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Nutrition Empowerment

5.0 (1 review)
Open • 8:00 am - 7:00 pm

Services - Nutrition Empowerment

Couples therapy

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4 years ago

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Comprehensive Pain Management - Cancellation/missed appointments fees & policy

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1.5(16 reviews)
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Attend the franklin location for weight loss help. I have PCOS so weight loss is hard even with…read morediet and exercise. The nurses are really kind but I have had a lot of problems with the doctors and reception. They are constantly rescheduling my appointments, sometimes the same day. They have no patience or understanding for when I need to reschedule. Almost every time I go I see a different doctor. Only had the same one for two out of my 8 appointments. The other 6 appointments were 6 different doctors. This inconsistency has caused several problems with ordering and refilling the weight loss meds I'm supposed to take. Which brings me to my final issue. The staff do not listen when I say I want a different medicine despite giving several reasons for asking for a change and there being plenty of other choices for me to try. They give no good reason for refusing the changes other than let's try a higher dose.

I should've read the reviews before going here. I had to miss an appointment due to a personal…read moreemergency. I called about 10 minutes into the appointment and let them know, they said it was too late to come in. That part I understand. They told me I couldn't come in again without paying them $200 missed appointment fee. The appointment was for an office procedure that takes a few minutes to set up and maybe five minutes to administer. They REFUSED TO TREAT ME WITH A MEDICALLY NECESSARY TREATMENT until I paid them that $200!!! In case you are curious, here are their cancellation fees (if you have to cancel with less than 72 hours notice start looking for a new provider or show up with a not insignificant amount of cash available): $200 for procedure (even if it takes less than 10 minutes) $100 for an Initial Evaluation $50 for a follow-up appointment While I waited for my last appointment there, I could clearly hear the patient in the next room sharing very personal details and they weren't talking loudly because our rooms were only separated by a hollow door and there was loud banging grunting and yelling from the floor above which houses a day program for adults with significant developmental challenges. This place is awful.

Nutrition Empowerment - nutritionists - Updated October 2026

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