From the moment we checked out the house, until after we were in the house, CPM has shown up 110%…read morefor our needs.

I wish I didn't even have to give them a 1 star rating....this place has been NOTHING but a problem…read moresince we've rented from them! The lawn company they hired even stole my husband's tools and they didn't do a thing about it even after promising they would! And then bc of being month to month on our lease they sent us a letter saying we had to leave by a certain date! I will let everyone know that I can NOT to use them!!!!!

I absolutely do not recommend this reality company ! I pay 1835.00 a month and its like living in…read moreGovernment housing! They do not take care of maintenance request in a timely manner . The property is not kept up . Trash always overflowing from the dumpsters. ITS a big no for me! Bullard Tennant

I been here 3 months and it's a problem everyday I've been without a stove/oven a month and now my…read morewater heater is overflowing and they want to charge me to send someone out. 1400 a month not cheap if you don't want to maintain the properties don't rent them simple. DO Not waste your money or time with this place. POS COMPANY

She is very friendly very knowledgeable of the area and was quite helpfull in my quest for…read morealternatives in a not really unique situation

Jen was absolutely wonderful with helping me find a rental property that fit all my check boxes for…read morewhat I needed. She also was a fantastic property manager to work with on the home that I chose to lease. I would highly recommend Jen with any real estate property you may be searching for, whether it's purchasing or locating a rental. Thank you Jen! You are a awesome real estate agent!

I loved working with the Powell Team. They have great customer service. I have a continuing and…read moredetailed relationship with this team and have a great respect for everyone I deal with. They are well established in the community and are very involved and knowledgeable in East Texas. They go above and beyond everyday!

Bert Powell is, as I had been told by everyone who I'd spoken to that knows him, a self serving…read moreperson without integrity or character. My experience with him occurred one week after I moved to Tyler. While I was back in Austin bringing another load of household items, he took it upon himself to have his handyman begin chopping two feet off of my backyard Stone Fence. I drove in and caught the man doing it and motioned for him to stop. He spoke no english, so I had to give him hand signals in order for him to understand. He left, but about two hours later, I heard the chopping again and had to go out and make him get off the fence again. Evidently Mr. Powell had ordered him to continue anyway.I went over to Powell Properties office around the corner to find out who had given the order to do that to my fence. After a few days, I spoke with Mr. Powell and he proceeded to ask for money from me to finish off capping the top part that they had left jagged and ugly. I thought about it a while and eventually decided that it was his responsibility to cap it off, since he had not even asked my permission to begin with. I called and told him I'd like him to cap it off and he said that I would have to chip in some money because he had already spent $200. chopping it down and told me that a "decent" property owner would understand that the cost should be split. I told him that a "decent" property owner wouldn't make the decision to chop someone else's fence up without prior agreement that there was a need and prior agreement to split the costs. It seems Mr. Powell doesn't care much about his neighbors and has gotten away with throwing his weight around a bit too easily and quite certain of getting his way. He really is a man without character and out for himself only. In the past year,I have referred two different workers to him, who did work for him and left unsatisfied with the money he was willing to pay them for their labors, as well as the way they were treated by this man. My advice is to rent or purchase with him with your legal advisor because it seems he is the only one who wins in his world.

If I could give half a star I would. IF YOURE A RESIDENT,…read moreDO NOT USE THE ONLINE PAYMENT METHOD!!! I recently had over twice one month's rent in my bank account, got a payment confirmation and everything. Almost a week later they claim it was returned and now I have to pay almost $100 EXTRA VIA MONEY ORDER !!! I called to ask them for assistance and they said it's not their problem. Like any other rental company, this is a bunch of crooks overcharging for some mediocre management on some piss-poor properties.

I want everyone to be aware of this man and his unprofessional business. His name is Mike Pile. He…read moreposted on here he was looking for someone to complete a residential make ready and remove interior cigarette smoke damage from walls. My initial meet with this man at the house, I gave him my price for just the interior clean for $300 and would have it complete in 24 hours. However, when me and my husband met with him he also added in he wanted stairs built for the back door on the property as well as exterior window cleaning and front porch vinyl siding cleaning, which Mike raised the overall clean to $600(verbally). Needless to say,my husband works and builds fence. I started the house around 1130AM and left to get my husband to start on the exterior clean around 2PM that same day. I also had to pick up my son from school so we arrived back at the house around 430-5PM. I was able to get the entire back of the house complete with only the kitchen and living room left to finish. My husband got all exterior windows clean and had started on the front porch vinyl clean. We left around 715PM and I contacted Mike and promised to be back by 845AM the next morning. When me and my husband arrived the next day, Mike has done ripped off the door knob and door lock for the front door and threatened local law enforcement on us for trespassing and we left. He did write a check for $150, taped to my broom stick, left my cleaning supplies at the pumps at Brookshire's Fresh on Old Jacksonville Hwy with Mike no where around at the time he asked me to arrive. I want people to be aware that this man is very unprofessional. I'm not sure where or how things had gone wrong as I kept constant communication with him the entire time. But here is our conversation and the interior clean I was able to complete that day. I would advise not to do business with this man, he seems to be very arrogant and out for himself. I would definitely advise against renting from this man or doing business with him as he does not uphold his promises and his very wishy washy with business.

The worst property management. Never take care of issues on time, unprofessional ethics.read more

Stephanie really knows her business! We first met when I called her up at 5:30 in the evening to…read moreask about a house & she was more than happy to meet us there in 15 mins. Wha!? Who does that!? Over the next few weeks, she continued to work tirelessly with us, helping us to find exactly what we wanted. Each & every time we asked if she knew anyone for this or that service, she had a list of recommendations for us. Stephanie is a real pleasure to work with & has become a really good friend. She's our go-to agent from now on.

From the owner: What Sets Kirby & Company Realty Group Apart…read more Stephanie McLean Kirby, Broker Associate with Kirby & Company Realty Group at Fathom Realty, provides experienced, personalized real estate services throughout Tyler, Flint, Bullard, Lindale, Whitehouse and communities across East Texas. With extensive knowledge of the Tyler and East Texas real estate market, Stephanie helps buyers and sellers with residential homes, luxury real estate, new construction, relocation, land, farm and ranch properties, investment properties and home sales. Kirby & Company Realty Group combines local market expertise, personalized service and strategic real estate marketing to help clients confidently navigate buying and selling throughout East Texas. Whether you're looking for a Realtor in Tyler, buying a home in East Texas, selling your home, relocating to the Tyler area, building a new construction home, purchasing acreage or investing in real estate, Stephanie McLean Kirby and Kirby & Company Realty Group at Fathom Realty are ready to help you make your next move with confidence. Local expertise. Personal service. Proven real estate experience throughout East Texas.