very dissatisfied! Gave it a one star because it wouldn't post at ZERO stars. Unless you live in a major metropolitan area, this service is not for you. Very few dates were offered. I expressed concern about their coverage area, I was led to believe that they had plenty of clients that met my criteria. The customer service is poor, often requiring multiple phone calls and emails prior to getting a response. When I did get a response, my concerns were disregarded. You would think that as much as the service costs, you could expect a premium service. read more

It was a waste of $5K. It has been about 16 months, and I have only had 5 dates. I only liked one of them, but I was too short for her. I told them to make sure the women is ok with me being 5'5", and I have not heard from them since. I wish I could get a refund. read more

it forces me to give a star but they get 0 How to start when you were lied to and deceived in so many ways. Two dates in 6 months and both were given free memberships and had to go on 1 date a week. to satisfy being given the membership. the 3rd and last date I actually cried when they sent me the picture of him. They might have been a good site 25 years ago, I say this loosely but truly it's the new scam to get your money. read more

DON'T BOTHER. Unless you live in a LARGE metropolitan area. If you live anywhere else, you may be matched with people who live 1-4 hours away. They don't care. They don't change anything. BEWARE. I'd give ZERO stars if I could. read more

The agreements they have you sign are predatory, they provided me only 2 of the minimum of 12 dates. I found a date by different means and tried to get a partial refund and they balked at it. I filed a BBB complaint which was easily dismissed by the company. I will be going to small claims court to try and recover some of the thousands I foolishly paid for this service. I understand it's cutthroat but it deeply saddens me when companies are so unethical. read more

This service is a scam. I paid $5k and they showed me the worst people I have ever seen. I can't believe they are still in business. How many people have they ripped off? read more

If I could give them zero stars, I would. Just a very poor service and with very lackluster results and communication. Spend your money elsewhere, please. read more

Awful! They said they could match me with people who travel since that is my lifestyle. After I paid, they said they could not provide that. Total scam. read more

My experience is that they do not provide personalized, professional matchmaking service. I feel I was misled. I do live in a smaller town, and I initially asked the question about availability of dates and was assured this wasn't a problem. Everybody that was presented to me lived 2-4 hours away. This is an extremely expensive service. I feel I did NOT get service that equaled the price. I did ask to change matchmakers, my initial request was denied. I filed a complaint with IJL but nothing changed after this. AND you sign a contract and they will not give a refund. SAVE YOUR MONEY!!! read more

I joined It's Just Lunch at the beginning of March of 2024. I was very excited about the possibilities that I would experience with using the service, but I was hugely over promised what has actual been delivered. I was placed with matchmaker who ended up not being competent and was fired from the company. Instead of anyone reaching out to let me know and that I would have a new matchmaker, I had to consistently reach out to have someone get back to me. My very first date using the service didn't show up. Other candidates were not in the realm of what I was looking for. Instead of being honest about the quantity and quality of men, I feel like and have been strung along. I took a break after I found out the matchmaker was fired, only to restart and have my first date not show up. I've barely had very many dates, because there haven't been any men in my perimeters/area that I live in. Do not use this service it is just a scam to get your money. read more

If there was a minus star category I would choose all for Its Just Lunch!! I was lied to by the original person who high pressured me into signing up. She told me she was looking at single men in my area and that there were literally 100's of men in my age range who fit my outdoorsy personality. She told me I be on at least 5 dates in 2 week. It was all a scam! I have had 3 dates for in over 2 years. NONE of those men fit what I was told about their professions or interests and the pictures I was shown were several years old. The customer service is the very worst EVER with no one responding to calls or messages left. A most recent date got changed just hours before we were to meet. I have not heard a peep back from the match maker, Bryanna on this one. Save your money-this is a scam site, not a match making service for busy professionals!! read more

I just wouldn't do it. You would have better luck on a dating app. I feel I was so clear about what I was looking for, and would be fine just waiting to meet someone. Here is the thing. If they send you someone you aren't into and reject meeting them that still counts towards your total matches in the contract. So, you would think my explaining the type of person I am interested in would have a lot of weight, right? wrong. I've been sent so many people I just am not into or attracted to. They really are just looking at things through a filter to see if all the boxes are checked. And the boxes are super vague (like do they have kids or not). You really can just do the same thing, and have better results, using a dating app. I also asked for a phone call several times with my matchmaker and literally those emails went unanswered until I found another person to reach out to. Poorly organized and complete BS service. Save your money. read more

This company is a joke. It was so disappointing. Promise so many dates in a year that was three years ago The dates they set you up with some. were over 2 hours away. ​ read more

Another reviewer took the words out of my mouth: Worst experience, dropped quite a significant amount of money, they assured me they had lots of candidates in their database that match my criteria. The minute I signed up, they kept trying to match me with people outside my deal breakers. Please do not waste your hard earned money on this company. read more

IJL is such a joke. The sales woman, Jen M., went on and on about the amazing matches she had for me, including - of course- ha - the well traveled handsome doctor she had just signed up that day that would be perfect. Well, guess what I got? Don't even bother. The guys were so bad, especially the one who looked like my dad and was wearing gray sweats in his selfie. BTW, even though they are supposed to give you 2 pics for each match, they didn't have another of him...wonder why? Their contract is so broad that you don't have much recourse, except for the fact that IJL is supposed to only give you Matches that meet your 3 parameters of age, religion and parental status. All 3 of mine did not meet those parameters. Obviously that means THEY DIDN'T HAVE ONE MAN THAT WAS ACTUALLY A MATCH FOR ME! Also, FYI, you get NO information about the match (except he's a nice guy blah blah blah) so you are totally flying blind before your first date. SAVE YOUR MONEY!! read more

A morally bankrupt organization. They deserve zero stars! Here are the stats: 11 months, no dates, 6 months no contact and they were too busy to speak with me for 4 weeks. Their business model: take the client's money and run! Stay away from IJL. read more

I went out with someone and then I was set up with another and I chose not to go. They then set me up with someone else, that did not work but now they are telling me that I used up all my dates. If I want to go out with the second one they can rearrange it. What a rip off. And they are asking me to renew for 4 dates plus 1 for renewing. Why do I not have the right to pass. What a waste of money read more

This service is terrible. They are just in the business of selling you the contract and have zero intention of delivering on their promises. I was told there were matches and restaurants in my area, yet they don't have either. They simply don't listen and will book a date at a time you don't choose at a restaurant far away. I am a busy professional, as their advertising claims to cater to, and this two bit operation doesn't deserve your time, let alone your money. You're better off using a regular dating site. This is an expensive joke. read more

RUN RUN RUN! This is the BIGGEST SCAM EVER! They do not listen to what you are looking for, they do not take the time to review your profile and match you accordingly. This was the biggest waste of $1000 EVER. When you complain, they set up a time to have you meet with their complaint department and then refuse to help you. They will NEVER reimburse you. RUN RUN RUN. I give NEGATIVE 1000 stars for this disgraceful company. As if dating these days isn't hard enough they take advantage of you and make it even worse. It's a total SCAM. read more

If I could give less than 1 star, I would. Waste of money. Terrible company Their business model is awful. Their costumer service is subpar. They are a mess and clearly need the $3500(or whatever it was) more than I do! As the other reviewer Adam said, smoke and mirrors, that is the perfect way to describe this service. It is an absolute circus. Such a shame how they scam people and have zero accountability to justify their No refund policy. They have blocked me on emails and calls. I paid for a so called service. I'm the client. Terribly business practices. Please do not give your money to them. I will be filing a report to the bad business bureau. read more

Refuse to work with people with disabilities insisted on phone calls after I explained i have a hearing disability read more

Its Just Lunch - Matchmakers Near Me - New York, New York

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Like most reviewers said, this company is a dumpster fire! The business is awful, and I'm surprised they haven't been shut down yet. It's very clear to me that once they get your money they run away with it, and do absolutely nothing for you. When they do remember you exist, they set you up with people that match none of your criteria. The matchmakers truly don't care if you like the dates or not, they just push people down your throat and expect you to accept it. I believe they don't have enough people in their database so they keep presenting the same people to you over and over again. Also, they don't communicate well with clients and with each other, and never listen to feedback you provide them. It seems to me there's also a lot of turnover of employees which is also a sign that they're not doing well. When you finally had enough, and ask for your money back, they say they don't do any refunds. So you're pretty much donating your money to them. Don't expect anything back. Stay as far away from this company and look elsewhere ! read more

IJL - It's Just Lame SAVE YOUR MONEY - DO NOT USE Its Just Lunch!!!!!!! Read all the Class Action Suits against them online, believe ALL the negative online reviews. Save yourself a lot of time and money. It's just a scam!! I am located in NJ, expecting to work out of the Fort Lee or Morristown locations. Much or their staff are located in Florida and have NO knowledge of other areas of the country they service. Many work 12pm - 9pm Eastern, which is problematic for people who live on the east coast and expect or require contact in the morning. I signed up for the 24-date plan over 12 months. That is NOT 24 actual dates with a human being. A date counts for every introduction they make to you WHETHER YOU GO OUT WITH THEM OR NOT. They have introduced people outside of my stated dating area, people that do NOT match my dating requirements or profile, people who I have already seen on other dating sites (i.e. match.com, CMB, Bumble, etc.); I even got stood up once!!! Their "matchmakers" are horrible! They do not return phone calls, they miss phone appointments, and their customer service and senior management are downright rude (Julie Yarworth)!! They self-arbitrate their own disputes. Even their CEO (Melissa Brown) does not have the courage or courtesy to return emails or phone calls after countless attempts to reach her. AVOID IJL AT ALL COSTS, IT'S JUST A WASTE OF TIME AND MONEY!!!!! read more

This company is terrible! An absolute waste of money (that I am now trying to get back). I feel completely scammed and taken advantage of. I signed up for a 3 month program (3 dates in 3 months) at the end of July, it is now the end of September and I HAVE NOT BEEN ON A DATE. The first matchmaker I was paired with was completely unprofessional - he made rude and snarky remarks about my not wanting children. He then matched me with someone who lives over a 2 hour drive away, in a different state (of course he didn't initially share this with me) when I had specified I only want to meet guys in the NYC area. The second match lived 3 hours away! I then asked for a new match maker, who I was first excited about, but the third match (the first guy I was somewhat excited about meeting) was cancelled due to him cancelling his membership. The fourth match was someone I was not at all interested in. It's now been two weeks since I've last heard from my matchmaker... This is the worst, most unprofessional company I have ever dealt with. I am doing everything I can to get my money back even though I've been told "a refund is not applicable as we can service your account". What does that even mean!?!? read more

When they say It's Just Lunch" they mean it. They are not matchmakers. All they want to do is take your money and arrange 2 lunches - or these days - 2 zoom meetings, regardless of whether your 'matches' meet your criteria. In my case, I was only interested in meeting people who are geographically desirable. Living on Long Island, I pleaded with the 'matchmakers' to find men on Long Island or, who would be OK traveling to Long Island. The 2 zoom meetings were with Brooklyn and Manhattan residents, who were also not interested in a Long Islander. I originally asked about their success rate. They did not respond. That should have been my signal to stay away. That is my advice to you. read more

The staff at IJL needs to improve on their communication skills and responsiveness to their clients. They are not invested in their clients. Unfortunately, it was a very disappointing experience. read more

I wish there was a lower rating to give this service. They basically steal your money because all of the "matches" are unattractive and if you say no then you are the one at fault, and they are like oh well we tried but you didn't want to take the dates. read more

I have been working with them for about 2 months. Matchmakers are condescending and unprofessional. initial contact was great, very responsive. now that I've paid my fee and am having challenges no return phone calls. I am generally a very patient person. They have tested my patience. 3 "professional matchmakers" since I signed my contract- at my request- due to the unprofessional, condescending treatment I have received. Terrible customer service. Buyer beware. If you want to be bullied into accepting matches that you don't feel are right - then sign right up! I would recommend you stay away. read more

SCAM!! Do NOT waste your time or money. They say they have a match but then when it comes time to schedule a date the person is no longer available. BIGGEST WASTE of my hard-earned money. DO NOT FALL FOR THE FALSE PROMISES!! read more

If the star rating could go to negative, that would be the choice. this company is a complete scam. The alleged match making experts are clueless, rude, disrespectful and do not listen. They throw countless files which do not meet your criteria and still count as a match according to their lies despite you not going on any dates. by far the worst investment made. please spare yourself the experience of hurt. funding a sign other is a personal matter ,...to be taken seriously. these people make a joke of it. while wasting your hard earned money on mismatch's , they just laugh. read more

Stay away. They only care about collecting your money. After that it's all smoke and mirrors. They promise 24 dates within 12 months. They will literally send you anything to fulfill their contractual obligation. They do not care what you want and /or like. It's all to justify not providing a refund. Stay away. Disgusting people. read more

horrendous. stay far away. they don't consider your requests at all because I'm guessing they have no clients and match you with whomever. they have breached theit contract but i don't have the time or effort to pursue at the moment. customer service doesn't return calls. they will do anything to avoid admitting wrongdoing and give you your money back. stay far away. read more

I would totally stay away from It's Just Lunch. They reel you in with great promises and then offer nothing. What they don't exactly tell you is that any potential Match that they propose is considered a Date - so you pay $1,000 for 3 Dates and then they show you a "Match" who you don't like so you say NO and that counts as a Date - $333 down. I specifically said no fat guys - (I'm 5'3 120 - I don't want some big fat slob) the first guy they sent me was gross and fat so of course I said no - oh well, $333 gone. It's like a scam - all they have to do is send you people that you won't like, you say no, and they keep your money. It's been 3 weeks since I was sent this AMAZING match so of course I reached out to my "Dating Coach" and he totally blew me off with "I will be in touch with you soon regarding a new match. I have been searching and selecting and be call you as soon as I have a new potential match that meets your criteria" Which is so funny because when we spoke he had SO MANY amazing men he couldn't wait to set me up with - now all of a sudden he can't even find one LOL - this site is such a racket - save your money!! read more

Its Just Lunch - Matchmakers Near Me - New York, New York

this company IS the worst. any company that allows their sales people to use insensitive lines and low tactics trying to CONvince the prospective client without regard to the clients personal financial situation or even the clients own tastes is pretty disgusting and only shows that this company is only concerned about making money and statistics. Dont waste your time or money- if you must try a matchmaker service Tawikify is somewhat better. read more

buyer beware. it's just lunch will sell you in saying they can provide a service they cannot provide. they will promise to match you with someone local and instead the person lives 2+ hours away. they do not listen, if you turn down a date then it counts as one of your dates. they will call to see you in after business hours but once you have signed the contract they are only avaiable 10-5.... so much for working with "busy professionals" read more

Please be advised that I am unclear of which office of IJL I used because I only spoke with individuals over the phone but I feel it necessary to warn people about IJL. DO NOT use this service. You are much better off using Match.com, Eharmony.com, hell, even Tinder. Their sales people are way too good. Kate was able to convince me to join and gave me a false sense of security and reassurance and even offered me a $100 discount (which they would actually use against me!.."well you only paid $750 not $850). She even claimed to have several matches already lined up for me to sift through (not true). I then learned I would be set up with a match maker as the person who sold me the package was only the sales person. Aleisha was nice enough but no where as "good" as Kate. I joined November 1st and despite having "multiple candidates" I did not actually receive my first "match" until the 15th. The match, which was presented in flyer format (see attached, identifying data was removed) was mediocre at best and given their enthusiasm about having multiple matches for me I opted to hold off. Especially since they only guarantee one date! The second candidate was sent to me January 4th!!!! 2 months after signing up! This candidate was not even close to what I was looking for. I emailed Aleisha who then left me a voicemail stating that prior 2 matches were good matches but that I should renew my membership because she has three new matches! lol Seriously? read more

Its Just Lunch - Sample profile that is presented to members - Matchmakers Near Me - New York, New York

DO NOT INVEST A PENNY WITH THIS COMPANY. Their customer service is horrible. I started this service with hope and an open heart and the very first steps that got me to sign up were positive but as soon as they took my money everything turned. My matchmaker was unprofessional, late, inappropriate, and shamed me and made feel guilty about what I valued in a partner. He did not listen to me and matched me to someone who had three of my characteristic "dealbreakers" and proceeded to criticize me more. When I asked to cancel or switch matchmakers, it was radio silence. I tried multiple times through all contact attempts (phone, email, website, company) and never heard a response. I contacted the one person who had been a positive to me and even she would not respond to me. A total scam and so unprofessional start to finish. read more

I also wish I had read these reviews before I gave IJL, $2,800! I can relate to something in everyone's reviews, & am in full agreement that the most accurate rating would ne zero stars. When I first started to get their voicemail messages, I ignored them, until finally one day I was home, possibly tired after a long day, and I answered the phone. That was my first mistake. After a brief interview conducted by an energetic young sounding woman, I agreed, and paid the $2,800 on a credit card. She told me IJL is a global company, that they have a pool of clients from around the world, and that by early the following week, I'd have my first date. She left out a lot of important information about IJL. During the interview, I specifically said I did not want to date a man who was never married. I am 65 and feel it raises a red flag if a man is between 58 and 73 and never married. I also prefer someone with adult children, retired or still working, and NOT live in New York. New York people don't like to come to New Jersey, ever. I completely understand. My fiasco started on May 1, and I've yet to go on a date. First I had to meet with a face to face IJL person. This was one of my early disagreements. I was originally told IJL had an office in Fort Lee, where I live, however when it came time for the ftf meeting I was told that my option was Princeton, a 90 minute drive, NYC or someplace out on Long Island. Actually the person trying to schedule the meeting argued with me that the location was just a few miles away. Clearly, she knows nothing about the logistics of commuting into NYC. The person I had my ftf with was one of two people I've dealt with who was honest. He lives in jersey City, and completely understood why I did not want to date someone from NYC. I placed a number of calls and sent emails which were unanswered, even one hang up when I mentioned my name, and when I sent an email and cc'd every employee I had dealt with, someone from Management called me, and I was given a new dating search specialist to work with. She has also been honest with me, and told me my hub is NYC, and there's nothing that can be done about it. Now, I'm waiting for a call from Management. One last thing. Twice they wanted to fix me up with the same person, 67 years old, never married, no children. Then there was a man who only graduated from high school, and now another man, never married, no children. I don't think they know how to listen, or anything about being in a service industry. So, here it is, 6 weeks into a 6 month membership, and not a date insight. I hope my review saves someone, anyone from the aggravation I've been dealing with. read more

DO NOT HIRE THESE PEOPLE! They don't do their research on age, personality , or even location matching. Very irresponsible, and aloof. They just take your money , especially from vulnerable people read more

it's Just Lunch refused to help me schedule my final of three "dates" after COVID. I was owed one more meeting but everything was delayed because of COVID. They we're curt and unprofessional and showed absolutely no flexibility. I would never recommend them and the cost far exceeds the quality of their work. A very faulty business. read more