case - and refused to speak to the client at all, after payment. Even after the staffer recommended I speak to Michelle. It's also worth noting that Michelle is a former lawyer - skilled at undermining the credibility of anyone with any concerns about her business. She put those skills to work in her rebuttal to my review - attacking the "messenger" who has serious concerns about the quality of her services. She called these concerns "harassment" - a misleading attempt to avoid the FACTS below. Yes, broken promises hurt trust from the get-go - but every attempt was made to have a POLITE call with Michelle, which she refused from the outset - even BEFORE any problems occurred! She's right that it took hours going in circles on the phone - all of which could be avoided by a simple call. Not great customer care, of course. As I told Michelle, the key to resolving any business concerns is good COMMUNICATION. But I couldn't get her to talk to me - even once - after she was paid. That's a fact, documented in emails. This was long before the FINAL days she refers to below. Stressful? You bet. But there were many opportunities to nip all this in the bud - LONG before then. It's not rocket science: If Michelle had actually TALKED to her customer, we could've found a mutually-satisfactory solution. Instead, after a negative review, Michelle "shoots the messenger" - like a good lawyer, trying to paint my concerns as "harassment" - when the ONLY GOAL is some accountability for the quality of her services. And to actually talk to her as promised! Simple as that. FACT 1: Michelle refused to have even a single call about any of these concerns - for over a month after the contract began. Indeed, despite repeated, polite requests for a good-faith discussion where both sides could present relevant facts, Michelle wrote, "We will NOT respond to any emails/calls about this matter." FACT 2: Michelle also misrepresented my prior experience with another company - resolved amicably - that she had nothing to do with. FACT 3: The "incessant calls/emails" she complained about were simply repeated requests for the recommended customer service call with Michelle (even a SINGLE call!) - which were ignored. Like a good lawyer, her goal was to attack the "witness's" credibility in this case - who indeed had serious concerns about the quality of her work (or lack of communication) - trying to make it look like she did a "great" job. With all due respect, not ever talking to your customer as promised is not doing a great job. Michelle tried to make this review about the "reviewer" - instead of her COMPANY - and never addresses the reviewer's actual concerns here. That's the purpose of a review. So obviously, trust was damaged a bit from the start (after nice calls with her staffer). But instead of responding to these concerns in a business-like way, Michelle makes multiple, dramatic, false charges below - including "blackmail" & "screaming" - none of which occurred. All concerns were conveyed in good faith for months, giving the owner every chance to respond. It never happened - now as well - as you can see from her response. Adding false statements about so much (even DATES) doesn't help us get anywhere - in a calm, reasoned way. That was my goal. Every customer has the right for a response to these concerns - and not to be attacked for reasonably presenting them, as I've done again here. Trying to actually have a call with her as she promised (and as recommended by her staff) is not "threatening, disrespectful & harassing behavior" as she claimed - just an appeal to discuss genuine customer service concerns. It's all documented in emails. I've always sincerely appreciated reputable companies - that are happy to have polite conversations with customers about any concerns. It's clearly better for everyone - both the business & the customer! read more

Working with Lauren and team was an experience I could not recommend more. After many years of online dating, I finally decided to invest in matchmaking. The team was professional, thoughtful and supportive throughout my journey. The experience absolutely empowered me and helped me define characteristics I was seeking in a partner. I would absolutely recommend. read more

My experience with NYCity Matchmaking has been amazing. Michellle, Jackie and Betsy were all wonderful. The process was explained to me in detail and everything happened just as I was told. Jackie displayed great insight in screening potential candidates. The first woman I was introduced to has been a great match and made me happy. I recommend NYCity Matchmaking wholeheartedly! M.R. read more

I'm truly impressed for the connection NYCity Matchmaking found me, it's exactly what I was looking for. I feel I'm in safe hands for finding me a connection, and I don't have enough words to thank for the work they do! read more

Top notch matchmakers! Despina and Joti were wonderful in getting to know me and setting me up with great matches. They were professional and comfortable to talk with on the phone and Zoom. I highly recommend this company to be your matchmaker! read more

Despina was an absolute angel. I'm a surgical resident and my schedule is out of control busy. She was patient with me, not overly forceful and made herself available for me when I was able to talk about what was important to me. She really took care to make sure that if my interests changed she was aware, and that she understood what my values were and how flexible she (and a possible partner) would need to be. I was in a long term relationship in the past with a partner who passed away, so optimism and commitment are hard for me. She made me feel completely comfortable, heard, and understood. She shared in my successes and when I met someone I really liked I could hear the excitement in her voice, which made me appreciate her all the more. Even though we haven't had the chance to meet in person yet because of COVID era situations, she already feels like a friend and confidant. I feel like I got more out of this service than a possible relationship (he's really great, but it's early and we are being "cautiously optimistic" LOL) but also gained a friend, and I learned about myself and that I'm ready to open up again. Despina was a huge part in what made this possible for me. So shout out! read more

I am very warm and open by nature and find it easy to meet people but finding datable quality in New York can be tricky to put it gently. I really found Michelle's thoughts and suggestions valuable and helpful. I think that you need to be at a certain point in your life and open to suggestions. I found her suggestions and information relevant, useful, and successful. I would and have referred her to some friends. I think she offers an upbeat insight and is a good match for someone who would like suggestions and help finding a better quality of men for a relationship. She offered suggestions about places to go, how to look, and certain body language. I found her to aid a better connection but not diminish my natural personality. I liked that she listened and had questions for me helping to steer me in a better direction and figuring out what I am looking for in a man. I would suggest going to her if you would like to make a change in your New York dating life for the better :) read more

audra & michelle are fabulous. They facilitated over 20 in person dates over a 16 week period and I ended up in a wonderful 6 month relationship. i highly recommend their service ! read more

I've worked with a couple matchmaking services in the past, but none were anywhere near as professional as these guys. They clearly care about what they do and it truly felt like they wanted my match to work out as much as I did. Joti was incredibly easy to talk to, making an often uncomfortable process anything but that. From helping me understand what I'm really looking for in a match (to help me not only meet the right person, but also not waste my time or theirs), to scheduling a convenient location with an AWESOME atmosphere, to last minute coaching just ahead of the date, Joti was an absolute pleasure to work with. Thanks Joti! read more

Michelle and her team truly care and will go the extra mile to not only find you the right match, but TO make sure they are connected with you throughout the entire process. Dating, especially in the online world, is daunting...and, quite frankly, exhausting. Having Michelle on my side, with her wide breadth of knowledge and compassion (and straightforward approach), has not only made this process painless but also fun. I feel like I can truly trust her and her team to put my best interest forward, and that alone sets her apart from the rest. read more

Like the other users who reviewed this service mentioned, dating in New York City is a whole other animal. In today's world of online dating, instant gratification and endless choice make it really difficult for individuals to find someone to go on a second date with, let alone find a life partner. After being really frustrated by the traditional online dating route, I decided to hire a matchmaker to do the heavy lifting for me. Enter Michelle, and her senior matchmaker, Kira, who I have worked with extremely closely. Kira started by asking me what I was looking for in a partner, and encouraged me to be as specific and as concrete as I could be in my description of them. Afterwards, she confirmed what we discussed, and started screening matches for me based on my selection criteria. This is the best part about working with her -- by the time you go on a date with someone, you've already gotten the first couple of dates worth of boilerplate out of the way with your potential match. Your date will know about (and be okay with!) your dealbreakers, and vice versa. Thus far, I have went on one date that was arranged by Kira, and although she wasn't a match for me, it was one of the best first dates that I have been on in a while. The process is working! Kira continues to screen potential matches for me, and I'm hopeful that she will introduce me to the person I've been looking for. She's always reachable by e-mail and phone, and is completely responsive and attentive to my needs. I would highly recommend working with her, and the NYCity Matchmaking team. It's made navigating the dating world a lot easier for me. read more

I had a very good experience with the team specifically Joti and Michelle. They were prompt in their replies and helped set up the date. They even made the reservation at the restaurant for us (I am not sure if that is the norm but I was impressed). read more

Michelle and Allison are very kind and ask thoughtful questions. They facilitated a singles weekend that was a lot of fun with quality people I will stay in touch with. They listen and genuinely care. They both followed up with me after the weekend to see how they can be of help. I would recommend reaching out to them if you are looking for love/a match. read more

Great experience! So much better than having to sift through hundreds and hundreds of profiles online, just to find out that a majority of my dates have outdated pictures; and only after taking time out of my very busy schedule to meet with them. Special thanks to Joti from NYCity Matchmaking who did all of the preliminary legwork for me, so that I didn't have to waste a minute of my time. Time is money and I can honestly say that before signing-up with NYCity Matchmaking, I wasted a lot of time on fruitless dates and spent a small fortune on cocktails and dinners with strangers whom I will never meet again. I wish I went to NYCity Matchmaking sooner! Great job, NYCity Matchmaking! read more

Michelle and Kira are amazing. The amount of effort and passion they put into their service is amazing. They are genuine people and really thorough. Working with them was a pleasure and I'm so happy I made the right decision to utilize their service over anyone else. This is, by far, the best service and well-run organization in this industry. read more

Michelle gave me great advice to really hone in and stay focused on picking the right match for me. She is very kind, honest and detail oriented. Looking forward to continuing my relationship work with her in the future and hopefully finding my match read more

Michelle and her team are great! My consultation with her was engaging and warm, I felt like she was excited to understand my goals and support me in meeting them. The first date she set me up with was with someone who had shared interests, and was attractive and courteous. Communication with her team is quick and smooth, they even set everything up for the date, including time, date and location. As someone who lives a busy professional life, it was great to feel so well taken care of, and I had fun on the date! read more

I have been feeling frustrated, overwhelmed, and pessimistic about online dating. I met Michelle at a mutual friend's party and found her easy to talk to, and reassuring. When another relationship ended, I knew who to turn to. For two hours, Michelle gave me her undivided attention and we conquered every aspect of my dating life--from online profiles to past boyfriends to creating opportunities to meet others. When I left, I felt as though as big weight was lifted from my shoulders and that there was no question or doubt that love is possible for me. Highly recommended. read more

In the chaotic and frustrating world of dating in New York City, a person can easily give up hope. The statistics are depressing and the online sites never seem to bring the right person. Michelle gives solid and useful advice that is no-nonsense and incredibly helpful. And what's more - she cares. She really wants to make that love connection and I think she has the skills, knowledge and tenacity to do just that. I and several of the people that I have referred to her can attest to her knack of making just the right connection and giving the support that is really needed. She's been there herself - so she knows the ropes and is always learning. I can't recommend her enough - an amazing resource in the jungle of NY Dating! read more

I came across NYCity Matchmaking and it turned out the founder and I went to college together. Small world. But from our initial phone conversation, I knew she understood me and made me feel comfortable. She is easy to talk to, gets the NYC dating scene and offers options for every price point and package. If you are struggling to find a connection or just feel like you need advice from people other than friends and your Mom, this is definitely the way to go. I can't recommend NYC Matchmaking enough. You won't be sorry. read more

After having trouble on various dating apps and sites, I wanted to try something new and meet with a matchmaker. Michelle is personable and friendly, and genuinely wants to help her clients. In our first consultation alone, Michelle offered some really insightful tips on where to meet single men, dating advice and some helpful dating app/site tweaks. She offers a wide range of services and offerings, so she has something to offer regardless of your dating experience, current situation, etc. I'm looking forward to working more closely with Michelle in the future and will be recommending her to some more of my single friends :) read more

I highly recommend Michelle of NYCity Matchmaking! Michelle believes that finding true love is important and that there is someone special out there for everyone. She knows that effective matchmaking is highly personal and takes the time to really get to know her clients and understand what they are looking for. Also, she is a great dating coach-- she advises her clients on all aspects of the dating process. Michelle is always 110% invested in her clients, and works extremely hard to make sure they all find the one! read more

I highly recommend Michelle to all singles out there looking for love. Michelle is very personable and understanding. She made feel very comfortable telling her my story and I felt that she really listened and paid attention to every detail. Thank you for everything Michelle! Liz R. read more

Michelle and her team were responsive, thoughtful, and overall very helpful in explaining their services and matchmaking process. I had a great experience - I felt like everything was clearly communicated to me - and ultimately ended up having a successful match through her. It felt like a value add opportunity and I am glad I was open to it. read more

Though I am new to the database I want to say how professional and at the same time easy to talk to everyone was at NYCity Matchmaking. Once I met them they wheels were turning for a match for me. Though it was not a marriage that was made the guy was quality and a gentleman. Thanks for everything! read more

After years of being frustrated with online dating and just dating in general I decided to engage NYCity Matchmaking to assist me with it. From the onset of working with Michelle I immediately felt 100% better about my approach to online dating. Yes, she has a game plan on how to communicate, what to say, how to say it that yields results! She's great to work with, upbeat and most importantly insightful as to what works and what doesn't in the online dating world. From improving my profile and essay, to helping me get the right photographer and coaching me prior to each date Michelle has been fantastic! Highly Recommend!!! read more

After meeting Michelle of NYCity Matchmaking last weekend, I felt compelled to share my wonderful experience. I had a 1.5 hour consultation with her and left feeling truly inspired, hopeful and armed with an efficient and concrete game plan for pursuing the dating world in NYC. She is amazing at what she does, is genuinely sincere about wanting to help you navigate your love life and is simply a good, caring and friendly human being. I greatly appreciated that she spent a significant amount of time truly trying to get to know me so that she could give a personalized assessment of what would work best for me in terms of meeting new people. She also opened my eyes to other possibilities that I normally would't have considered. I highly recommend her and consider her services a worthwhile investment. read more

Michelle offered very insightful advice to someone like me who is looking for help in the love and relationship area of her life. She is a down to earth, understanding and real woman who gets it, and she offers sound advice. I've only been to a consultation but found it informative and very helpful. I recommend her devices to anyone looking for a compass to direct him or her in the direction of success in their dating life. read more

Meeting and working with Michelle has been an extremely positive experience. She is an authentic person and has a passion for helping individuals find the right partner. I would definitely recommend her services to anyone who needs motivation and support navigating through dating in NYC. read more

I recently got a package with Lifebooker to get both suggestions on how to re-work my profile, and some new photos. Michelle (who owns the company) was wonderful to work with (really caring and knowledgeable) and the photograoher she uses, Maryellen, is phenomenal. I was really impressed by how Michelle managed to walk the line between allowing me to stay authentic, while still concretely improving some things (like my tone, word choice, and strategy). Maryellen took many, many photos, and I was blown away by the results (and it was a really fun experience). After Michelle had an opportunity to peruse the photos, she suggested several of them to me. Since changing my photos and tweaking my profile, I have had not only many more men contact me, but more importantly, many more DESIRABLE men contact me (and more men being receptive to my contacting them). It has been a huge game changer, and I would tell anyone who is frustrated by their online dating experience thus far to contact her. I don't know if this will be the ticket to finding a ltr, but I do know that it's only because of NYCity Matchmaking, that I'm now thoroughly enjoying the process. R.G. read more

Michelle at NYCity Matchmaking gave me an honest assessment of what I'm doing right and wrong in my dating life to help guide me towards finding Mr. Right. I am optimistic that her online profile rewrite will also attract the kind of man I am looking for. She was very thoughtful in interviewing me to glean important information, and the resulting essay actually sounds like me! I couldn't be happier with the services I received and would highly recommend her to anyone looking for honest but gentle assistance with romantic conundrums. read more

I live in Los Angeles and was introduced to Michelle by a friend who had worked with her resulting in great success. Michelle is warm, thoughtful, intuitive and great at what she does. She thinks outside of the box and puts her clients best interests first. If you're serious about dating and want to meet someone, call Michelle. This coming from someone who benefited from her services from 3000 miles away. read more

Michelle was such a great help for me. I could tell she did did a lot of prep work before we met and her questions were poignant and her feedback was honest, constructive and very helpful. I would definitely recommend her services. read more

I met with Michelle and felt an instant connection with her. She made me feel very comfortable and gave excellent recommendations. I am excited to make the changes I need to in order to find my match. I looking forward to getting started! read more

Michelle is THE BEST! She encouraged me to try online dating (despite my protests) and guided me through the entire process. She worked with me on my online profile and professional pictures. All of her advice was absolutely perfect. She is patient, kind and extremely professional. At times, Michelle was my therapist, holding my hand through the challenging world of online dating. I am getting married in a few weeks to someone I met online and I can say with absolute certainty that I would not have met the love of my life if it were not for Michelle's coaching and expertise. She changed my life!! read more