My wedding was in 2024 at the old Arbor Loft location. Working with Erica was absolutely…read morewonderful--she was kind, attentive, and truly cared about my wedding. The venue itself was beautiful, and some of the staff members we encountered were extremely friendly. Unfortunately, despite these positives, my overall experience left me feeling disappointed and stressed. At our final meeting, all of my carefully planned details were simply handed off to someone else who did not seem invested in my day. Half of my bridal party had never been in a wedding before, and despite asking multiple times, we were unable to secure a proper rehearsal time. We later learned this was because another event was booked that night. Our "rehearsal" ended up being squeezed into the bridal suite, which was chaotic. On top of that, another bridal party was scheduled to rehearse in our space at 1:00 p.m.--just two and a half hours before my guests were to arrive at 3:30. It was very stressful and did not feel like the focus was on our wedding. The morning of our wedding, I decorated everything with the help of one friend, only to have one of my bridesmaids rush in to tell me that another bridal party was practicing in the same space we had paid for and spent all morning decorating. The new woman in charge of the wedding (I never learned her name) Came to me and asked "what my problem was" When I asked about it, I was told, "Sorry, this is just how we do things here." That response left me feeling like my day wasn't valued. I also spent the night before carefully labeling bins and creating spreadsheets for the staff as they requested. Despite this, my belongings were returned completely disorganized--items were put in the wrong bins, frames were broken, and irreplaceable family photos were damaged. I had also rented flowers from Something Borrowed Blooms and specifically reminded the staff they were rentals that needed to be returned. Instead, they were placed in buckets of water--even though they were artificial--and I was later charged for them. I've been hesitant to leave this review because I wanted to move on and focus on the good memories of my wedding day. However, I feel future brides should be aware. While Erica was wonderful to work with, and the venue was undeniably beautiful, the way key details were handled was very disheartening.

The Arbor Loft was hands down the best decision we made in terms of vendors for our wedding. From…read morethe beginning at the inquiry stage, they responded quickly and gave us all the information in a digestible manner. The loft itself is a beautiful space. It's a venue where you can decorate as much or as little as you'd like. The exposed white brick, the huge industrial windows, the perfectly appointed greenery that's already there and the adorable trendy modern furniture all make a great setting for whatever the event. The bridal and groomsman suites are amazing!! There's a photo opportunity at every corner. I loved how all my photos turned out! The Arbor Loft staff are just wonderful. We worked with Maddy first who got us to the contracts stage. She was super helpful and responded to all of our lengthy contract review comments. Then we worked with Carly all the way up until the wedding day. I cannot express how thankful we were to Carly. She responded to every email we had in less than 48 hours (I cannot say that for any of my other vendors). No matter how small or big the list of questions were, we got an answer. As a stressed out and type A bride, I can't even begin to stress the importance of receiving an answer in a reasonable timeframe. Unless you do one of their planner packages, it's important to note the Arbor Loft is not your wedding planner. They are very good however at asking the questions that make sure you are on track and have the minimum you need for a wedding day. On the day itself we worked with Autumn. She was so calming and even helped me with a fussy bustle that none of my bridesmaids can figure out. I would not have been able to do my first dance without her! For catering we used the Loft's Folk catering. They had such an interesting menu and we received such good feedback on the food. One of my picky friends event complimented on the dinner. They presented the buffet beautifully. For late night we picked a couple pizzas from swan dive, which delivered straight to the venue. This was the best food item for me on the day. The vegan pizza was soooooo delicious and I was grateful for the extra food since I didn't eat much during the day. Since Folk and Swan Dive were associated with the loft, everything was on one invoice and it was so easy when it came to settling the bill. Carly also kept us on track with payments which we were so grateful for. At the end of the wedding, the staff packed up all of our decorations for us based on an inventory list which was so helpful!! Especially when you're exhausted at the end of the night! Some tips for anyone engaged and getting married at the Loft. Attend one of their open houses. It's super helpful to see the types of furniture, linens, and rentals they offer. Don't buy anything that the loft can provide either for free or a reasonable price. The open house also gives you the vibe of when there are people there. You can also sample food from one of their caterers. And it's free! Take advantage of the furniture that's in the loft already. They have really cute lounge pieces that you can use for a photo op. Use the greenery they have in the space. All of these items can be moved to wherever you want if you just ask. The bridal suite is huge and a lovely space to get ready, use it. One suggestion I have for the loft is to have a bar sampling night. We did not get to taste test any of the drinks they offered for signature cocktails or any of their other alcohols. I'm sure they did a great job with the open bar but I think a drinks night will be super fun for everyone. I absolutely will recommend working with the Arbor Loft team at any of their locations. We had full faith in the team, this is what they do every day! Thank you Arbor Loft :) **All photos are from the amazingly talented Abigail Lynn Photography

MaryAnna Diganci-Bournazakis was hired as my day-of coordinator and canceled less than 30 days…read morebefore my wedding. She suddenly refused to do tasks she previously agreed to and made me pay more for, and then demanded triple the original contract price to continue the job. When I wouldn't (couldn't) pay more she emailed me to quit and proceeded to ignore my emails inquiring about a deposit refund.

MaryAnna was worth every penny and more. I didn't think I needed a day of coordinator but it was…read moreone of the best decisions I made for the wedding. She called all the vendors the weeks leading up to the wedding and helped worked through all the details before the day of. On the day of, it was so helpful to have her there. I didn't have to worry about a thing and she made sure everything ran smoothly. We even had a few of our guests comment on how helpful it was to have her there. Highly recommend!!

I called Lynn twice in about a week - once for my mom's bday bouquet and once for an "I'm sorry"…read morebouquet (my name for that, not hers, lol). Lynn created an exquisite bouquet based on the pictures & options on the website, adding in more purple/pink for my mom. The flowers were fresh, vibrant, and smelled amazing! My mom loved it sooo much! Next, I missed breakfast with a friend and wanted something to soothe her hurt feelings. I knew Lynn could create something beautiful on a budget so I called and in a few hours I had a fresh, beautiful bouquet to bring to my friend! Thank you Lynn for creating beautiful arrangements that bring joy to the people in my life. I will continue to shop with you and recommend you to my friends & family!

I paid for an upgrade to a floral arrangement and the flowers were just like the basic picture…read more Shame on them!

Mark catered my son's Eagle Scout court of honor dinner. I am extremely happy with the dinner. The…read morefood was delivered and set up during the ceremony. It was hot, fresh and flavorful. The amount of food was generous. Prior to the event, Mark was flexible ( the number a guests change several time) and accommodating. If I need to catered an event in the future, this will be my first choice.

I cannot say enough amazing things about Mark and his food! We hired Mark for the private chef…read moreexperience as part of a bachelorette party at an airbnb. He arrived and took over the kitchen effortlessly, making the house smell amazing!! The ladies of the party all wanted steak entrees. I opted for eggplant parm as I don't eat much red meat. We were served Caesar salad and a cucumber tomato salad family style as starters. Fresh bread accompanied our meals and a delicious mixed berry dessert followed. Mark even cleaned up the whole kitchen, leaving it better than it was when he arrived! The prices were appropriate. He does add a travel fee which is completely understandable (we were 40min away). I wouldn't hesitate to hire Mark again for a special event!! Thanks for making the brides night spectacular :)

My husband and I had our Wedding Reception at Glendoveers on 9/22/2024. I would highly recommend…read morethis Venue to anyone. We couldn't have asked for a better experience. I can't express enough how beautiful, warm and inviting the atmosphere was. The staff was very welcoming and accommodating, and the food, absolutely amazing. They made sure that every detail was of the utmost importance. The servers did an amazing job, from helping set everything up, serving all the food (appetizers, dinner and dessert) and keeping everything clean and well organized. They made clean up at the end of the evening a breeze, helping us to pack up all the decorations and everything we brought in. The Bartender was on the ball. He was fast, friendly, quick witted, but most importantly very good at his job in keeping everyone happy and well hydrated. Last but not least, the Cooks...every one of our guests raved about the food and how delicious everything was. Kudos to you guys for all your hard work and dedication and for the exceptional job you did. Thank you all for such an incredible evening. We will cherish these memories for ever. Cheri Carpenter-Hinz & Dennis Hinz

We went to Glendoveers for an event and I was very impressed with this facility. The food was…read moreexcellent and they have done a lot of renovation to the building. The staff was exceptional. They were very friendly and attended to your every need. They had a few craft beers I. Tap and the liqueur drinks ($5 beers and $6 drinks) were not watered down. I would highly recommend this place if your looking for a place to host a party or event.

Excellent service, reasonable prices. Everything was clean, and set up nicely for our event…read more highly recommend Anchor for your event needs!

I had the unique opportunity to work with the team at Julia K Caters and what a dream team they…read morewere! As the Event Planner for the Filipino American Association of Rochester, I was thoroughly impressed. They continue to build a strong relationship with me and my business. I highly recommend them to any of my corporate and social clients. Jennifer G. Caton Event Planner www.jennifergcatonevents.com

I met Julia at the Under the Dome event and enjoyed her samplings, so I recommend her for our…read moreoffice Christmas party. I love deviled eggs, so I was sure to get those, and we got a few other items that I posted pictures of. Everyone agreed that the food was good, and many people told me they enjoyed it. However, the portions are rather small, so keep that in mind when you order. For instance, there was one deviled egg per person. There's typically 2 per person with catering, or just more than you need. There seemed to be a lot of the mini chicken tacos, so it may be dependent on what items you order. There seemed to be more caprese skewers, too, so when you order, that would be a good question to ask. The food was good, so we'd use them again. We'd just order more next time, lol. I easily could have eaten 2 of the deviled eggs... or 10.

Amazing selection of tabletop China, flatware, charges, and glassware. This is the go to for…read moreelegant and unique table settings.