Excellent customer service!!! Owner and employees are knowledgeable about what they are selling and the prices are the best in town for heady glass. NVS has something from every price range, but their heady glass is unique, affordable, and the selection is better than most shops in Portland. Worth the trip if you want a nice piece, but don't want to take out a second mortgage. read more

I had a small purchasing error online that was my fault and Alex helped me out. Quick and easy fix thanks to him. I appreciate it bro.

5 out 5 customer service so much variety and helpful information about products. Will definitely be coming back again

terrible customer service and horrible policies, a content creator made a purchase and had a change of mind so he canceled the orde, they tried to charge him a 20 percent "restock" fee which if u look at their prices could be a couple hundred, they want u to pay big money and u get nothing in return, he exposed this on his social media as he has a big following and they immediately sent him a full refund... now imagine if it was a regular customer, they would've taken the 20 percent fee and pocketed it as they have definitely before. read more

I've purchased upwards of $1000 worth of glass from this shop and it is hands down my favorite place to save up $ for. They have a hug collection of only solid brands, including incredibly drool worthy high end art from places like Bear Mountain Studios, etc. I love my showerhead perc US TUBES pipe. The employees are very knowledgeable, helpful, non invasive. Shop itself is very well lit, open, generally super exciting to just browse their collection. They also have a cool mystery box event each year and offer a points system for customers. I get hooked up with clean Kratom occasionally. Absolutely stop by, even if you're on a budget, they have really great little budget pieces from Hydros, etc. Not your typical glass shop. They also carry palms, many smoking materials, CBD products and have at least 20 strains of Kratom that is small batch tested. I like Red Rhino and Gold Bali so far. read more

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Bought a Nectar Micro Kit that was delivered without a second stinger tip. When I called the shop I was informed that model didn't come with a second tip. I directed them to their web page with the add of the kit I just bought that clearly stated the kit included 2 stinger tips. I was then told that the information on their web page was incorrect. Nothing was offered to remedy the fact that I did not receive the advertised product I paid for. It's a less then $5 piece of equipment, but I still did not get what I paid for. read more

I've picked up a couple quality pieces from this shop, never left dissatisfied. The people behind the counter are super knowledgeable!

Today was my first time here and Marissa was so helpful! I was the only customer allowed in at the time and was given hand sanitizer as soon as I entered, which made me feel safe. I came in wanting the HVY 38MM Mini Fumed Beaker. She suggested the exact same bong except Mio's version, offering that it was overall better quality glass with a longer down stem and nicer percolators. She even took both out (then safely stepped back) so I could feel both in my hands for myself rather than just taking her word for it, all at her suggestion. I took her recommendation confidently, especially after hearing the price difference to quality was only $12. During checkout, Marissa wrapped everything expertly. We had a great, easy conversation about our dogs. I signed up for their points program without hesitation (1 point for every $1 spent) and will most definitely purchase my next glass piece from here! Thanks for the great experience, Marissa! read more

NVS Glassworks - Mio Fumed Beaker (if it looks slightly used, I couldn't wait to break it in before a picture!) - Vape Shops Near Me - Portland, Oregon

These guys are kind, helpful, informative and no question is a dumb one. They carry Randy's Black label, best cleaner out there.

I really wanted to buy A bear mountain studios recycler but they refuse to show me any function videos???? I mean if you're an shop that sells online......to think they would show some function???? I personally don't buy something unless I see how it works so I will not be purchasing it even though I really really want to buy one. Sucks really I don't understand how you're going to sell glass and not show the customer the product in action. And no one's telling them to take a dab I just want to see the water working it's action. And when I asked them why they left me on read??? bad customer service and just a Bad experience shame I really really want that recycler read more

Seriously the best glass shop in Portland. They don't carry things like incense and hookahs this place is a legit high end glass place! read more

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I went in to look at e-nails maybe a month ago. I didn't have any experience with them and the staff member that helped me answered all my questions without making me feel dumb for having to ask and gave me a great recommendation on which e-nail they have and how well it had worked for them. I got the same one and love my purchase after a month of using it! read more

At first I was overall please with the shop. (Online) Fast shipping. Good prices, and was even suprised at how well the items were packaged. Unfortunately tho one of the 2 items was damaged. So I contacted them immediately to only find out that they were little help and the manager who I spoke with was not polite about the situation at all. Arguing that "i" broke it and not even that it was damaged in shipping. Also claimed I used it and it was dirty in tho photo i attached. All statements were false as to if it was dirty than she is insulting herself cause she packaged a dirty, faulty, broken item I'm I will not use and they could only give me a 20 percent return on the other cheaper item I bought. Why woulnt u return the money from the item that broke?! OverallOverall notd and will not purchase from them again. The way u talk to people goes a long way and they didnt do it right. read more

This is a great shop, they have a really nice selection of Kratom, that is potent & long lasting. Blythe best I have found yet. Also if your into water pipes and other glass they have a very nice selection. & have a good variety of vapes and juices. A good one stop shop for all your needs. read more

These guys rock! -Ian is a cool cat, makes you feel at home, and will actually deal with you a little bit, unlike green light district.. those guys suck curly hairs from under. (Unwashed) read more

These people are straight up jerks. Ask a question and they'll go out of their way to make you feel like an idiot. I can get what you offer from anywhere, I chose to come to you and you were excessively rude. Thanks for making the call to keep my money so easy read more

This is the best shop I've ever been to. Ian is the man. If you're looking for new glass, come check this place out.

Been to other glass shops in Portland but this has to be the best glass shop in Portland. They carry a wide range of USA made products. The employees are also very friendly and helpful. Will most def come back and scoop some more glass goodies. read more

Cool shop, good selection, the lady employee was great. Me and my brother came in from out of town and would recommend others to stop here. Ps don't forget our entry read more

Best shop in Portland! Either location is great. I have been going here for over 5 years and I'm never disappointed. For sure some of the nicest glass in the city. read more

Love this place. Great selection. Excellent kratom prices. Once I was given the wrong type of kratom when I ordered a large bag. When I noticed it a couple days later, I went back and explained. There was no hesitation. They gave me the correct item and thanked me for my business. read more

Everyone who works here kicks ass. Not once have I ever felt like a burdon or pain in the ass like at some other stores. Showed up after close tonight (9:10ish pm) and the dude was nice enough to sell me a piece even though it was after hours. I didn't bang on the door or anything door was still open. Good selection of glass too. Dude working tonight was a straight up baller, customer for life. I would have tipped him if I saw a jar just for staying late. read more

Just bought a Sovereignty piece after smoking my first bowl, noticed there was a crack in the joint housing the downstream... NEVER GO THERE

Excellent service, excellent selection, excellent everything. This glass shop goes above and beyond and is honestly the best glass shop in portland, hands down. read more

Amazing selection, great staff, good prices, close to home. So glad I found this place. Really happy with my new piece. read more

Great smoke shop. They've got some high-end glass, bangers, carb caps all that cool stuff. They also have budget minded stuff. I have nothing but good stuff to say about them. Keep the headies coming in. read more

The store is very nice looking on the inside. Lose the d-bag employees and you might have something special.