I received a prompt response after requesting my sink trap replacement. Communication was quick and…read morerespectful throughout. After providing a photo and video, I received an estimate, and the plumber was able to come the same day to replace the parts. My sink is now functioning perfectly, and the cost was reasonable.

The customer service and timeliness of appointment was exceptional. I have deducted one star…read morebecause I requested an itemized invoice and after realizing I was only emailed a payment in full receipt, I had to call back and was advised that they do not provide itemized invoices that include material and labor costs; only paid receipts. I feel like that should have been clarified upfront, upon my initial request, versus having to call back and being advised after the fact.

Professional, good communication and competence service. Was a referral and will refer as wellread more

Process not explained correctly.. not told what part was needed for repair nor that it wouldn't be…read moreordered until I approved a new estimate??

Requested service to checkout steam heating pipes ( banging/clanging) and cold radiator. Without…read morephysical check, recommended adjusting radiator pitch and changing steam valve for over $400.

Never answers phone left dozens of messages I wonder if this guy is actually alive ??read more

He came on a Saturday and kept in touch until he arrived. Very polite and cooperative. Made good…read moresuggestions

Jay at Pro Plumbing did a great job replacing our water heater. He was efficient, professional, and…read morecompleted the installation quickly. He was a pleasure to deal with, and I would definitely recommend him and Pro Plumbing. Price was reasonable.

I had an excellent experience. I highly recommend this company…read more I submitted a request through Yelp on a Saturday after discovering that I had no hot water, and they responded within minutes. Even better, there was no extra charge for a Saturday service call. The technician arrived at my home in less than an hour and was friendly, courteous, and professional from start to finish. He quickly diagnosed the issue, clearly explained my options without any pressure, and had the problem resolved in just a few minutes. I also found the pricing to be very fair and affordable. It's refreshing to find a plumber who is responsive, honest, knowledgeable, and respectful of your time. If you're looking for prompt, reliable service at a reasonable price, I wouldn't hesitate to recommend them. I'll definitely be calling them again if I ever need plumbing services in the future.

Hire this plumber, Joe was fantastic. He was experienced and professional, quick to respond, and…read morequick to complete the work. The job wound up being more than expected and the rate did increase from our initial discussion over the phone, but it was ultimately a very fair price for the work. Unfortunately for me, he was the third person to attempt my clogged kitchen sink, so I would strongly recommend you START with him! 10/10 will call again next time

Kirill was quick to act on his feet and responded with a quote immediately. He was able to complete…read moremy service the very next morning! The pipes under my sink were leaking and both my partner & I couldn't quite pinpoint the issue. Kirill came and knew exactly what to do. The quote I received included both parts & labor which was super helpful. No more leaks! Highly recommend him to anyone in the NYC area.

I needed a shower/tub faucet replaced during a tile work that was being done. I was very lucky to…read morefind Kirill and his crew. He is hands down a complete professional. He went above and beyond to correct and take care of what needed to be done. Even though this job got dragged out by no fault of his, there was great communication throughout the process. My quote and final price were super fair and I am very grateful. Professionalism, honesty, and reliability is what you get when you hire Kirill. I highly recommend him!

Did an excellent job disconnecting my washing machine. Professional. And well priced service.read more

They came an hour after I called, and solved the problem within 15 minutes! Super efficient and…read morenice, and the cost was reasonable.

I would give no stars if possible. He temporarily fixed my problem only for it to get worse; had…read moreto call him back & tell me that he would have to come again & charge more money. No thank you. Stay away.

Prompt, reasonable, and did a great job! Will definitely hire again and recommend to othersread more

My backyard drain was not allowing the water to go through. I called the Roto router and they came…read morepretty fast. They had a machine and cleaned it out however I felt that the price they charge of $650 was so evident for the work that was done because I know that if I checked with other people who was at least $100 less.

Roto rooter is an old company that is the only thing I like about it. I waited for hours then they…read morecalled me and told me the person is busy that was supposed to come at the schedule time then they say they don't come to Govt housing. You wasted hrs of my time, I could of hired someone else. Unfortunately, I don't recommend them anymore. That goes for churches, sules, gyms, etc. Time is still money.

Had Kirk over last week to clean out our building's water main. Came quickly, and was super nice,…read moreknowledgeable and efficient. Not pressured to get extra services or any other b.s. Highly recommend!

Very professional. Came out immediately and fixed my sink issue. Highly recommend.read more